Zendesk

DECEMBER 1, 2020

Digital transformation was already vital to surviving in the ever-evolving digital economy and meeting the ever-increasing customer expectations it generates. The importance of digital transformation isn’t under question. What is digital transformation? Digital transformation examples. That’s table stakes.

Digital Transformation 98

Digital Transformation Digitalization Customer Experience Supply Chain 98

Hubspot Sales

JUNE 22, 2020

Now that many companies are making the shift to remote work, the ability to onboard new becomes even more challenging because it presents greater barriers to communication and trust-building. Have digital onboarding and company culture documents ready. Schedule regular one-on-one meetings.

Onboarding 124

Onboarding Remote Working Communication Meetings 124

Showpad

NOVEMBER 17, 2020

The “Head of Remote Work” job spec is still being fleshed out company by company, with few organizations following the same parameters or descriptions. There’s been a massive shift to a remote workforce that will likely endure and accelerate over time. What is a Head of Remote Work? Part technologist. Conferencing.

Remote Working 52

Remote Working Artificial Intelligence Procurement Onboarding 52

Red Star Kim

NOVEMBER 8, 2022

So, it seemed appropriate to revisit the topic in the light of recent developments – the return to office working, the accelerating digital revolution, the escalating war for talent and the myriad other challenges facing the profession – all of which place huge demands on leaders. New soft skills for remote working.

Leadership 100

Leadership Emotional Intelligence Remote Working Digitalization 100

Hubspot Sales

MAY 11, 2020

Remote work is the new normal for many professionals, and salespeople are being tasked with meeting and exceeding their sales quotas while making a swift transition to working from home. Stellar sales work is possible outside of a traditional company office. Here’s what they had to say.

Management 130

Management Remote Working Energy and Utilities Sales 130

Hubspot Sales

SEPTEMBER 12, 2024

B2B Buyers vs. B2C Buyers While B2C buyers tend to make smaller, transactional purchases to meet their immediate needs, B2B buyers are often making significant investments that demand complex decision-making processes. Table of Contents What Is a B2B Buyer? B2B Buyers vs. B2C Buyers Who Are Your B2B Buyers?

B2B 115

B2B B2C Decision-making Software 115

Zendesk

APRIL 5, 2021

When the COVID-19 pandemic hit, most companies and workers weren’t ready for remote work life. A recent PwC study found that 83 percent of companies think they’ve successfully transitioned to remote work. percent believe their team will still be fully remote this time next year. What is remote work?

Remote Working 98

Remote Working Internet Meetings Digitalization 98

Hubspot Sales

AUGUST 11, 2020

It’s safe to say 2020 has been the year of virtual meetings. Everything from large-scale conferences to staff meetings, to meetings with prospects, are hosted remotely. Video conferencing tools are a worthwhile investment for organizations of all sizes, especially with remote work becoming the norm.

Software 143

Software Software Meetings Decision-making 143

Apptivo

APRIL 16, 2021

Bringing businesses to remote areas. As the remote working trend is now higher than ever, there is a huge impact on the employees and has caused them to stay at home and continue working remotely. It is a big challenge for businesses as they need to meet the high expectations of their customers.

Remote Working 85

Remote Working Digitalization Decision-making Facilitation 85

Hubspot Sales

MAY 18, 2020

If you are sending a request to connect with someone on LinkedIn who you have not had a direct working relationship with, always include a custom message with your request. According to Meaghan Williams , HubSpot’s Remote Work and Inclusion Program Manager, this is a faux pas she’s witnessed often.

Remote Working 143

Remote Working Prioritization Meetings Media 143

Insightly

JUNE 2, 2021

of households reported at least one member switching from in-person work to telework. . . Many Americans who have switched to remote work recognize the benefits. There’s zero commute and a comfortable work environment. Here’s why adopting a unified CRM can be a smart choice for your remote teams.

CRM 98

CRM Remote Working eCommerce Onboarding 98

Planview

JANUARY 10, 2023

How important are in-person connections in an increasingly remote work environment? Planview is on a mission to “Build the Future of Connected Work,” – so I spend a lot of time thinking about the human aspects of connection. That doesn’t mean that the benefits of meeting face-to-face with coworkers are moot.

