Digitalization, Interpersonal Skills, Key Account Management and Leadership

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Digitalization

Interpersonal Skills

Key Account Management

Leadership

Selling challenges in professional services: Sales processes and skills

Red Star Kim

NOVEMBER 1, 2023

Processes and skills for managing opportunities and pipelines can be lacking. Thought leadership campaigns can help here particularly when a Challenger or Insight selling framework is deployed. Time and capacity – Many fee-earners are stretched and compelled to manage large amounts of client work under heavy time pressures.

Key Account Management

Key Account Management Account Management Value Proposition Client Relationships

Proactive marketing and business development executives – CRM, internal engagement and career insights

Red Star Kim

DECEMBER 5, 2023

Geographical and psychological distance can seem larger when in a digital space. Leadership and the In-Group/Out-Group Phenomenon (blanchard.com) Create a sense of unity by reminding people we are on the same team and all striving for the same results (happy clients and increased profits).

CRM

CRM Marketing Interpersonal Skills Client Relationships

Strategic Accounts Today

Selling challenges in professional services: Sales processes and skills

Proactive marketing and business development executives – CRM, internal engagement and career insights

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