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Got CXM? Why customer experience management isn’t just a nice-to-have for strategic account management

Strategic Account Management Association

By bringing the power of digital transformation to your customer relationship through enabling your strategic account managers to provide superior insights and experience to their customers at every stage in their journey with your company’s products and services. Account teams often wonder, “What’s in it for me?”

CXM 520
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Digital Transformation: 7 Important Questions for Your Organization

Customer Think

Digital transformation has become more important than ever, as it’s the only way to navigate the waters of the post-pandemic world. While digital transformation used to be something that organizations had planned to adopt in the long term, the pandemic greatly accelerated the pace of adoption of digital-first practices.

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New Leadership Development Programme from the Managing Partners’ Forum – Consensus through Collaboration

Red Star Kim

I’m excited to announce that the Managing Partners’ Forum has just launched a series of six modules for an innovative leadership development programme for firm-wide leaders of small and medium sized professional services firms. Why is the Managing Partners’ Forum Leadership Development programme different?

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How Company Leadership Should Navigate a Digital Transformation

AchieveIt

Digital transformation is a big deal. Today’s user experience is centered around what digital technologies are capable of — more automation, real-time information, hyper-personalized messaging , and so on. To maintain loyalty, organizations need to deliver these digital experiences. trillion by the year 2027.

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Top six leadership qualities?

Red Star Kim

I’ve just listened again to a podcast about the top six leadership qualities which is included in the Level 6 Marketing Manager Apprenticeship. So what do you consider to be the top six leadership qualities? In this rapidly changing world, what would you consider the essential leadership qualities?

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Listening, Learning and Leading: Digital Transformation Expert Debra Aizikovitz

Planview

Planview’s platform is designed to empower its customers for success in their digital transformation efforts. However, achieving success in any digital transformation initiative necessitates the alignment of people, methodology, and governance. I meet with internal teams, leadership and customers.

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Sales enablement is your engine to drive digital transformation

Showpad

It might come across as a bold statement — sales enablement is your engine to drive digital transformation. . In this blog post, I will show you why sales enablement should be set up in a way that it becomes the engine and the driving force for your digital transformation efforts in sales. .