Remote Working 98

Remote Working Brainstorming Meetings Software 98

Hubspot Sales

MAY 5, 2020

Divide and conquer in weekly meetings. It is extremely difficult to monitor employee engagement in these meetings as people typically have the freedom to turn their audio or video on/off with management leading the discussions in one-way dialogue. Sales Enablement Strategies for Inside Sales Teams.

Sales 121

Sales Sales Leadership Leadership Remote Working 121

Mercuri International

JUNE 10, 2020

It’s no surprise that sales strategies are having to pivot to meet the changing demands and context of the current market. As a result of both the rise of remote working and the onset of an economic downturn, sales teams are having to rethink the way that they engage with customers. Remote selling, leadership, and training.

Remote Working 98

Remote Working Key Account Management Finance Banking 98

Showpad

JUNE 14, 2021

With a restarting economy, many B2B go-to-market teams are at risk of being left behind as competitors lean in strongly to digitally transformative selling and buying strategies. 70% of B2B decision-makers say they are open to making new purchases over $50,000 in a fully self-serve or remote fashion, and 27% would spend more than $500,000.*.

Meetings 59

Meetings B2C Stakeholders B2B 59

Insightly

JUNE 3, 2022

That’s especially true in the world of B2B sales, where deals have traditionally closed over meetings, handshakes, and other face-to-face interactions. . Performance suffers as depleted teams struggle to meet revenue goals. How do sales meetings work when my prospects work remotely?

B2B 98

B2B Value Proposition Sales Decision-making 98

Zendesk

AUGUST 11, 2021

Service has moved from customers calling at the first sign of trouble to wanting to communicate with businesses on more convenient digital channels they’re already using in their personal lives—email, live chat, and messaging apps like WhatsApp and Facebook Messenger. How to build a successful digital-first service strategy.

Digitalization 64

Digitalization Customer Experience Decision-making Healthcare 64

Freshworks

APRIL 14, 2021

With the added availability of Freshworks products via AWS Marketplace’s curated digital catalog, customers can now easily find, test, buy, and deploy Freshworks solutions with simplified controls. Freshcaller : A cloud-based phone system and call center software suited for on-premise as well as remote work.

Remote Working 98

Remote Working Software Software CRM 98

Nutshell

APRIL 28, 2020

Last year, remote work was a growing trend. As the COVID-19 pandemic continues to sweep across the globe, professionals in nearly every industry have been forced to work from home in order to follow social distancing best practices. Fortunately, there are a few things you can do to ease your transition into remote work.

Remote Working 121

Remote Working Sales Software Software 121

Zendesk

NOVEMBER 4, 2021

“And now a lot of organizations have brought back some element of being back in the office, whereas Zendesk really leaned all in on embracing the digital-first idea.”. To successfully complete that digital transformation, Zendesk’s leaders had to find new tools and processes that empowered employees to thrive in a remote work environment.

Digital Transformation 52

Digital Transformation Digitalization CRM eCommerce 52

Zendesk

FEBRUARY 11, 2021

Whether you spent it muting and unmuting yourself in meetings on Zoom, or logging your kids into online classrooms, it comes as no surprise that digital interactions have surged to an all-time high according to Zendesk’s Customer Experience Trends 2021 report. And many didn’t have the skills they needed to bring them to life.

Digitalization 52

Digitalization Customer Experience Communication Remote Working 52

Zendesk

JUNE 11, 2021

Not only has customer engagement reached record highs, but teams have also been juggling longer hours, new technologies, and the isolation of remote work. 50% of support teams are fully remote. Here are the biggest changes to agent work (according to agents). Adding tools to improve remote work.

Remote Working 98

Remote Working Prioritization Customer Experience Communication 98

Red Star Kim

JUNE 15, 2023

This article from January 2023 Strategic Account Management for Law Firms in the Age of Remote Working – Nexl answers the questions: What is strategic account management (SAM)? no-data-entry CRM; relationship intelligence (ERM); revenue operations system; automatic capture of emails, meetings and referrals).

Key Account Management 130

Key Account Management Account Management Management Client Relationships 130

Hubspot Sales

JULY 10, 2020

Firms and their reps attend these events to meet other professionals and have useful discussions. You might also wish to arrange digital breakout sessions. Make online meetings work for you. Having to cancel B2B events is a symptom of a wider shift in working patterns. Image Source.

B2B 121

B2B Sales Media Meetings 121

Xant

APRIL 1, 2021

Remote work is now a necessity. Sales teams that haven’t embraced remote-enabled technology are scrambling and have had to lean on systems that are largely untested on a wide scale. But buyers now work remotely too. Embracing innovative tech is what will distinguish the leaders in sales from the rest of the pack.

