Kainexus

OCTOBER 6, 2023

Let’s be honest, it can be difficult to get people excited about the subject of business process improvement. The phrase itself has no personality, no flair. Of course, we know that continuous improvement and innovation are requirements for success in today’s hyper-competitive environment. One way to get teams excited about business process improvement is to bring meaning to it using an inspiring motto or catchphrase that gives life to the idea.

Innovation 64

Innovation Leadership 64

OnStrategyHQ

OCTOBER 6, 2023

Play Watch the video Q:What is the difference between a mission and purpose statement? A: There are differing opinions on these statements, but our interpretation is that a mission statement answers, “Why do we exist today?” and the purpose statement answers, “How do we feel we’re supporting that mission?” The most important takeaway is the importance of alignment and consensus in your organization about why you exist.

Organization 59

Organization Communication 59

ClearPoint Strategy

OCTOBER 6, 2023

With AI, you can come up with a plan to tackle your BHAG (Big Hairy Audacious Goal).

52

52

Zendesk

OCTOBER 6, 2023

Travelers are on the move again, and their expectations are almost as high (maybe even higher) as cruising altitude. And it can be a challenge to provide seamless customer service within the massive ecosystem of customers, airlines, ground transportation, hotels, tour operators, travel agencies, and more. Download this ebook to learn more about: Delivering personalized customer experiences by responsibly using customer data.

Transportation 52

Transportation Customer Experience 52

Advertisement

What if you could help your sellers stop wasting 72% of their day on non-selling activities and focus on bringing in revenue? Incorporating AI in your enablement workflows can help you cut down on busy work, get projects done faster, and let your team (and you!) focus on making a bigger impact. We put together this guide to show you how to use AI to cut time and costs for projects, including collateral creation, development of training videos, and automating tedious processes.

Sales Management

ClearPoint Strategy

OCTOBER 6, 2023

While external factors are uncontrollable, they don’t have to be unforeseeable.

52

52

Zendesk

OCTOBER 6, 2023

Travel and hospitality companies are facing challenges that are impacting their ability to deliver quality customer service, including labor shortages, rising service costs, lagging transformation to digital, and customers who are increasingly demanding hyper-personalization. But brands that overcome these obstacles by enabling everyone within their organization to deliver VIP-level experiences will reap the rewards—67 percent of customers are willing to pay more for a great service experience.

Digitalization 52

Digitalization Organization 52

Zendesk

OCTOBER 6, 2023

Today’s technical support engineers have their hands full. From handling basic account management issues to tackling complex technical problems, your team is busy on the front lines ensuring customers reach successful resolutions. While it’s critical to provide excellent support consistently, it can be difficult to do so, especially when you have a wide range of customers.

Software 52

Software Software Account Management Management 52

LinkedFusion

OCTOBER 6, 2023

One of the finest strategies to expand your organization is to make an investment in a good sales team. It resembles the home’s foundation. You cannot create it without it. Your success is ultimately influenced by how you organize your sales staff and manage your leads. In this blog, we aim to provide you with comprehensive information about Sales Development Representatives (SDRs) today, as they play a pivotal role in any sales team.

Sales 52

Sales Internet Media B2B 52

SmartKarrot

OCTOBER 6, 2023

Introduction Effective customer service brings 86% of the customers back to a brand as long-term accounts. Being of such importance, companies are relying on client partners to do a strategic and effective job of customer service. The role of a client partner is crucial and complicated. Such a role involves working very closely with the clients to understand their requirements, end goals, and expectations.

Communication 10

Communication Insurance Onboarding Client Onboarding 10