Thu.Nov 14, 2024

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Why New Hires Fail: Improve Your Sales Talent Management

Force Management

Sales talent is a cornerstone to a best-in-class sales organization. As a sales leader you need the right people on board if you want to hit your revenue goals every quarter. Without a process to attract, hire and retain top sales talent you will waste money on mis-hires, lose talent to the competition and have no way to build a bench strength for growth.

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Sales on the Rocks feat. Patrick “Pops” Garrett

Sales Gravy

In this lively episode of The Sales Gravy Podcast, Jeb Blount welcomes Patrick "Pops" Garrett, Founder & Chief Drinking Officer of DrinkCurious, to explore the unique intersection between bourbon tasting and sales engagement. Key Takeaways: – Virtual Tastings as Sales Hooks: Virtual bourbon tastings became an effective "hook" to attract attendees to sales demos, webinars, and client meetings, increasing engagement and helping to break through typical sales communication noise. – Engagement and W

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Scaling Success: How Inside Sales is Driving Enterprise Growth

SalesGlobe

Young woman showing salesman stats on cellphone during informal meeting Inside Sales teams are playing an increasingly important role in driving growth for businesses across industries. As companies seek to enhance customer experience, improve efficiency, and drive seller productivity, Inside Sales is growing area of investment, exploration, and opportunity.

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Ticket Handling: Best Practices for Better Support

Help Scout

Six essential ticket handling best practices to streamline support, boost customer satisfaction, and empower your support team.

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AI Strategies for Sales Managers: How to Cut Down on Tedious Admin Work

What if you could help your sellers stop wasting 72% of their day on non-selling activities and focus on bringing in revenue? Incorporating AI in your enablement workflows can help you cut down on busy work, get projects done faster, and let your team (and you!) focus on making a bigger impact. We put together this guide to show you how to use AI to cut time and costs for projects, including collateral creation, development of training videos, and automating tedious processes.

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How AI-Powered LinkedIn Outreach is Transforming Lead Generation

LinkedFusion

If you’ve been in the game of lead generation for a while, you know how tough it can be. Now imagine your outreach efforts getting a major boost—thanks to AI. Yes, you heard that right! AI is revolutionizing LinkedIn outreach by making it smarter, faster, and more efficient. Companies like LinkedFusion are changing the way we think about finding leads, and trust me, it’s a game-changer.

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How to Evaluate Continuous Improvement Systems: Key Criteria for Success | KaiNexus

Kainexus

In an era where agility and responsiveness define business success, continuous improvement (CI) has become the backbone for organizations striving to cut costs, enhance customer satisfaction, increase efficiency, and drive revenue. That’s why choosing the right continuous improvement system is so important, but how do you tell them apart? Most people don’t make this type of investment very often, so it can be a challenge to select the best one for your organization.

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How AI-Powered LinkedIn Outreach is Transforming Lead Generation

LinkedFusion

If you’ve been in the game of lead generation for a while, you know how tough it can be. Now imagine your outreach efforts getting a major boost—thanks to AI. Yes, you heard that right! AI is revolutionizing LinkedIn outreach by making it smarter, faster, and more efficient. Companies like LinkedFusion are changing the way we think about finding leads, and trust me, it’s a game-changer.

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Qualifying Sales Prospects: 8 Red Flags Your Buyer Isn’t Ready

Brooks Group

Prospecting is a balancing act. You want your team to fill their calendars with as many meetings as possible. But these opportunities have to be the right fit. You don’t want your sales professionals to invest time in prospects who aren’t going to progress. Failure to qualify prospects properly has a big downside. According to The Brooks Group research , almost half of underperforming teams struggle with qualifying new opportunities.

Sales 101
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B2B Sales Slowdown: Why Your Teams Are Struggling to Close Complex Deals

FinListics Solutions

B2B sales complexity is increasing, and close rates are lagging as deals become harder to win. Today, complex B2B deals take 20% longer to close than they did five years ago (Forrester), largely because reps need to prepare to manage multi-stakeholder sales. The stakes are high, with productivity losses for a typical 100-person sales team totaling over $2 million annually (DePaul University).

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What Is AI-Driven Customer Support (And Should You Invest In It)?

Groove HQ

Your business is caught up in the whirlwind that is AI. You’ve noticed competitors implementing it, and you don’t want to be left behind. Maybe your customer service team wants to understand how AI can make their lives easier. Or perhaps your business views AI as a great way to eliminate the costs of hiring additional team […] The post What Is AI-Driven Customer Support (And Should You Invest In It)?

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2024, The Year of the Customer

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

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What Are the Uses of Generative AI in Customer Support?

Groove HQ

The other day, ChatGPT was trending. At this point that’s not a surprise, because of just how much progress has been made, and how Sam and his team keep giving their users something to talk about. But this time, it was trending for startling reasons: the AI was initiating conversations with its users. Frankly, that’s […] The post What Are the Uses of Generative AI in Customer Support?

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