Zendesk

OCTOBER 2, 2023

While digital transformation and systems integration are a constant, customer and employee experience, AI and data security top of mind for IT leaders. To stay ahead in a competitive, rapidly changing digital landscape, businesses are being forced to reassess their tech stack and priorities.

Cybersecurity 76

Cybersecurity Digital Transformation Investors Prioritization 76

Red Star Kim

MAY 2, 2023

Following my past research (some of which was published in my 2020 book Essential soft skills for lawyers (kimtasso.com) ) I keep an eye out for the latest information relating to the soft skills (particularly leadership skills) most in demand and how these relate to the professional services sector. And why are they so important?

Emotional Intelligence 130

Emotional Intelligence Leadership Decision-making Publishing 130

Shapecast

DECEMBER 1, 2021

We are proud and extremely pleased to announce our partnership with The Data Gym to drive data and digital transformation. This partnership will boost our complementary consulting and SaaS solution capability to deliver more comprehensive and coherent options and solutions for our clients.

Digital Transformation 52

Digital Transformation Publishing Digitalization Management 52

Flevy

FEBRUARY 25, 2024

Based on these insights, it realigned its product development and marketing strategies to better match these trends, emphasizing sustainability and digital engagement. Here are other KPI Strategy and KPI Management articles we’ve published: Principles of KPI Selection. KPIs and Digital Transformation.

Supply Chain 52

Supply Chain Management Digital Transformation Decision-making 52

Flevy

FEBRUARY 21, 2024

Here is an example for our top ranked KPI, Market Penetration Rate: Case Studies and Success Stories Leveraging CLV to Boost Market Position A digital streaming service was experiencing stagnant growth and sought to enhance its market position. KPIs and Digital Transformation.

Marketing 52

Marketing Management Digital Transformation Value Proposition 52

Flevy

FEBRUARY 19, 2024

In the digital/data/AI era marked by competition and continuous change, the ability to measure growth accurately provides organizations with the strategic foresight needed to adapt and thrive. Here are other KPI Strategy and KPI Management articles we’ve published: Principles of KPI Selection. KPIs and Digital Transformation.

Business Growth 52

Business Growth Management Digital Transformation Profitability 52

Flevy

FEBRUARY 17, 2024

In today’s digital world, understanding your customer base is more crucial than ever. With the digital landscape providing an abundance of customer data, the ability to analyze and act upon this information can significantly impact a organization’s competitive edge and bottom line. KPIs and Digital Transformation.

Management 52

Management Digital Transformation e-Learning Acquisition 52

Flevy

MARCH 17, 2024

Here are other KPI Strategy and KPI Management articles we’ve published: Principles of KPI Selection. KPIs and Digital Transformation. All organizations are undergoing Digital Transformations. Learn how to define, select, and implement relevant Digital Transformation KPIs.

Management 52

Management Digital Transformation Innovation Prioritization 52

Flevy

FEBRUARY 20, 2024

Here are other KPI Strategy and KPI Management articles we’ve published: Principles of KPI Selection. KPIs and Digital Transformation. All organizations are undergoing Digital Transformations. Learn how to define, select, and implement relevant Digital Transformation KPIs.

Management 52

Management Digital Transformation Profitability Decision-making 52

Flevy

MARCH 19, 2024

The concept was published in his book, “The Mind of the Strategist: The Art of Japanese Business.” This can be done by using various digital tools, questionnaires, and techniques. Kenichi Ohmae, a Japanese organizational theorist and Strategy guru, proposed the 3C Model in 1982.

Shareholders 52

Shareholders Decision-making Digital Transformation Manufacturing 52

Flevy

MARCH 21, 2024

Here are other KPI Strategy and KPI Management articles we’ve published: Principles of KPI Selection. KPIs and Digital Transformation. All organizations are undergoing Digital Transformations. Learn how to define, select, and implement relevant Digital Transformation KPIs.

Management 52

Management Digital Transformation Innovation Negotiation 52

Flevy

MARCH 20, 2024

Here are other KPI Strategy and KPI Management articles we’ve published: Principles of KPI Selection. KPIs and Digital Transformation. All organizations are undergoing Digital Transformations. Learn how to define, select, and implement relevant Digital Transformation KPIs.

