Planview

JULY 22, 2022

As the world grows more and more digital, customers across every industry are expecting digital-first, timely assistance and support. As shown in this digital transformation in banking case study roundup, all businesses — including banks — have been forced to change and evolve with the times.

Digital Transformation 52

Digital Transformation Banking Digitalization Construction 52

Zendesk

NOVEMBER 4, 2021

“And now a lot of organizations have brought back some element of being back in the office, whereas Zendesk really leaned all in on embracing the digital-first idea.”. To successfully complete that digital transformation, Zendesk’s leaders had to find new tools and processes that empowered employees to thrive in a remote work environment.

Digital Transformation 52

Digital Transformation Digitalization CRM eCommerce 52

Planview

JANUARY 19, 2023

No organization in any industry is immune to the necessity of digital transformation to remain competitive. Four out of five CEOs are looking to digital technology investments to counter current economic pressures, including inflation, scarce talent, and supply constraints. Value stream management (VSM) changes that.

Digital Transformation 64

Digital Transformation Digitalization Management Decision-making 64

QYMATIX

SEPTEMBER 27, 2022

Facts and trends about the B2B digital transformation. If you are leading a Business-to-Business manufacturer or distributor, you know it already: sales is currently experiencing a massive transformation across the globe. I want to know more about the digital transformation in B2B sales.

Digital Transformation 40

Digital Transformation B2B Digitalization Artificial Intelligence 40

SBI Growth

OCTOBER 22, 2020

At this point in 2020, all your competitors have undergone some variation of a “digital transformation” to supplement an end-to-end data-driven, Customer Experience (CX) focused digital sales strategy. A recent study conducted by KPMG found that over 90% of companies.

Digitalization 166

Digitalization Digital Transformation Customer Experience Sales 166

DemandFarm

JUNE 9, 2023

Change Management Guide for Digital Transformation in Account Management Digital Key Account Management Transformation for Sales Success – Learn how to seamlessly implement and adopt digital account management software & tools across your organization.

Account Management 52

Account Management Digitalization Software Software 52

Customer Think

MAY 8, 2024

Do you wonder, in what ways can Generative AI bring about a paradigm shift in the landscape of custom software development? In the era of digital transformations, how does Generative AI catalyze driving innovation and […]

Software 59

Software Software Digital Transformation Innovation 59

SBI

APRIL 16, 2019

Three Ways Digital Transformation Trends Apply to Sales & Marketing Behavior. If you asked 10 different business leaders to describe how digital transformation applies to their business, you would probably get 10 different responses. Ensure initial buyer interactions are digital.

Digital Transformation 49

Digital Transformation Digitalization Marketing Sales 49

Kainexus

MARCH 10, 2022

We've seen a widespread digital transformation that has idea boards transitioning from the wall to the cloud. Idea board software has many advantages over the bulletin board and sticky notes approach. However, there are some pretty significant limits to the usefulness of physical idea boards hanging on a wall.

Software 84

Software Software Innovation Digital Transformation 84

Planview

AUGUST 14, 2024

In this second part of our conversation with Chris Nester, Chief Financial Officer (CFO) at Planview, we explore the essential qualities and strategies a financial leader needs to thrive in today’s fast-paced Digital Age. The shift to cloud infrastructure and SaaS business models has been transformative.

Digital Transformation 72

Digital Transformation Finance Shareholders Digitalization 72

Strategic Account Management Association

SEPTEMBER 11, 2020

First, a definition of terms: CRM CRM software keeps sales processes organized and aligned with best practices up to the point that a deal is closed. With the introduction of digital natives among client organizations, CXM has emerged as the next frontier for account teams. This is where CXM shines.

CXM 520

CXM Account Management Customer Experience Management 520

Customer Think

MAY 4, 2021

Latest update to core Pega software suite cuts through enterprise complexity with new low-code, automation, and AI features.

Digital Transformation 72

Digital Transformation Digitalization Software Software 72

SBI Growth

OCTOBER 19, 2018

Joining us on the is Mark Lister, he is the Chief Digital Officer for Ness, a digital engineering company that designs and builds digital platforms and software that helps organizations engage customers, differentiate their brands, and drive revenue growth.

