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Digital Transformation Digitalization Software 
Strategic Account Management Association
SEPTEMBER 11, 2020
First, a definition of terms: CRM CRM software keeps sales processes organized and aligned with best practices up to the point that a deal is closed. With the introduction of digital natives among client organizations, CXM has emerged as the next frontier for account teams. This is where CXM shines.
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Zendesk
DECEMBER 1, 2020
Digital transformation was already vital to surviving in the ever-evolving digital economy and meeting the ever-increasing customer expectations it generates. The importance of digital transformation isn’t under question. What is digital transformation? Digital transformation examples.
SBI Growth
OCTOBER 22, 2020
At this point in 2020, all your competitors have undergone some variation of a “digital transformation” to supplement an end-to-end data-driven, Customer Experience (CX) focused digital sales strategy. A recent study conducted by KPMG found that over 90% of companies.
166 
Kainexus
APRIL 20, 2024
Digital transformation at the enterprise level is essential for organizations to remain competitive, relevant, and resilient in today's rapidly evolving business landscape.
Planview
FEBRUARY 13, 2025
However, a transformative shift is underway, characterized by the transition from traditionally siloed supply chains to digitally integrated supply chains. This shift leverages advanced technologies, automation, and integrated software platforms to create a more connected, efficient, and responsive network.
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Kainexus
APRIL 21, 2024
refers to the fourth industrial revolution, characterized by integrating digital technologies into manufacturing processes, often termed "smart manufacturing." The shift towards Industry 4.0 Industry 4.0
Planview
OCTOBER 2, 2024
The automotive sector is undergoing a paradigm shift, transitioning from its traditional hardware focus to a software-centric industry. To remain relevant and competitive, automotive companies must embrace digital transformation across their operations. In this new era, simply keeping pace is not enough.
Planview
OCTOBER 5, 2023
As technologies evolve and disruptions become an ever-growing presence of the business landscape, one of the best ways to improve the quick delivery of high-value innovations is by embracing digital transformation concepts in product development. Where do ideas come from? How do you pick the right ones?
Planview
OCTOBER 19, 2023
In the pursuit of successful digital transformation, many businesses have faced challenges stemming from fragmented data repositories and the implementation of multiple systems of record to accommodate evolving business demands. Many systems are employed for software development, deployment, and operational needs.
Hubspot Sales
OCTOBER 11, 2021
The digital world grows larger every day, and it can be hard to keep up. Navigating the ever-changing digital landscape is a challenge — especially if you have a business of your own and are struggling to market yourself and make sales. But you don't have to tackle the trials and tribulations of digital transformation alone.
131 
Planview
JANUARY 19, 2023
No organization in any industry is immune to the necessity of digital transformation to remain competitive. Four out of five CEOs are looking to digital technology investments to counter current economic pressures, including inflation, scarce talent, and supply constraints. Value stream management (VSM) changes that.
Kainexus
MARCH 10, 2022
We've seen a widespread digital transformation that has idea boards transitioning from the wall to the cloud. Idea board software has many advantages over the bulletin board and sticky notes approach. However, there are some pretty significant limits to the usefulness of physical idea boards hanging on a wall.
97 
Strategic Account Management Association
FEBRUARY 3, 2022
By Richard Scheig, Chief Revenue Officer, Upland Software. The view from where I sit as Upland Software’s Chief Revenue Officer is a profoundly interesting one. Richard Scheig is Chief Revenue Officer at Upland Software. These complex operations alone would be enough to keep anyone’s head buzzing.
400 
SBI Growth
OCTOBER 19, 2018
Joining us on the is Mark Lister, he is the Chief Digital Officer for Ness, a digital engineering company that designs and builds digital platforms and software that helps organizations engage customers, differentiate their brands, and drive revenue growth.
Planview
JULY 22, 2022
As the world grows more and more digital, customers across every industry are expecting digital-first, timely assistance and support. As shown in this digital transformation in banking case study roundup, all businesses — including banks — have been forced to change and evolve with the times.