Artificial Intelligence 98

Artificial Intelligence CRM Prioritization Sales 98

Zendesk

AUGUST 10, 2021

But what started as an emergency order quickly became the new way of life, giving rise to a truly digital-first marketplace. Build prospecting into your calendar just like you would schedule a client meeting. Start each prospecting “meeting” with a goal you’d like to achieve by the end of the session. Dig into your connections.

Sales 104

Sales Media Digitalization Software 104

Insightly

JUNE 13, 2023

Work with people I can learn from? Work remotely? Not every position will meet all your goals. You get the benefit of learning and growing without the learning curve of a new industry, new co-workers, and a new office (or Zoom meeting code). Meet new people We learn so much from every co-worker and manager.

Marketing 98

Marketing Remote Working Decision-making Meetings 98

Hubspot Sales

MAY 25, 2020

Embrace the New Digital Landscape. Fortunately the digital revolution has left some doors open in this complex environment. If you already have people signed up for your conference, invite them to come to a digital version of the event instead. Combine your audio content with webinars and video calls with leads. Moving Forward.

Digitalization 111

Digitalization CRM B2B Software 111

Insightly

JUNE 2, 2021

of households reported at least one member switching from in-person work to telework. 40 tips for remote work. Here’s how to stay productive & keep a work-life balance while working remotely. Many Americans who have switched to remote work recognize the benefits. Business & tech.

CRM 52

CRM Remote Working eCommerce Onboarding 52

Insightly

APRIL 28, 2021

With the rise of remote work, teams now span time zones and even international borders. If your team doesn’t work the same hours, a project management tool helps keep everyone on the same pulse. If your team works on strict deadlines, your project management tool should incorporate a robust calendar. . Conclusion.

Management 84

Management Remote Working Onboarding Software 84

PartnerTap

JANUARY 26, 2022

Salespeople were no longer moving around the country and going to face-to-face meetings. This new way of working required a solution that would align account teams virtually, and drive revenue with the click of a button. There was a pattern to these ineffectual partner meetings. Covid-19 and the Global Lockdown.

Computers and Electronics 97

Computers and Electronics Meetings Virtual Selling Remote Working 97

Red Star Kim

DECEMBER 9, 2022

The Sustainable Cities Index 2022 was launched in 15 countries with a suite of content assets, including a highly visual digital report, video and interactive tool to compare city performance. The firm’s marketing is based primarily on news coverage, events and meetings based on its survey results. The campaign.

Leadership 26

Leadership Marketing Future of Work Profitability 26

Showpad

MAY 25, 2020

But now sales enablement professionals must work in overdrive to not only support sellers across their organizations, but do so while navigating the pitfalls of remote work and a rapidly changing business landscape. This new reality has increased the urgency for sales enablement directors to embrace digital transformation.

Remote Working 52

Remote Working Onboarding Digital Transformation Digitalization 52

CoSell

MAY 4, 2021

Recently, when remote working started skyrocketing, some businesses recognized this as a remarkable opportunity to build new partnerships. They were rethinking the entire pattern and perception about remote working. They recognized that remote work has a high value for realtors, property owners, and property managers.

B2B 52

B2B Remote Working Value Proposition Construction 52

Showpad

MARCH 17, 2020

While there was a time when working remotely was the sole domain of field sales representatives, it’s become the new normal for sellers of all types. Of course, keeping remote sellers engaged and developing is easier said than done. Flesh-and-blood information gathering has been replaced by digital data.

Sales 80

Sales Remote Working Prioritization Decision-making 80

Hubspot Sales

MARCH 18, 2020

Writing emails, prospecting leads, entering data, and scheduling meetings were activities that consumed the majority of their workday. In addition to improving efficiency, automation can help employees transition to remote working conditions more smoothly. The remaining two-thirds of their day is spent on manual tasks.

Sales 108

Sales Remote Working CRM B2B 108

SalesGlobe

MAY 11, 2022

The notion of a “typical” workplace is evolving before our very eyes, and with it, remote work sales compensation plans. As quickly as the pandemic drove offices to remote work, major cities in the U.S. Now, companies are facing a fork in the road when it comes to remote work and remote work compensation plans.

Remote Working 52

Remote Working Communication Organization Innovation 52