Hubspot Sales

DECEMBER 7, 2023

It’s here, the biggest sales quarter of the year. The very moment deal-seekers everywhere shoot their shot, turn prospects into buyers, and score buzzer-beating slam dunks that accelerate the business to record-breaking sales. Q4 sales are often the most lucrative of the year, but successful sales don’t come simply because of the season. Sales professionals who are doing their best work in Q4 are executing their sales processes to perfection.

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B2C Transportation Decision-making Logistics 122

Nutshell

DECEMBER 7, 2023

Generative artificial intelligence (AI) has been the talk of the town this year for its potential to transform entire industries. One way to harness the power of artificial intelligence is by implementing AI productivity tools. AI promotes productivity by analyzing data, generating new ideas, and saving time through automation. In this article, we’ll explain how artificial intelligence software can enhance productivity and provide a comprehensive list of the best AI productivity tools.

Artificial Intelligence 100

Artificial Intelligence Software Software Meetings 100

Vantage Partners

DECEMBER 7, 2023

No account leader in a professional services firm ever relished the prospect of talking to a client about a scope overrun. There is often a temptation to avoid the conversation and simply suck it up, rationalizing it’s better for the relationship and for future business. Some firms try to rectify the situation by creating fairly strong disincentives for write-offs, which only serves to put partners, MDs, and others responsible for account growth and health firmly between a rock and a hard place.

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Account Growth Client Relationships Management Sales 83

Customer Think

DECEMBER 7, 2023

Improves Field Service and Product Quality, Enhances Customer Satisfaction, Enables IoT Connected Product Initiatives

Digitalization 64

Digitalization Software Software 64

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What if you could help your sellers stop wasting 72% of their day on non-selling activities and focus on bringing in revenue? Incorporating AI in your enablement workflows can help you cut down on busy work, get projects done faster, and let your team (and you!) focus on making a bigger impact. We put together this guide to show you how to use AI to cut time and costs for projects, including collateral creation, development of training videos, and automating tedious processes.

Sales Management

Planview

DECEMBER 7, 2023

In today’s fast-paced world of business and technology, efficiency in software delivery is not just important; it’s crucial. The idea of cutting waste, a principle from manufacturing, is relevant more than ever in software development and knowledge work as a means to increase efficiency. In this article, we’ll uncover six key sources of waste that may be slowing down your organization.

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Manufacturing Management Artificial Intelligence Software 64

Nutshell

DECEMBER 7, 2023

Keyword research is a routine part of online content creation. Whether you’re making videos for YouTube or creating a new company blog, you need to target the right keywords to help your pages rank. Keyword research tools help simplify that process for you. This post will break down the best keyword research tools as well as the basics of keyword research for your business.

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Nutshell

DECEMBER 7, 2023

Artificial intelligence (AI) continually improves all aspects of online operations. From customer service and data analysis to research and writing, there are plenty of tools to help streamline the process. One popular tool to use is AI chatbots. For example, a customer service AI chatbot can assist your team — and your customers. A search engine chatbot will help you get more out of your research experience.

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Artificial Intelligence Marketing CRM Banking 54

Apptivo

DECEMBER 7, 2023

1. What is CRM Support in customer service? 2. How doеs a customеr sеrvicе CRM systеm work? 3. Why do you nееd a CRM for customеr sеrvicе and support? 4. Five tips for using CRM tools for customеr support 5. Why is customеr sеrvicе softwarе a bеttеr choicе for you? 6. Usе support CRM to prioritizе support tickеts and rеsolvе issuеs morе еffеctivеly 7.

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CRM Communication Facilitation Management 52

Account Management Skills

DECEMBER 7, 2023

Agency owners often tell me their account managers aren’t leading client meetings confidently. I hear things like their team are: “Sitting back and letting the client lead” “Not building rapport” “Not asking enough questions” “Unprepared and unconfident” “Lacking presence” But like every other task the account manager undertakes, you can’t just expect account managers to ‘know’ how to lead meetings if: The agency hasn’t provided any guidance and ‘dos and don’ts’ (or has an internal client servic

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Account Management Meetings Management Suppliers 52

Zendesk

DECEMBER 7, 2023

“The way we work” is a global preoccupation. Are we doing a good job? Are we driving results? Is our work meaningful? Good employee experiences are a luxury in times of economic hardship. Adequate pay, work-life balance, and benefits like healthcare go further to create positive employee experiences than perks like office pizza parties or casual Fridays.

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Healthcare Communication Software Software 52

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

Envisio

DECEMBER 7, 2023

Maintaining clear and readily available communication with residents is a key ingredient to building trust. When your community trusts you, it is much easier to get things done! But it’s not easy to keep the public informed about complex work being delivered in the public sector. It takes time, courage, requires multiple people to contribute, and necessitates good storytelling skills.

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Government Stakeholders Communication Organization 52

Apptivo

DECEMBER 7, 2023

1. What is CRM Support in customer service? 2. How doеs a customеr sеrvicе CRM systеm work? 3. Why do you nееd a CRM for customеr sеrvicе and support? 4. Five tips for using CRM tools for customеr support 5. Why is customеr sеrvicе softwarе a bеttеr choicе for you? 6. Usе support CRM to prioritizе support tickеts and rеsolvе issuеs morе еffеctivеly 7.

CRM 52

CRM Communication Facilitation Management 52

Help Scout

DECEMBER 7, 2023

For customer service workers, AI and the way companies implement it can be scary. Here is an honest discussion about AI anxiety in support and some tips on how to feel more comfortable in the face of change.

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Management 45

SmartKarrot

DECEMBER 7, 2023

In a recent conversation with Elizabeth, a seasoned Managing Partner at Go-to-Market Advisors and leader of their customer success practice, we delved into the intricate world of reducing customer churn. Elizabeth, with a rich background that spans from sales to leading customer success teams and consulting, shared valuable insights and expert tips on navigating the challenges of customer churn in the ever-evolving business landscape.

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Onboarding Stakeholders Prioritization Construction 10

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Every marketer knows how important it is to prove their efforts drive sales opportunities, but that’s easier said than done. When problems like sales and marketing misalignment, lack of data, and wasted efforts persist, marketers can’t measure, prove, or increase their impact on revenue at a time when demonstrating marketing value is critical. Using analyst and expert data, this guide to marketing impact and content attribution explains: How B2B buyers use content The most common types of conten

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Red Star Kim

DECEMBER 7, 2023

This book review was published in Magazine – PM Forum way back in 2008. However, NLP (Neuro Linguistic Programming) has arisen a few times at recent training workshops so I thought I would publish the review as a blog post. Book review – Can we start again? The patterns of NLP applied to business interactions by Daryll Scott. Can we start again?

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Emotional Intelligence Publishing Communication Negotiation 100