Innovation 52

Innovation Co-Creation Management Digital Transformation 52

Flevy

MARCH 19, 2024

Here are other KPI Strategy and KPI Management articles we’ve published: Principles of KPI Selection. KPIs and Digital Transformation. All organizations are undergoing Digital Transformations. Learn how to define, select, and implement relevant Digital Transformation KPIs.

Innovation 52

Innovation Management Digital Transformation Prioritization 52

Flevy

MARCH 18, 2024

Here are other KPI Strategy and KPI Management articles we’ve published: Principles of KPI Selection. KPIs and Digital Transformation. All organizations are undergoing Digital Transformations. Learn how to define, select, and implement relevant Digital Transformation KPIs.

Management 52

Management Digital Transformation Innovation Decision-making 52

Flevy

FEBRUARY 22, 2024

Here are other KPI Strategy and KPI Management articles we’ve published: Principles of KPI Selection. KPIs and Digital Transformation. All organizations are undergoing Digital Transformations. Learn how to define, select, and implement relevant Digital Transformation KPIs.

Management 52

Management Acquisition Digital Transformation Decision-making 52

Flevy

SEPTEMBER 14, 2023

McKinsey & Company partners published the Three Horizons (3H) of Growth framework in 2000. Product revisions, the introduction of accessory product features, new services, Digital Marketing, and improved customer support are examples of Horizon 1 initiatives.

Value Proposition 52

Value Proposition Artificial Intelligence Innovation Digital Transformation 52

Strategic Communications

JULY 25, 2023

That didn’t last, though, Park says, as digital fatigue set in. Digital Fatigue Both digital fatigue and the recognition that today’s technology offers new and improving options for interactions online are driving changes in delivery methods and how and where interactions are taking place.

Digitalization 52

Digitalization e-Learning Publishing Digital Transformation 52

QYMATIX

MARCH 9, 2021

Would there be a B2B digital transformation without predictive analytics software? On the Origin of Species may never have been published, had it not been for Alfred Russel Wallace, another naturalist who independently offered a strikingly analogous theory in 1858. What comes to mind when you think of Thomas Alva Edison?

Artificial Intelligence 40

Artificial Intelligence B2B Digital Transformation Innovation 40

Showpad

MAY 25, 2020

They’re forced to get creative in moving their work, which has historically been accomplished in a live setting, to a digital format that needs to be just as impactful. This new reality has increased the urgency for sales enablement directors to embrace digital transformation.

Remote Working 52

Remote Working Onboarding Digital Transformation Digitalization 52

MDI Training

MAY 20, 2021

Impuls Series - The Future of Workplace Learning Part 2 with Marina Begic: Digital Business Development Expert and Senior L&D Consultant. Those who already had a learning management system (LMS) in place probably found it easier to make digital learning materials and videos available to their employees and co-workers.

e-Learning 86

e-Learning Leadership Digitalization Digital Transformation 86

Zendesk

MAY 9, 2023

It’s fair to say the manufacturing industry is on the fast track to digital transformation. The company implemented an AI-powered help center that houses a library of searchable digital manuals so customers can help themselves. Needless to say, this became a resource drain and created backlogs of service requests.

Manufacturing 52

Manufacturing Supply Chain Artificial Intelligence Logistics 52

MDI Training

JANUARY 26, 2022

In a world where buzzwords such as VUKA1, BANI2, digitalization and agility have found their way into the operational meetings of HR departments, it is essential to actively address the constantly new and changing realities of our society. Knowledge as the foundation for innovation and development. With the Pandemic. by Aline | 11.

e-Learning 98

e-Learning Leadership Digitalization Artificial Intelligence 98

Planview

DECEMBER 5, 2018

Business2Community recently published an article written by Spigit’s CEO, Scott Raskin, discussing how a focus on crowdsourced innovation can help drive employee engagement. The reality is, having engaged employees in today’s competitive business landscape is important now more than ever.

Innovation 40

Innovation Digital Transformation Publishing Leadership 40

Strategic Communications

NOVEMBER 16, 2021

The COVID-19 lockdown, he says, “brought another decade of digital transformation in a matter of months.”. Things have been changing for some time in the marketing space—and especially in the digital marketing space. The traditional marketing funnel is dead,” says Matt Bertram, EO and SEO Strategist at EWR Digital.

B2C 52

B2C Decision-making B2B Digitalization 52

Showpad

JUNE 8, 2020

Current events are keeping most of us at home, transforming the way people work, interact with one another and go about their daily lives. Businesses big and small are becoming digital-first organizations, impacting employees at every level.

