Hubspot Sales

SEPTEMBER 19, 2024

When I joined a SaaS startup as the Head of Sales, we were an emerging upstart in a crowded space. It was an uphill battle trying to explain who we were and convince skeptical prospects to take a chance on our solution. Fortunately, the prospects we did close became big fans, and they thought of us as the best kept secret on the market. My first task?

Energy and Utilities 105

Energy and Utilities Sales Decision-making Onboarding 105

Account Manager Tips

SEPTEMBER 19, 2024

The post How Persuasion Skills Set Top Key Account Managers Apart first appeared on The KAM Coach Discover how persuasion skills help key account managers influence decisions, build relationships, and drive business growth. Practical tips included.

Key Account Management 100

Key Account Management Account Management Management Business Growth 100

Force Management

SEPTEMBER 19, 2024

This week, we hosted a webinar with Force Management Senior Partner Tim Caito. Tim is our resident expert on sales negotiation and has years of experience planning and leading sales kickoffs. He joined us to share his do's and don'ts when it comes to planning a sales kickoff that drives measurable results on company strategic goals and revenue objectives.

Negotiation 92

Negotiation Sales Management Sales Training 92

Sales Gravy

SEPTEMBER 19, 2024

In this episode of The Sales Gravy podcast, Jeb Blount Jr. hosts Barrett King, Senior Director of Revenue and Partnerships. In this episode they dive into key insights on building effective sales training, the importance of a well-defined go-to-market strategy, and the power of partnerships to drive customer success. Barrett's approach to how sales enablement and partnerships can dramatically reduce the time it takes for a sales team to become proficient, creating stronger, faster results.

Sales Training 80

Sales Training Marketing Sales Onboarding 80

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Sales Management

Nutshell

SEPTEMBER 19, 2024

Upselling is a great way to increase your customers’ lifetime value, strengthen relationships, and even improve a customer’s experience with your business. And when implemented effectively, upselling doesn’t have to be awkward for the sales rep or annoying for the customer. In fact, upselling can be a key component of your company’s growth strategy.

CRM 78

CRM Onboarding Decision-making eCommerce 78

Customer Think

SEPTEMBER 19, 2024

(Marketing’s role in driving revenue generation and growth at B2B companies has never been more important. However, research continues to show that the influence of most CMOs with their CEO isn’t as strong as the importance of marketing suggests it should be.

B2B 72

B2B Marketing Digitalization Leadership 72

Customer Think

SEPTEMBER 19, 2024

In today’s competitive landscape, customer service leaders are constantly seeking ways to improve customer experience (CX) while also driving tangible business outcomes. One area that plays a pivotal role in achieving these dual objectives is Quality Assurance (QA).

Customer Experience 69

Customer Experience 69

Groove HQ

SEPTEMBER 19, 2024

Are you overwhelmed by the volume of customer feedback across multiple platforms: reviews, social media, email? It’s a struggle to organize and analyze all that data, while also managing the pressure to respond quickly and effectively. Direct feedback from your buyers is invaluable. But that value is limited if you’re uncertain how to leverage it. […] The post How To Use Customer Feedback Reports To Grow Your Small Online Business appeared first on Groove Blog.

Media 59

Media Organization Management Customer Experience 59

Customer Think

SEPTEMBER 19, 2024

Following Oracle’s announcement to wind down its advertising business by the end of September, many brands find themselves needing to plan their next move.

Advertising 69

Advertising Digitalization Marketing 69

Customer Think

SEPTEMBER 19, 2024

In today’s competitive business landscape, the synergy inside of Support and Customer Experience (CX) departments is critically crucial for fostering strong customer relationships, successfully organized touchpoints and ensuring organizational prosperity.

Business Growth 69

Business Growth Customer Experience Organization Leadership 69

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.