Tue.Sep 10, 2024

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How to Stay Motivated in a Long Sales Cycle

The Center for Sales Strategy

B2B sales can sometimes feel like a never-ending marathon, especially when those sales cycles stretch on and on. As a CRO or sales manager, your job isn't just about closing deals—it's about keeping your team's spirits high through the inevitable ups and downs and understanding what is closed lost and simply something that is taking time to move through the prospect's processes.

Sales 85
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8 Powerful Operational Excellence Tools and Techniques for Sustained Enterprise Growth

Kainexus

Achieving operational excellence means skillfully managing organizational processes and resources to deliver top-notch results. It's about continually refining internal operations to elevate customer satisfaction, cut down on waste, and boost productivity, fostering sustainable growth and competitiveness. Tools and techniques such as Lean and Six Sigma play a key role in identifying inefficiencies, minimizing waste, and elevating quality.

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5 Most Common Mistakes New Sales Managers Make (And How to Avoid Them)

Brooks Group

Are you a new sales leader? Then you know the transition from sales professional to sales manager can be tough. Overnight, you’ve gone from someone who was responsible for your own performance to running an entire sales team. There are a lot of new sales manager skills to learn. You’ve got to shift your priorities when you move into a leadership position.

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The Rise of Autonomous Testing: Can QA Testing Be Fully Automated?

Customer Think

The evolution of software development has led to faster, more efficient processes, and autonomous testing is a major milestone in this journey. As businesses strive to release high-quality software quickly, the demand for advanced testing tools and methods continues to rise.

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AI Strategies for Sales Managers: How to Cut Down on Tedious Admin Work

What if you could help your sellers stop wasting 72% of their day on non-selling activities and focus on bringing in revenue? Incorporating AI in your enablement workflows can help you cut down on busy work, get projects done faster, and let your team (and you!) focus on making a bigger impact. We put together this guide to show you how to use AI to cut time and costs for projects, including collateral creation, development of training videos, and automating tedious processes.

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Adopting AI for small businesses: Key challenges and best practices

ACT

Embracing artificial intelligence (AI) solutions is quickly becoming the norm for organizations that want to enhance operational efficiency. While enterprises have been at the forefront of AI adoption , small and mid-sized businesses (SMBs) are catching up fast. According to a recent survey , 75 percent of small businesses already use AI solutions. Also, over 90 percent of SMB owners agree that AI tools drive cost and time savings and maximise profitability.

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Three Headaches of Advertising through Onboarders (And How to Fix Them)

Customer Think

For years paid media marketers have been told the answer to their problems is using more first-party data. But when they do, and the results don’t live up to the hype, they get frustrated — understandably so. Why isn’t the promise of first party data paying off?

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GoTo Introduces GoTo Connect CX: the Most Complete and Affordable AI-Powered Multichannel Customer Experience Offering for Businesses

Customer Think

Competitive suite of customer communications tools and award-winning phone system in one integrated solution

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Mastering Sales in Latin America: Insights and Strategies with Pablo Pefaur

Sales Gravy

On this episode of The Sales Gravy Podcast, Jeb Blount Jr.had the pleasure of speaking with Pablo Pefaur, a seasoned sales professional who specializes in the Latin American market. Pablo shares some key insights on prospecting, the importance of follow-ups, and cultural nuances that every salesperson should know. Key Takeaways: - Value of Outbound Conference: The Outbound Conference 2024 is a critical event for sales professionals, focusing on productivity, prospecting, and performance. - Help

Sales 52
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[Research Round-Up] Recent Studies Reveal the State of Revenue Operations

Customer Think

(This month’s Research Round-Up discusses the major findings of two recent surveys addressing the current state of revenue operations. Revenue operations, a/k/a “RevOps,” is a management system designed to align the activities of a company’s customer-facing revenue teams to accelerate growth.

B2B 64
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Rethink Budgeting with Envisio and Priority-Based Budgeting from Tyler Technologies

Envisio

Today, we are excited to announce a new partnership with Tyler Technologies to support local governments in transforming their budgeting processes and delivering meaningful, positive change to their communities. This is the only collaboration of its kind, bringing together key tenets of the Rethinking Budgeting guidelines set by the Government Finance Officers Association (GFOA) in June— priority-based budgeting (PBB) , alignment with strategic plans, and transparency of outcomes.