Marketing 52

Marketing Value Proposition Digital Transformation Sales 52

Strategic Communications

NOVEMBER 11, 2021

The digital environment has had a significant impact on both the sales and marketing roles in organizations, specifically in regard to how they do their work, and on why it’s more important than ever for them to find alignment. We work with clients to plan, create and publish high-quality, unique content. SET THE TONE AT THE TOP.

Marketing 52

Marketing Co-Creation Sales e-Learning 52

Zendesk

APRIL 10, 2021

Many brands are correcting course—the Zendesk Customer Experience Trends Report 2021 found that over 60 percent of companies are now investing in self-service, among other digital transformations meant to keep pace with changing customer preferences. This time-saving component is a big benefit for companies, too. “If

Digital Transformation 52

Digital Transformation Customer Experience Publishing Organization 52

Tenfold

SEPTEMBER 19, 2017

When discussing digital transformation, it’s impossible not to discuss social selling and its impact on the sales cycle. Rutgers is really good about having executive education around digital and social media marketing. Those who don’t engage in social selling become lost, they don’t get found from a digital buyer prospective.

B2C 89

B2C Media B2B Digitalization 89

Zendesk

JANUARY 15, 2021

Imagine the difference, for example, between telling employees they have to face the stress and uncertainty of a digital transformation because they’re losing market share versus telling them the story of Jen: Jen is 23.

Leadership 52

Leadership Supply Chain e-Learning Digital Transformation 52

Strategic Communications

JANUARY 12, 2021

The virus is accelerating digital transformation and setting the tone for texting to become the primary method of marketing and communications for 2020 and beyond,” he says. We work with clients to plan, create, and publish high-quality, unique content.

Artificial Intelligence 59

Artificial Intelligence Marketing e-Learning Advertising 59

SmartKarrot

MAY 26, 2021

Apply here: [link] Role: Director of Customer Success Location: Remote, New York City Metropolitan Area, US Organization: Citia As a Director of Customer Success, you will drive significant digital transformation for innovative Fortune 500 and rapidly growing tech companies. Apply here: [link] Role: Sr.

Customer Success 10

Customer Success Digital Transformation Government Client Relationships 10

Shapecast

AUGUST 7, 2020

First published on The Digital Transformation People. They allow you to model the impact of change across the portfolio and its impact on your objectives for organisations where this kind of complexity demands analytical approaches. Most strategy execution products offer free trials. Arrange a free demo of StrategyWorks.

Management 52

Management Suppliers Stakeholders e-Learning 52

SmartKarrot

JANUARY 27, 2021

Build on the foundational CSM team to meet the challenges of tackling change management/digital transformation for Fortune 1000 Enterprises. Work with Success Team Members to maintain and deploy trainings, webinars, and content to support product education for publishers.

Customer Success 10

Customer Success Digital Transformation Publishing eCommerce 10

Shapecast

AUGUST 7, 2020

First published on The Digital Transformation People. They allow you to model the impact of change across the portfolio and its impact on your objectives for organisations where this kind of complexity demands analytical approaches.

Management 40

Management Suppliers Stakeholders Digital Transformation 40

SmartKarrot

AUGUST 26, 2021

Disrupting Digital Business: Create an Authentic Experience in the Peer-to-Peer Economy. You might have read a ton of books on digital transformation, but this one is truly an unmissable on your list. If you want to know the ins and outs from customer success perspective, this should be your go-to. By R “Ray” Wang.

Manufacturing 10

Manufacturing Digital Transformation Customer Success Advertising 10

Red Star Kim

JANUARY 23, 2023

This article was published in the January 2023 edition of Counsel magazine. We saw first-hand how a digital divide can cause problems in creating, maintaining and growing relationships. I conducted research to support a book on “Soft skills for lawyers” which was published in 2020. The importance of soft skills?

Emotional Intelligence 130

Emotional Intelligence Communication Digitalization Publishing 130

SBI

FEBRUARY 15, 2019

It enables seamless data management, allowing users to easily integrate data from—and publish updates to—relevant enterprise-wide sources and channels. Revegy today announced that its Account Planning and Opportunity Planning platforms are now available on the SAP® App Center, the digital marketplace for SAP. Opportunity Management.

Management 6

Management Profitability Digital Transformation Account Planning 6