Digital Transformation 76

Digital Transformation Digitalization Customer Experience Software 76

DemandFarm

AUGUST 11, 2023

However, over the past decade, the selling process has undergone a complete transformation. We have transitioned to cloud-based and software selling models, shifting our focus to the customer’s product experience. The adoption of digital tools allows you to comprehend evolving consumer needs and tailor your offerings accordingly.

Key Account Management 52

Key Account Management Account Management Digitalization Digital Transformation 52

Customer Think

JANUARY 3, 2024

Do you wonder, in what ways can Generative AI bring about a paradigm shift in the landscape of custom software development? In the era of digital transformations, how does Generative AI catalyze driving innovation and […]

Software 59

Software Software Digital Transformation Innovation 59

Hubspot Sales

OCTOBER 11, 2021

The digital world grows larger every day, and it can be hard to keep up. Navigating the ever-changing digital landscape is a challenge — especially if you have a business of your own and are struggling to market yourself and make sales. But you don't have to tackle the trials and tribulations of digital transformation alone.

Digitalization 124

Digitalization Media Digital Transformation Insurance 124

SBI Growth

DECEMBER 22, 2021

However, with the pandemic accelerating Sales’ digital transformation, vendors have accelerated the pace of introducing new sales tools and technologies, creating a complex landscape for sales leaders to navigate. Specifically, Smart Selling Tools cites that $1.5B Specifically, Smart Selling Tools cites that $1.5B

B2B 139

B2B Digital Transformation Sales Technology Software 139

DemandFarm

MAY 25, 2023

After: Brendon logs into his company’s Org Chart software. For those of you who haven’t guessed, the right answer is digital transformation. Building a Digital Mindset Digital transformation is the integration of digital technology into various aspects of an organization. Before and after what??

Account Management 52

Account Management Digitalization Key Account Management Management 52

Zendesk

FEBRUARY 14, 2022

But to start, there are three elements that must be in place for a successful customer experience transformation, as identified by McKinsey partner Nicolas Maechler: Customer-centric buy-in from the top to ensure a shared vision. The redesign and digitization of customer journeys. Customer experience transformation company-wide.

Customer Experience 52

Customer Experience Digitalization Digital Transformation Advertising 52

SmartKarrot

APRIL 12, 2022

A look at the organizational landscape shows that many companies, especially B2Bs, are moving towards digital transformations – using IT tools and technologies to boost organizational performance. The primary motivation for digital transformation (DX) is the many benefits of hybrid and multi-cloud infrastructures.

Digital Transformation 10

Digital Transformation Digitalization Artificial Intelligence Organization 10

Red Star Kim

JUNE 7, 2023

The figures for this year’s survey show Republic of Ireland fee income rose by 12 per cent in 2021, compared with just 1% in 2020 Finance-Magazine.com – Ireland’s top accountancy firms roar back to double-digit growth in 2021 Accountancies and Tax Consultants revenue is expected to expand at a compound annual rate of 1.3%

Artificial Intelligence 130

Artificial Intelligence Transportation Digital Transformation Innovation 130

Agile CRM

NOVEMBER 25, 2022

Business Process Management Software (BPMS) is a tool that helps organizations manage and automate their business processes. BPM software provides a number of benefits for businesses, including: 1. Business Process Management Software (BPMS) can help organizations save money in a number of ways. Save money.

Software 52

Software Software Management Decision-making 52

DemandFarm

APRIL 11, 2023

Digital Key Account Management is the process of managing and growing a company’s most important customers using digital tools and technologies. However, adopting Digital solutions for your Key Account Management process comes with its set of challenges.

Key Account Management 52

Key Account Management Account Management Digitalization Management 52

Planview

DECEMBER 12, 2022

Carey and I had a fascinating discussion on the problems with silos in software development, and I appreciated her interest in discussing the state of the art in academia on the topic. We held a mutual view on how collaboration and tooling are needed to span the end-to-end software lifecycle.

Digital Transformation 59

Digital Transformation Co-Creation Management Innovation 59

Customer Think

JULY 31, 2021

Digital transformation has helped drive this, with businesses using video conferencing software and collaboration tools to successfully manage their virtual teams. Many people around the world are finding they prefer to work from home. And, if the numbers are anything to go by, this trend shows no sign of abating.

