Strategic Account Management Association

FEBRUARY 3, 2022

By Richard Scheig, Chief Revenue Officer, Upland Software. The view from where I sit as Upland Software’s Chief Revenue Officer is a profoundly interesting one. Richard Scheig is Chief Revenue Officer at Upland Software. These complex operations alone would be enough to keep anyone’s head buzzing.

Account Planning 400

Account Planning Supply Chain Prioritization Digital Transformation 400

SBI Growth

OCTOBER 22, 2020

At this point in 2020, all your competitors have undergone some variation of a “digital transformation” to supplement an end-to-end data-driven, Customer Experience (CX) focused digital sales strategy. A recent study conducted by KPMG found that over 90% of companies.

Digitalization 166

Digitalization Digital Transformation Customer Experience Sales 166

Planview

OCTOBER 19, 2023

In the pursuit of successful digital transformation, many businesses have faced challenges stemming from fragmented data repositories and the implementation of multiple systems of record to accommodate evolving business demands. Many systems are employed for software development, deployment, and operational needs.

Digital Transformation 65

Digital Transformation Digitalization Government Software 65

SBI Growth

DECEMBER 22, 2021

However, with the pandemic accelerating Sales’ digital transformation, vendors have accelerated the pace of introducing new sales tools and technologies, creating a complex landscape for sales leaders to navigate. Specifically, Smart Selling Tools cites that $1.5B Specifically, Smart Selling Tools cites that $1.5B

B2B 139

B2B Digital Transformation Sales Technology Software 139

Planview

JANUARY 19, 2023

No organization in any industry is immune to the necessity of digital transformation to remain competitive. Four out of five CEOs are looking to digital technology investments to counter current economic pressures, including inflation, scarce talent, and supply constraints. Value stream management (VSM) changes that.

Digital Transformation 65

Digital Transformation Digitalization Management Decision-making 65

Planview

JULY 22, 2022

As the world grows more and more digital, customers across every industry are expecting digital-first, timely assistance and support. As shown in this digital transformation in banking case study roundup, all businesses — including banks — have been forced to change and evolve with the times.

Digital Transformation 52

Digital Transformation Banking Digitalization Construction 52

Planview

FEBRUARY 13, 2025

However, a transformative shift is underway, characterized by the transition from traditionally siloed supply chains to digitally integrated supply chains. This shift leverages advanced technologies, automation, and integrated software platforms to create a more connected, efficient, and responsive network.

Supply Chain 52

Supply Chain Digitalization Manufacturing Digital Transformation 52

Customer Think

MAY 4, 2021

Latest update to core Pega software suite cuts through enterprise complexity with new low-code, automation, and AI features.

Digital Transformation 72

Digital Transformation Digitalization Software Software 72

SBI

APRIL 16, 2019

Three Ways Digital Transformation Trends Apply to Sales & Marketing Behavior. If you asked 10 different business leaders to describe how digital transformation applies to their business, you would probably get 10 different responses.

Digital Transformation 49

Digital Transformation Digitalization Marketing Sales 49

SBI Growth

OCTOBER 19, 2018

Joining us on the is Mark Lister, he is the Chief Digital Officer for Ness, a digital engineering company that designs and builds digital platforms and software that helps organizations engage customers, differentiate their brands, and drive revenue growth.

Digital Transformation 76

Digital Transformation Digitalization Customer Experience Software 76

Customer Think

MAY 8, 2024

Do you wonder, in what ways can Generative AI bring about a paradigm shift in the landscape of custom software development? In the era of digital transformations, how does Generative AI catalyze driving innovation and […]

Software 59

Software Software Digital Transformation Innovation 59

QYMATIX

SEPTEMBER 27, 2022

Facts and trends about the B2B digital transformation. If you are leading a Business-to-Business manufacturer or distributor, you know it already: sales is currently experiencing a massive transformation across the globe. I want to know more about the digital transformation in B2B sales.

Digital Transformation 40

Digital Transformation B2B Digitalization Artificial Intelligence 40

Freshworks

JANUARY 25, 2021

In 2020, we saw digital transformation happened at breakneck speed. This resulted in the largest digital transformation we have ever seen, but there is still more to come in 2021. Accelerating Digital Transformation. appeared first on Thoughts on Refreshing Business Software.