SBI Growth
DECEMBER 22, 2021
However, with the pandemic accelerating Sales’ digital transformation, vendors have accelerated the pace of introducing new sales tools and technologies, creating a complex landscape for sales leaders to navigate. Specifically, Smart Selling Tools cites that $1.5B Specifically, Smart Selling Tools cites that $1.5B
139 
SBI
APRIL 16, 2019
Three Ways Digital Transformation Trends Apply to Sales & Marketing Behavior. If you asked 10 different business leaders to describe how digital transformation applies to their business, you would probably get 10 different responses. Ensure initial buyer interactions are digital.
Customer Think
MAY 4, 2021
Latest update to core Pega software suite cuts through enterprise complexity with new low-code, automation, and AI features.
QYMATIX
SEPTEMBER 27, 2022
Facts and trends about the B2B digital transformation. If you are leading a Business-to-Business manufacturer or distributor, you know it already: sales is currently experiencing a massive transformation across the globe. I want to know more about the digital transformation in B2B sales.
DemandFarm
JUNE 9, 2023
Change Management Guide for Digital Transformation in Account Management Digital Key Account Management Transformation for Sales Success – Learn how to seamlessly implement and adopt digital account management software & tools across your organization.
Freshworks
JANUARY 25, 2021
A great customer experience is in the eye of the beholder and if last year taught us anything it is that customers will carry on using well designed digital channels for the simplicity and speed of service they provide. In 2020, we saw digital transformation happened at breakneck speed. Accelerating Digital Transformation.
Customer Think
MAY 8, 2024
Do you wonder, in what ways can Generative AI bring about a paradigm shift in the landscape of custom software development? In the era of digital transformations, how does Generative AI catalyze driving innovation and […]
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Red Star Kim
JUNE 7, 2023
The figures for this year’s survey show Republic of Ireland fee income rose by 12 per cent in 2021, compared with just 1% in 2020 Finance-Magazine.com – Ireland’s top accountancy firms roar back to double-digit growth in 2021 Accountancies and Tax Consultants revenue is expected to expand at a compound annual rate of 1.3%
Planview
AUGUST 14, 2024
In this second part of our conversation with Chris Nester, Chief Financial Officer (CFO) at Planview, we explore the essential qualities and strategies a financial leader needs to thrive in today’s fast-paced Digital Age. The shift to cloud infrastructure and SaaS business models has been transformative.
Customer Think
JULY 31, 2021
Digital transformation has helped drive this, with businesses using video conferencing software and collaboration tools to successfully manage their virtual teams. Many people around the world are finding they prefer to work from home. And, if the numbers are anything to go by, this trend shows no sign of abating.
Planview
MARCH 19, 2025
Technological Advances : Innovations in AI, machine learning, and digital currencies redefine how organizations operate and meet consumer expectations. Complex Operating Models : Transitioning from traditional to digital-first operations requires agile frameworks that prioritize outcomes over outputs.
Showpad
JANUARY 8, 2021
Whether we like it or not, the digital transformation is progressing in a fast-pacing manner, and many organizations around the globe prepare themselves for a digital and remote 2021. You may be thinking, “We run all our meetings online and provide almost every enablement service in a digital way.
144 
Hubspot Sales
JULY 15, 2020
Digital transformation and a shifting sales landscape are driving both general interest in and a pronounced need for salespeople that might not physically interface with prospects. B2B inside sales could just as easily be referred to as "digital" sales. The practice is usually highly structured.
114 
DemandFarm
AUGUST 11, 2023
However, over the past decade, the selling process has undergone a complete transformation. We have transitioned to cloud-based and software selling models, shifting our focus to the customer’s product experience. The adoption of digital tools allows you to comprehend evolving consumer needs and tailor your offerings accordingly.
Openview
NOVEMBER 17, 2020
17, 2020 – OpenView Venture Partners , a leading venture capital firm focused on business software, today announced the expansion of its investment team with the addition of Sanjiv Kalevar. Founded in 2006, OpenView Venture Partners is a venture capital firm investing globally in business software companies. Boston, MA – Nov.
