Sun.Jul 07, 2024

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Connecting Organizational Silos to Leverage Data for a Better Experience

Customer Think

I’ve written about silos and their impact on the employee experience and the customer experience countless times. Silos can be a challenge for any organization, but I always like to remind everyone: “Silos are more of a mentality than a physical thing.

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7 Trends You May Have Missed About Project Management

Customer Think

In the ever-evolving landscape of project management, staying updated with the latest trends is crucial for success. While many project managers are aware of common methodologies like Agile and Scrum, there are several emerging trends that are reshaping the field.