Digital Transformation 84

Digital Transformation Digitalization Software Software 84

DemandFarm

MAY 22, 2023

Meet Anna, a diligent Sales Manager at Brilliant Solutions , a thriving software company specializing in cutting-edge automation tools. While we examine these, let’s also look at how each role can benefit from Digital Key Account Management. Improved collaboration Sales Managers: Streamlining coordination with digital platforms.

Key Account Management 52

Key Account Management Account Management Digitalization Sales Management 52

Freshworks

JANUARY 25, 2021

A great customer experience is in the eye of the beholder and if last year taught us anything it is that customers will carry on using well designed digital channels for the simplicity and speed of service they provide. In 2020, we saw digital transformation happened at breakneck speed. Accelerating Digital Transformation.

Customer Experience 98

Customer Experience Digital Transformation Digitalization Publishing 98

Showpad

OCTOBER 1, 2020

That means having digital selling tools that span all functions of the sales process. Yet as the software landscape expands and evolves, it can become a challenge to find the right technology for your organization. Now, let’s be clear — automation is a major advantage to software. Transcription and recording software.

Digitalization 52

Digitalization Onboarding CRM Procurement 52

Planview

SEPTEMBER 12, 2023

AI is further accelerating the pace of disruption and widening the gap between digital leaders and laggards. The past decade of digital transformation has made it clear how difficult innovating at speed can be for organizations mired in legacy systems, technical debt, and disconnected decision making.

Decision-making 72

Decision-making Digital Transformation Innovation Digitalization 72

Zendesk

FEBRUARY 3, 2023

Common customer expectations for the digital banking experience Customers expect an excellent customer experience regardless of industry. To wow and retain customers, banks will need to keep up with the kinds of fast, personalized, and seamless digital experiences that consumers’ favorite businesses are already providing.

Banking 52

Banking Customer Experience Digitalization Financial Services 52

Planview

AUGUST 3, 2022

There are three basic types of business transformation: Agile, digital, and organizational. Achieving the business outcomes of your transformation — from cost efficiency to customer satisfaction — starts by understanding the type and goals of the transformation. Agile Transformation Creates Flexibility.

Digital Transformation 52

Digital Transformation Digitalization Leadership Innovation 52

Openview

NOVEMBER 17, 2020

17, 2020 – OpenView Venture Partners , a leading venture capital firm focused on business software, today announced the expansion of its investment team with the addition of Sanjiv Kalevar. Founded in 2006, OpenView Venture Partners is a venture capital firm investing globally in business software companies. Boston, MA – Nov.

Digital Transformation 78

Digital Transformation Innovation Software Software 78

Planview

JUNE 23, 2022

Planview PSA Software streamlines connected services systems and delivery for your organization. What do organizations need to do to embrace the next phase of digital transformation? Digital Transformation is Key. Ask yourself the following questions: Are you connected to your company strategy?

Digital Transformation 52

Digital Transformation Digitalization Decision-making Leadership 52

Planview

SEPTEMBER 19, 2023

As companies build out their own digital operating models and AI Factories, the benefits of AI will be too massive to ignore. They introduced two novel concepts: The “digital operating model” and the “AI Factory.” They introduced two novel concepts: The “digital operating model” and the “AI Factory.” Consider ANT Financial.

Digital Transformation 59

Digital Transformation Banking Digitalization Transportation 59

Freshworks

JUNE 2, 2023

As companies expand their investments in digital transformation, they’re banking on big returns, especially in customer experience (CX). The Freshchat Conversational Support Benchmark Report 2023 looks at the art and science of customer conversations in the digital era.

B2C 94

B2C Digital Transformation Healthcare Digitalization 94

Planview

MARCH 20, 2023

Five years ago, Planview CTA Mik Kersten outlined the “turning point” in his bestselling book, Project to Product: How to Thrive and Survive in the Age of Software with the Flow Framework. Despite their stated intentions, most organizations are still in the early stages of this shift and have yet to realize the ROI from their efforts.

Digital Transformation 52

Digital Transformation Government Digitalization Prioritization 52

MDI Training

JULY 4, 2024

She explained basic concepts such as machine learning and deep learning and introduced various AI tools, including Canva, Suno, Copilot, and image generation software. Step by Step to Success with AI-supported Solutions A successful AI transformation in human resources development does not.

Leadership 52

Leadership Artificial Intelligence Digital Transformation Decision-making 52