Hubspot Sales
APRIL 7, 2025
23% said they use conversation intelligence software. 16% said they use voicemail drop software. 25% said they use conversation intelligence software. 15% said they use voicemail drop software. 32% say integration with digital channels will impact it. 27% say integration with digital channels will impact it.
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Flevy
MARCH 21, 2025
Case Study Microsofts transition from a traditional software licensing model to a cloud-based ecosystem exemplifies a well-balanced Innovation portfolio. Core Innovation Incremental improvements to Microsoft Office, Windows, and enterprise software kept the company relevant and profitable. The challenge is knowing where to expand.
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Freshworks
JUNE 2, 2023
As companies expand their investments in digital transformation, they’re banking on big returns, especially in customer experience (CX). The Freshchat Conversational Support Benchmark Report 2023 looks at the art and science of customer conversations in the digital era.
94 
DemandFarm
MAY 25, 2023
After: Brendon logs into his company’s Org Chart software. For those of you who haven’t guessed, the right answer is digital transformation. Building a Digital Mindset Digital transformation is the integration of digital technology into various aspects of an organization. Before and after what??
Zendesk
FEBRUARY 14, 2022
But to start, there are three elements that must be in place for a successful customer experience transformation, as identified by McKinsey partner Nicolas Maechler: Customer-centric buy-in from the top to ensure a shared vision. The redesign and digitization of customer journeys. Customer experience transformation company-wide.
Showpad
OCTOBER 1, 2020
That means having digital selling tools that span all functions of the sales process. Yet as the software landscape expands and evolves, it can become a challenge to find the right technology for your organization. Now, let’s be clear — automation is a major advantage to software. Transcription and recording software.
Customer Think
JANUARY 3, 2024
Do you wonder, in what ways can Generative AI bring about a paradigm shift in the landscape of custom software development? In the era of digital transformations, how does Generative AI catalyze driving innovation and […]
45 
SuperOffice
MAY 16, 2021
As our lives become increasing ly digital , both the way businesses provide customer support and what customers expect from brands have changed. The solution is digital. digital customer engagement solutions. For example, is there a service issue with your software? So, what kind of service do customer s want these days?
129 
SalesPop
APRIL 9, 2021
Digital transformation is definitely accelerating across industries, according to Mulesoft Research’s 2021 Connectivity Benchmark Report. Of these, 77 percent say that failure to transform will impact revenue. Of these, 77 percent say that failure to transform will impact revenue.
Arpedio
APRIL 16, 2021
Arpedio er en Software-as-a-Service (SaaS) virksomhed, som specialiserer sig i Sales Excellence og digital transformation. Du vil blive en del af et hurtigt voksende team, som pt. består af 25 medarbejdere med base i København NV. Vi udvider hele tiden, og du får mulighed for at blive en del af en unik vækstrejse.
Planview
DECEMBER 12, 2022
Carey and I had a fascinating discussion on the problems with silos in software development, and I appreciated her interest in discussing the state of the art in academia on the topic. We held a mutual view on how collaboration and tooling are needed to span the end-to-end software lifecycle.
Planview
SEPTEMBER 12, 2023
AI is further accelerating the pace of disruption and widening the gap between digital leaders and laggards. The past decade of digital transformation has made it clear how difficult innovating at speed can be for organizations mired in legacy systems, technical debt, and disconnected decision making.
MDI Training
MARCH 22, 2022
We all understand by now that a strong Internet as well as good software are among the basics of hybrid implementation. October 2021 | Leadership Impact , Leadership in the digital transformation , Leadership Tips | 0 Comments How can VR help with leadership training? Improve technical equipment. Sure, this is nothing new.
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Arpedio
SEPTEMBER 23, 2021
In digital transformation projects, it is very easy to get lost in the technology benefits, but miss or underestimate the impact on the people. We believe value comes from not just our CRM solutions but from software that gets adopted and used for operationalizing sales best practices. It seemed like a perfect match.
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