The Center for Sales Strategy

MAY 13, 2024

We've all been there — feeling overwhelmed, scattered, and struggling to get things done. The traditional approach tells us to buckle down, make a to-do list, and manage our time better. But what if the real key to productivity lies not in rigidly scheduling every minute but in learning to manage our minds? David Kadavy's "Mind Management, Not Time Management" offers a fresh perspective and practical tips for boosting productivity by harnessing the power of your most precious resource — your att

Management 86

Management 86

Customer Think

MAY 13, 2024

These days, everybody in business is talking about AI. We’re inundated with research and data about the percentages of people who report this or that about it, especially as it has begun to be employed in customer service use cases.

Customer Experience 81

Customer Experience 81

The Center for Sales Strategy

MAY 13, 2024

We've all been there — feeling overwhelmed, scattered, and struggling to get things done. The traditional approach tells us to buckle down, make a to-do list, and manage our time better. But what if the real key to productivity lies not in rigidly scheduling every minute but in learning to manage our minds? David Kadavy's "Mind Management, Not Time Management" offers a fresh perspective and practical tips for boosting productivity by harnessing the power of your most precious resource — your att

Management 71

Management 71

Customer Think

MAY 13, 2024

Gap recently made headlines with its sudden closure of the brand’s physical stores and ecommerce site in Spain, about three years after expanding into the market.

eCommerce 72

eCommerce Marketing Digitalization 72

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What if you could help your sellers stop wasting 72% of their day on non-selling activities and focus on bringing in revenue? Incorporating AI in your enablement workflows can help you cut down on busy work, get projects done faster, and let your team (and you!) focus on making a bigger impact. We put together this guide to show you how to use AI to cut time and costs for projects, including collateral creation, development of training videos, and automating tedious processes.

Sales Management

PandaDoc

MAY 13, 2024

Want to increase sales and boost your bottom line? First, you must ensure that teams are properly equipped to meet these goals. This article will focus on the sales enablement process, what it means for your organization, and how you can benefit from the approach. Key takeaways Sales enablement equips sales and marketing teams with everything they need to succeed.

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Sales Sales Training Software Software 52

Customer Think

MAY 13, 2024

A Master Class: Unlocking The Psychology of Customer Experience Listen to the podcast: This issue is the first in an eight-part series to explore customer behavior and the psychology driving it. Each part will explore the various psychological aspects of Customer Experiences to clarify what they are and provide practical advice about using them.

Decision-making 69

Decision-making Customer Experience 69

Customer Think

MAY 13, 2024

Back in February, I mentioned that CDP Institute had published a Composable CDP Self-Assessment Tool that asks people what gaps they must fill to convert their current systems into the functional equivalent of a CDP. I recently checked how many responses we’ve received, and was disappointed that there were just fourteen.

Publishing 69

Publishing Marketing 69

PandaDoc

MAY 13, 2024

Sales and marketing are two terms that are often used interchangeably. Both business processes are crucial to generating revenue and keeping your company profitable. In this guide, we’ll cover the basics of sales vs marketing and how you can better align and use them in your business. Key takeaways Sales and marketing are separate domains that work together to grow revenue.

Marketing 52

Marketing Advertising Sales Acquisition 52

Customer Think

MAY 13, 2024

In this episode of the Sales Leadership Awakening podcast, Steven Rosen and Colleen Stanley discuss the impact of burnout on performance and productivity and offer strategies for leaders to create an environment that decreases burnout and stress. They emphasize the importance of time management, setting clear expectations, and recognizing and celebrating achievements.

Leadership 64

Leadership Sales Leadership Sales Management 64

ClearPoint Strategy

MAY 13, 2024

Maximize your investment with our essential guide on calculating the ROI of strategy execution software. Learn to quantify the value of your software!

Software 52

Software Software 52

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

Customer Think

MAY 13, 2024

Customer experience is currently undergoing a massive phase of transformation. Just a quick scan through your favorite news site will bring up stories of brands across all verticals grappling with how to transform their businesses through AI and automation — without inadvertently angering or frustrating their customers.

Customer Experience 64

Customer Experience 64

Arpedio

MAY 13, 2024

We’re pleased to announce the latest release of the ARPEDIO Account Management solution. This update comes with a range of new features and improvements aimed at enhancing your user experience. A highlight is the ability to customize your company branding directly within the export settings. With this feature, you can easily adjust brand colors, logos, fonts, and imagery to better align with your corporate identity for your PowerPoint exports.

Account Management 52

Account Management Meetings Management 52

Customer Think

MAY 13, 2024

Banking and financial services is a complex business. Service providers need to offer great products with competitive rates and all within the rules enforced by industry regulators. Compliance is not an option.

Banking 64

Banking Financial Services Business Services Customer Experience 64

DemandFarm

MAY 13, 2024

Customer retention is directly proportional to customer loyalty, reflecting how satisfied your customers are with your products and services enough to return for more. This goodwill is a crucial metric, particularly during a business’s growth phase. Understanding your customer retention and churn rates is essential, as these metrics help pinpoint loyal customers and those at risk of departing, allowing you to devise effective strategies to retain them.

Account Planning 52

Account Planning Key Account Management Client Relationships Communication 52

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Every marketer knows how important it is to prove their efforts drive sales opportunities, but that’s easier said than done. When problems like sales and marketing misalignment, lack of data, and wasted efforts persist, marketers can’t measure, prove, or increase their impact on revenue at a time when demonstrating marketing value is critical. Using analyst and expert data, this guide to marketing impact and content attribution explains: How B2B buyers use content The most common types of conten

Sales

Customer Think

MAY 13, 2024

Loyalty program designers, there’s a big difference between promising your members the world and delivering a world experience. The trick is delivering the world experience as they know it – and walking in their shoes. Nearly half of the U.S.

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