The Center for Sales Strategy

NOVEMBER 4, 2024

It’s already time to look ahead into 2025. What are your priorities, and how are you going to set yourself up for success? Here are 12 talent-related items to consider focusing on in the coming year. Bookmark this blog to reference it monthly, or take a few minutes right now to add these items to your calendar.

Sales 116

Sales 116

Groove HQ

NOVEMBER 4, 2024

You’ve just launched your brand new SaaS startup. Your business offers cloud-based software, and everything is running smoothly. Suddenly, you’re hit with your very first refund request. The customer subscribed to a monthly plan, and their next month’s payment just went through, but now they want to go elsewhere. So you’re wondering how to best handle […] The post How To Handle Refund Requests (6 Tips For Customer Support Teams) appeared first on Groove Blog.

Software 80

Software Software 80

Cranfield Executive Development

NOVEMBER 4, 2024

How suppliers can design negotiation processes for creating and capturing value.

Suppliers 52

Suppliers Negotiation Key Account Management Account Management 52

Help Scout

NOVEMBER 4, 2024

Making decisions based on user feedback leads to better products and a stronger business. Here’s how you can conduct effective customer feedback analysis today.

Decision-making 45

Decision-making 45

Advertiser: ZoomInfo

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

Sales

Account Management Skills

NOVEMBER 4, 2024

Welcome to episode 125. Have you ever considered contacting your old clients to see if they’d like to work with you again? If not this episode may change your mind. Dan Pfister is the master of running client winback campaigns and here’s what he shares with me: The compelling reasons why WinBack campaigns could be the most successful and profitable thing you ever do to grow your business (the ROI is staggering) A step by step guide to how to approach running a client winback campaign – and what

Profitability 40

Profitability Account Management Management 40

Hubspot Sales

NOVEMBER 4, 2024

Sales engagements are pretty strange interactions when you really think about them. They involve an element of friendliness, but the endgame isn‘t making friends. Shocking as this sounds, you’re actually trying to sell something when selling. That means you have to strike a balance between approachability and authority — but that's easier said than done, making rapport building equal parts essential and screw-up-able for sales professionals.

Communication 97

Communication Media Digitalization Marketing 97

QYMATIX

NOVEMBER 4, 2024

“Is our data useful for AI?” That is one of the most frequently asked questions regarding the specific use of AI applications in B2B wholesale. In this blog article, you will learn how to assess and check the quantity and quality of your data better. You may be in a situation where you want to use your sales data to get AI-based recommendations for your sales team!

B2B 52

B2B Software Software Sales 52

Groove HQ

NOVEMBER 4, 2024

I still remember the first time I tried one of the most popular AI image generators, back in 2022. Artificial intelligence was becoming popular, and as someone who’s been in the digital marketing space for years, I kept an eye out for advancements. So when I heard about this image generation tool, I decided to […] The post How To Create a Customer Success Plan for Your Small Business appeared first on Groove Blog.

Small Business 52

Small Business Artificial Intelligence Customer Success Digitalization 52

Nimble Business Success

NOVEMBER 4, 2024

In the fast-paced world of real estate, effective lead follow-up is crucial to securing clients and closing deals. Whether you’re a seasoned real estate agent or just starting out, mastering lead follow-up can make the difference between a thriving business […] The post Best Practices for Mastering Lead Follow-Up in Real Estate appeared first on Nimble Blog.

52

52