Customer Experience 98

Customer Experience Digital Transformation Digitalization Publishing 98

Customer Think

JULY 31, 2021

Digital transformation has helped drive this, with businesses using video conferencing software and collaboration tools to successfully manage their virtual teams. Many people around the world are finding they prefer to work from home. And, if the numbers are anything to go by, this trend shows no sign of abating.

Digital Transformation 84

Digital Transformation Digitalization Software Software 84

Planview

AUGUST 14, 2024

Go Deeper: Finance as Champion of Transformation Given your background in software and technology companies, what significant changes have you observed in this field over the years? The shift to cloud infrastructure and SaaS business models has been transformative. How should companies respond to these changes?

Digital Transformation 73

Digital Transformation Finance Shareholders Digitalization 73

DemandFarm

JUNE 9, 2023

Change Management Guide for Digital Transformation in Account Management Digital Key Account Management Transformation for Sales Success – Learn how to seamlessly implement and adopt digital account management software & tools across your organization.

Account Management 52

Account Management Digitalization Software Software 52

Openview

NOVEMBER 17, 2020

17, 2020 – OpenView Venture Partners , a leading venture capital firm focused on business software, today announced the expansion of its investment team with the addition of Sanjiv Kalevar. Founded in 2006, OpenView Venture Partners is a venture capital firm investing globally in business software companies. Boston, MA – Nov.

Digital Transformation 78

Digital Transformation Innovation Software Software 78

Red Star Kim

JUNE 7, 2023

Mishcon Future builds on its reputation as trusted advisors, drawing on its innovation ecosystem, including MDR Group businesses such as MDR Brand Management , digital transformation specialists MDRxTech and in-house accelerator, MDR Lab.

Artificial Intelligence 130

Artificial Intelligence Transportation Digital Transformation Innovation 130

Flevy

MARCH 21, 2025

Case Study Microsofts transition from a traditional software licensing model to a cloud-based ecosystem exemplifies a well-balanced Innovation portfolio. Core Innovation Incremental improvements to Microsoft Office, Windows, and enterprise software kept the company relevant and profitable. The challenge is knowing where to expand.

Innovation 52

Innovation Supply Chain Digital Transformation Marketing 52

Customer Think

JANUARY 3, 2024

Do you wonder, in what ways can Generative AI bring about a paradigm shift in the landscape of custom software development? In the era of digital transformations, how does Generative AI catalyze driving innovation and […]

Software 45

Software Software Digital Transformation Innovation 45

Agile CRM

NOVEMBER 25, 2022

Business Process Management Software (BPMS) is a tool that helps organizations manage and automate their business processes. BPM software provides a number of benefits for businesses, including: 1. Business Process Management Software (BPMS) can help organizations save money in a number of ways. Save money.

Software 52

Software Software Management Decision-making 52

Hubspot Sales

JULY 15, 2020

Digital transformation and a shifting sales landscape are driving both general interest in and a pronounced need for salespeople that might not physically interface with prospects. B2B inside sales could just as easily be referred to as "digital" sales. The practice is usually highly structured.

B2B 114

B2B Construction Digital Transformation Sales 114

Planview

MARCH 19, 2025

To learn how leading financial institutions are leveraging VSM to navigate disruption, enhance operational efficiency, and accelerate digital transformation, download our eBook, Banking on Transformation: How to Accelerate Software Delivery in Financial Services.

Financial Services 52

Financial Services Banking Management Government 52

Hubspot Sales

OCTOBER 11, 2021

Navigating the ever-changing digital landscape is a challenge — especially if you have a business of your own and are struggling to market yourself and make sales. But you don't have to tackle the trials and tribulations of digital transformation alone. Generally, a digital consultant wears many hats. Source: Oro Inc.

Digitalization 131

Digitalization Media Digital Transformation Insurance 131

Arpedio

SEPTEMBER 23, 2021

In digital transformation projects, it is very easy to get lost in the technology benefits, but miss or underestimate the impact on the people. We believe value comes from not just our CRM solutions but from software that gets adopted and used for operationalizing sales best practices. It seemed like a perfect match.

