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Got CXM? Why customer experience management isn’t just a nice-to-have for strategic account management

Strategic Account Management Association

By bringing the power of digital transformation to your customer relationship through enabling your strategic account managers to provide superior insights and experience to their customers at every stage in their journey with your company’s products and services.

CXM 520
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What is digital transformation? Definition, examples & importance

Zendesk

Digital transformation was already vital to surviving in the ever-evolving digital economy and meeting the ever-increasing customer expectations it generates. The importance of digital transformation isn’t under question. What is digital transformation? Digital transformation examples.

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My 10-Step Process for Nailing Prospecting on LinkedIn, According to AMP's CEO

Hubspot Sales

Place some additional media in your job descriptions. Inside your job experience, you can click “Media” to add case studies, testimonials, and assets your potential client might find helpful. The “Featured” section is another great place to highlight that kind of media, so consider leveraging that part of your profile as well.

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How to lead a digital transformation

Zendesk

“And now a lot of organizations have brought back some element of being back in the office, whereas Zendesk really leaned all in on embracing the digital-first idea.”. To successfully complete that digital transformation, Zendesk’s leaders had to find new tools and processes that empowered employees to thrive in a remote work environment.

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What are the Top Challenges Facing CROs and Sales Leaders?

Upland

Digital Transformation and Competing in the Digital Space Many businesses have yet to fully embrace the wave of digitalization that is sweeping the world. As most of the buying journey takes place online (Gartner), winning digitally has become synonymous with winning in sales.

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How to Understand and Thrive in Digital Sales

Hubspot Sales

With the rising tide of digital transformation and the massive implications it has on sales, it's important for sales reps to have at least some grasp on digital sales techniques and processes. Leverage social media. Social media is one of the foremost channels at any digital salesperson's disposal.

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What Is Digital Consulting, and How Do You Start?

Hubspot Sales

But you don't have to tackle the trials and tribulations of digital transformation alone. Professionals known as digital consultants can help you reach your goals with their extensive knowledge — and you don't have to be a part of a massive corporation to invest in their services. How to Get Into Digital Consulting.