Remove Digitalization Remove Interpersonal Skills Remove Remote Working
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Soft skills revisited – with a leadership perspective

Red Star Kim

So, it seemed appropriate to revisit the topic in the light of recent developments – the return to office working, the accelerating digital revolution, the escalating war for talent and the myriad other challenges facing the profession – all of which place huge demands on leaders. New soft skills for remote working.

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The most important customer service skills for 2021

Zendesk

What started as a global health crisis became the accelerant in our transition to a truly digital-first world. Working across channels. Communication skills. Remote work skills. Customer service software skills. Part of that requires interpersonal skills and emotional intelligence.

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Coaching and Consulting – People and Problem-Solving skills

Red Star Kim

The PM Forum’s Skills Development Platform is another free resource Skills Development – PM Forum Changing role of MBD in professional services Coaching and consulting skills are needed increasingly as the role of professional services marketing and business development changes.