The Center for Sales Strategy

NOVEMBER 4, 2024

It’s already time to look ahead into 2025. What are your priorities, and how are you going to set yourself up for success? Here are 12 talent-related items to consider focusing on in the coming year. Bookmark this blog to reference it monthly, or take a few minutes right now to add these items to your calendar.

Sales 105

Sales 105

SBI Growth

NOVEMBER 4, 2024

Managing a high-performance sales team can be challenging. One of the main challenges is that the job requires sales manager to take on multiple different roles. For example, one day you could be on ride-alongs coaching your reps , the next day, working on new territory plans for your team. So if you don't want to struggle, here are seven management roles you must adopt to be successful.

Sales Management 62

Sales Management Management Sales Sales Training 62

Hubspot Sales

NOVEMBER 4, 2024

Sales engagements are pretty strange interactions when you really think about them. They involve an element of friendliness, but the endgame isn‘t making friends. Shocking as this sounds, you’re actually trying to sell something when selling. That means you have to strike a balance between approachability and authority — but that's easier said than done, making rapport building equal parts essential and screw-up-able for sales professionals.

Communication 59

Communication Media Digitalization Marketing 59

Groove HQ

NOVEMBER 4, 2024

You’ve just launched your brand new SaaS startup. Your business offers cloud-based software, and everything is running smoothly. Suddenly, you’re hit with your very first refund request. The customer subscribed to a monthly plan, and their next month’s payment just went through, but now they want to go elsewhere. So you’re wondering how to best handle […] The post How To Handle Refund Requests (6 Tips For Customer Support Teams) appeared first on Groove Blog.

Software 59

Software Software 59

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

QYMATIX

NOVEMBER 4, 2024

“Is our data useful for AI?” That is one of the most frequently asked questions regarding the specific use of AI applications in B2B wholesale. In this blog article, you will learn how to assess and check the quantity and quality of your data better. You may be in a situation where you want to use your sales data to get AI-based recommendations for your sales team!

B2B 52

B2B Software Software Sales 52

Groove HQ

NOVEMBER 4, 2024

I still remember the first time I tried one of the most popular AI image generators, back in 2022. Artificial intelligence was becoming popular, and as someone who’s been in the digital marketing space for years, I kept an eye out for advancements. So when I heard about this image generation tool, I decided to […] The post How To Create a Customer Success Plan for Your Small Business appeared first on Groove Blog.

Small Business 52

Small Business Artificial Intelligence Customer Success Digitalization 52

Help Scout

NOVEMBER 4, 2024

Making decisions based on user feedback leads to better products and a stronger business. Here’s how you can conduct effective customer feedback analysis today.

Decision-making 45

Decision-making 45

Account Management Skills

NOVEMBER 4, 2024

Welcome to episode 125. Have you ever considered contacting your old clients to see if they’d like to work with you again? If not this episode may change your mind. Dan Pfister is the master of running client winback campaigns and here’s what he shares with me: The compelling reasons why WinBack campaigns could be the most successful and profitable thing you ever do to grow your business (the ROI is staggering) A step by step guide to how to approach running a client winback campaign – and what

Profitability 40

Profitability Account Management Management 40

Cranfield Executive Development

NOVEMBER 4, 2024

How suppliers can design negotiation processes for creating and capturing value.

Suppliers 52

Suppliers Negotiation Key Account Management Account Management 52

Hubspot Sales

NOVEMBER 4, 2024

Marketing 72

Marketing 72

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

B2B