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Leveraging text messaging is a great way to stay better connected with leads throughout the sales process. And with native texting in your CRM, you get the full picture of how text conversations are driving revenue and strengthening relationships. Now introducing Nutshell SMS—no integration needed! With SMS, your team can have text conversations with your Nutshell contacts, track text history in your timelines, and use texts in your sales automation process to engage your leads.
I first met Emily Brown when she was a few months into her new role as head of client services at digital marketing agency Receptional. She ended up signing up for my one year Account Accelerator training and coaching programme. 16 months later and the impact she has had on the agency has been profound and as Matt Loughlin, Receptional’s Commercial Director says “transformational”.
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Ask your sellers if they enjoy attending sales team meetings and you may hear things like, “They’re a waste of time,” “The meetings are monotonous,” “I’m sick of being talked at,” and “I don’t understand why I have to attend.” Most sales team meetings miss the mark.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
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Let’s cut straight to it: Talent is something you’re born with. You can’t create, mold, or magically inject it into someone. You either have it or you don’t. As much as we love a good rags-to-riches story, the truth is, talent can’t be trained into someone—it’s hardwired. And if you’re trying to force a square peg into a round hole by “developing talent” in someone who simply doesn’t have it, you're setting yourself up for disappointment.
At a small SaaS business, every customer counts. Acquiring new buyers is expensive, and losing them to churn can significantly impact your bottom line. Effective support is a huge competitive advantage, vital for attracting new customers and retaining existing ones. But when your team tries to provide the fast, personalized service users expect, it’s easy […] The post 5 Key Principles of Effective SaaS Customer Support appeared first on Groove Blog.
At a small SaaS business, every customer counts. Acquiring new buyers is expensive, and losing them to churn can significantly impact your bottom line. Effective support is a huge competitive advantage, vital for attracting new customers and retaining existing ones. But when your team tries to provide the fast, personalized service users expect, it’s easy […] The post 5 Key Principles of Effective SaaS Customer Support appeared first on Groove Blog.
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