Nutshell

DECEMBER 11, 2023

Keeping your company’s contact information up-to-date and workflows synced across your tech stack is critical for success. That’s why we’re excited to introduce AppConnect , our new add-on to help your business connect your CRM data with the apps you already use and get more out of Nutshell. Nutshell already provides a library of native integrations and thousands more middleware integrations through Zapier.

CRM 135

CRM Software Software Management 135

Sales Readiness Group

DECEMBER 11, 2023

Every conversation, interaction, and decision made within your sales team significantly impacts your bottom line. To thrive in this dynamic landscape, you need more than intuition. You need data-driven insights to set clear objectives, make informed decisions, and motivate your team to aim higher. In this article, we will delve into the essential sales metrics you should be tracking every month.

Decision-making 118

Decision-making Sales Sales Management Management 118

Hubspot Sales

DECEMBER 11, 2023

In the past, onboarding involved sitting in a room and listening to your manager explain the role. Perhaps you’d take coffee breaks and grab lunch, but you almost always had to be on-site. However, since the COVID-19 pandemic, the world has changed. Virtual training has often become the default. There have been many benefits to this change — there are no geographic restrictions for who you hire and no need to pay for travel.

Brainstorming 116

Brainstorming Onboarding Internet Communication 116

The Center for Sales Strategy

DECEMBER 11, 2023

Being a great coach and developer of people is a natural talent, and those gifted with these abilities can take people far. Seeing how things CAN happen or improve motivates others to feel the same, especially in the event of a failure. We all make mistakes and have disappointments; it's what we do with that lesson that makes a difference. There are a few things that the best coaches do when failure occurs on their team that may also help you find success.

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What if you could help your sellers stop wasting 72% of their day on non-selling activities and focus on bringing in revenue? Incorporating AI in your enablement workflows can help you cut down on busy work, get projects done faster, and let your team (and you!) focus on making a bigger impact. We put together this guide to show you how to use AI to cut time and costs for projects, including collateral creation, development of training videos, and automating tedious processes.

Sales Management

Customer Think

DECEMBER 11, 2023

As a technique, website personalization has been around for some time now. It involves offering your users a custom online experience from the moment they land on your website. As a website development company, you can customize this experience based on their past journeys, purchase history, geography, and behavior.

Digitalization 69

Digitalization Marketing 69

Strategic Planning and Management Insights

DECEMBER 11, 2023

Marga Hoek, author of Tech for Good: Imagine Solving the World's Greatest Challenges, discusses purpose-driven leadership and sustainable innovation.

Innovation 64

Innovation Leadership 64

Nutshell

DECEMBER 11, 2023

Keeping your company’s contact information up-to-date and workflows synced across your tech stack is critical for success. That’s why we’re excited to introduce AppConnect , our new add-on to help your business connect your CRM data with the apps you already use and get more out of Nutshell. Nutshell already provides a library of native integrations and thousands more middleware integrations through Zapier.

CRM 62

CRM Software Software Management 62

Customer Think

DECEMBER 11, 2023

I love the phrase, “None of us are as clever as all of us.” But a phrase is little more than words unless there is action that comes from it. Therefore, we ask you to submit your thoughts, ideas, or reports and statistics…anything that we can then review.

Customer Experience 64

Customer Experience 64

Arpedio

DECEMBER 11, 2023

December 12 How can ARPEDIO help create a common language across sellers? By organizing multilingual training sessions for elves who wants to become great sellers By hosting weekly spelling bees on the North Pole By ensuring that your company's best practices are accessible to everyone in the organization – regardless of whether you are utilizing your own unique methodologies or following established sales strategies such as MEDDIC, BANT, Spin Selling, Solution Selling, etc.

Account Planning 52

Account Planning Stakeholders Account Management Communication 52

Zendesk

DECEMBER 11, 2023

Artificial intelligence (AI) is powering one of the biggest transformations in history, but powering AI is vast amounts of energy— an estimated 85.4 terawatt-hours of electricity annually by 2027 , or more than most small countries use in a single year. As the demand for computing grows and accelerates, so too does the potential environmental cost. According to a recent MIT study, training a single AI model can emit as much carbon as five cars in their lifetimes.

Artificial Intelligence 52

Artificial Intelligence Suppliers Stakeholders Customer Experience 52

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

Strategic Communications

DECEMBER 11, 2023

Corporate giving to charities has seen a significant increase since 2016. In 2021, corporations donated an estimated $21.08 billion to U.S. charities, marking an increase of 23.8% from the previous year. This trend continued into 2022, with corporate giving estimated to have increased by 3.4%, totaling $29.48 billion. This increase in corporate giving is part of a broader trend in corporate philanthropy, with giving having increased by more than 15% for 6 out of 10 companies in recent years.

Marketing 52

Marketing Banking Communication B2B 52

Customer Think

DECEMBER 11, 2023

It is this time of the year. Everybody (and their dog), has some predictions for 2024. As you can guess, reading this, I am participating in this game. Last year, I published three humble wishes to better the industry – and I am sad to say, that my three wishes stay wishes also in 2024.

Publishing 49

Publishing Customer Experience 49

SmartKarrot

DECEMBER 11, 2023

In the dynamic landscape of technology and innovation, the success of any product or service hinges on the seamless onboarding of customers. As a seasoned professional in the realm of customer success , I’ve witnessed and overcome various challenges associated with customer onboarding. In this article, we will delve into the intricacies of navigating common pitfalls and proposing effective solutions to master the art of customer onboarding.

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Onboarding Communication Customer Success Innovation 8

Customer Think

DECEMBER 11, 2023

This post is the seventh in a series devoted to creating an inspired workforce. I will share additional posts over the coming weeks to support leaders, managers, and supervisors in this effort. In summary, the first six steps are to 1.

Management 45

Management 45

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Every marketer knows how important it is to prove their efforts drive sales opportunities, but that’s easier said than done. When problems like sales and marketing misalignment, lack of data, and wasted efforts persist, marketers can’t measure, prove, or increase their impact on revenue at a time when demonstrating marketing value is critical. Using analyst and expert data, this guide to marketing impact and content attribution explains: How B2B buyers use content The most common types of conten

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