Management 19

Management B2B Digital Transformation Account Management 19

SalesPop

APRIL 9, 2021

Digital transformation is definitely accelerating across industries, according to Mulesoft Research’s 2021 Connectivity Benchmark Report. Of these, 77 percent say that failure to transform will impact revenue. Of these, 77 percent say that failure to transform will impact revenue.

Account Management 97

Account Management Management Digital Transformation Banking 97

Arpedio

APRIL 16, 2021

Arpedio er en Software-as-a-Service (SaaS) virksomhed, som specialiserer sig i Sales Excellence og digital transformation. Du vil blive en del af et hurtigt voksende team, som pt. består af 25 medarbejdere med base i København NV. Vi udvider hele tiden, og du får mulighed for at blive en del af en unik vækstrejse.

Digital Transformation 98

Digital Transformation Account Management B2B Digitalization 98

Planview

DECEMBER 12, 2022

Carey and I had a fascinating discussion on the problems with silos in software development, and I appreciated her interest in discussing the state of the art in academia on the topic. We held a mutual view on how collaboration and tooling are needed to span the end-to-end software lifecycle. Go here to learn more.

Digital Transformation 59

Digital Transformation Co-Creation Management Innovation 59

Hubspot Sales

APRIL 7, 2025

23% said they use conversation intelligence software. 16% said they use voicemail drop software. 25% said they use conversation intelligence software. 15% said they use voicemail drop software. 59% said they use a CRM. 49% said they use a contact/lead database. 33% said they use a call recording and analysis tool.

Sales 64

Sales CRM Decision-making Media 64

Showpad

JANUARY 8, 2021

Whether we like it or not, the digital transformation is progressing in a fast-pacing manner, and many organizations around the globe prepare themselves for a digital and remote 2021. The virtual world is here to stay. Does sales enablement as a discipline also need to shift to virtual enablement?

Virtual Selling 144

Virtual Selling Finance Digitalization Digital Transformation 144

Sales Outcomes

APRIL 5, 2022

For example, if your firm sells telecommunications or software, it might be beneficial to nurture a relationship with an academic specializing in large organization digital transformation. Instead, they are people that can be valuable to our personal and professional network.

Telecommunications 97

Telecommunications Digital Transformation B2B Meetings 97

Apptivo

OCTOBER 21, 2021

Fundamentally, CRM software is a program that helps company sales teams, customer service teams, and marketing teams achieve three functions. So a CRM software often comes with a knowledge hub that managers can fill out every time new information comes out. ERP Software — Gather sales and accounting data. But what is a CRM?

CRM 98

CRM Healthcare Software Software 98

Hubspot Sales

FEBRUARY 8, 2023

According to most sales reps, digital transformation has accelerated over the last 3 years. This software also continues to learn over time, increasing its accuracy. Image Source Another interesting application of AI in data enrichment is Zoho’s DataPrep solution which analyzes and transforms data into new “types.”

Artificial Intelligence 133

Artificial Intelligence Sales CRM Decision-making 133

Freshworks

JUNE 2, 2023

As companies expand their investments in digital transformation, they’re banking on big returns, especially in customer experience (CX). The post Freshchat Benchmark Report: How companies are mastering the art of customer conversation appeared first on Thoughts on Refreshing Business Software.

B2C 94

B2C Digital Transformation Healthcare Digitalization 94

Openview

FEBRUARY 13, 2018

“I think it’s really unusual, and that’s why we’re really selling more enterprise software than Oracle or SAP.” And we have a steady drumbeat of CEOs who are coming to us to talk about: What does digital transformation mean in my industry? What is your point of view? What is disruption?

Digital Transformation 70

Digital Transformation Artificial Intelligence Digitalization Leadership 70

Planview

SEPTEMBER 12, 2023

AI is further accelerating the pace of disruption and widening the gap between digital leaders and laggards. The past decade of digital transformation has made it clear how difficult innovating at speed can be for organizations mired in legacy systems, technical debt, and disconnected decision making.

Decision-making 73

Decision-making Digital Transformation Innovation Digitalization 73

Insightly

DECEMBER 23, 2021

A CRM solution is an essential part of your company’s digital transformation. Do you use the same CRM software for all front-end operations? . Because your CRM software will affect a wide array of stakeholders, you need a cross-functional needs assessment team. And finally, answer these critical questions: .

CRM 90

CRM Software Software Facilitation 90