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2024, The Year of the Customer

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

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10+ Digital Marketing Companies in the USA- 2024-25

Customer Think

In today’s fast-paced digital world, businesses must leverage online marketing strategies to stay competitive. Digital marketing companies play a crucial role in helping businesses enhance their online presence, engage with their target audience, and drive sales.

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Simplify Your Strategy with Stakeholder Mapping Template

DemandFarm

Dealing with multiple people and losing track of who you’ve reached out to for what can be a daunting task to remember. It’s only when you feel the pinch of it that you really look out for a solution that will simplify the whole process. Because honestly, pulling out a sheet and listing names and designations is not a viable solution especially when there are multiple projects and targets to juggle.

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How to Minimize Cart Abandonment and Recover Lost Customers

Customer Think

Did you know that a vast majority of customers end up abandoning their carts when purchasing online? It’s a critical concern for businesses that have an online presence and haunts them from time to time.

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What is Sales Account Planning, and Why is it Important?

DemandFarm

Imagine you are a sales manager at a mid-sized tech company. Your team has a diverse client portfolio—from small startups to large enterprises. One of your top clients, a major retail chain, has hinted at expanding their contract. However, your team doesn’t have a clear strategy for approaching this opportunity. Without a structured plan, the chances of securing the expanded contract are uncertain.

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How to Prove Marketing Value: Demonstrate Content ROI and Contribution to Sales

Every marketer knows how important it is to prove their efforts drive sales opportunities, but that’s easier said than done. When problems like sales and marketing misalignment, lack of data, and wasted efforts persist, marketers can’t measure, prove, or increase their impact on revenue at a time when demonstrating marketing value is critical. Using analyst and expert data, this guide to marketing impact and content attribution explains: How B2B buyers use content The most common types of conten

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Real-Life Lessons from 350 Revenue Executives

Customer Think

Over the last five years, we’ve sat down with more than 350 sales and marketing leaders on our podcast, The B2B Revenue Executive Experience. During this time, the sales landscape has transformed dramatically—from the surge of remote selling to the widespread adoption of AI and the ever-evolving shifts in buyer behavior. The most fascinating takeaway?

B2B 64
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Enhance City Governance: Efficient Management of Strategic Plans

ClearPoint Strategy

Discover how city governments can streamline strategy management with automation, data-driven insights, and public dashboards to improve efficiency and transparency.

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Why You Need a Subscription Mindset for B2B Content

Customer Think

I recently worked on a monetization strategy content project in relation to SaaS companies. The research involved taking a hard look at how subscriptions and behavior relate to growing product revenue during economic uncertainty. I found myself pondering how pricing — and types of pricing — encourage or incentivize spending with customers.

B2B 64
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Alorica and LoanPro to Revolutionize the Customer Experience in Servicing for Financial Organizations and Portfolio Buyers

Customer Think

End-to-end platform to launch, manage, and service lending, leasing, and credit accounts with increased operational efficiency

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Three Tactics to Reduce Coordination Tax in CX with AI

Customer Think

Hybrid work models offer employees greater flexibility and autonomy, but they also run the risk of introducing significant challenges. Coordinating projects across time zones using a variety of communication and project management tools leads to delays and inefficiencies.

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This is Why You Can’t Walk in the Customer’s Shoes, So Stop Trying.

Customer Think

Listen to the podcast: We often talk about empathy regarding Customer Experience Management. But have we challenged what empathy is, how it relates to emotional intelligence, and how we can make both concepts work even better for us?

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Fan Experience: CX Lessons for Hosting Major Events

Customer Think

With the World Cup coming to New Jersey and the greater New York area in 2026, the time is now to create positive fan experience moments. The 2026 Soccer World Cup final promises historic attendance.

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If you’re not going to coach your salespeople, don’t bother training them

Customer Think

This article was first published in the September 2024 issue of Top Sales Magazine … Numerous studies have shown that without reinforcement, most formally-delivered training content is forgotten or abandoned with a few short weeks.

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1st, 2nd, and 3rd Party Intent Data: Which Is Right for You?

How do 1st, 2nd, and 3rd party intent data compare? 1st, 2nd, and 3rd party data each have specific advantages and disadvantages. It comes down to four factors: accuracy, cost, control and quantity. This infographic explains the pros and cons of each and helps you understand which one is best for meeting your business objectives. Intent data can be a great way to fill your pipeline and close more deals.