The Center for Sales Strategy
MAY 28, 2024
Salespeople, even great salespeople, sometimes have trouble closing the deal. Getting to yes is often the hardest part of the sales process. How hard? As many as 57% of salespeople reported difficulty converting prospects into customers. If your team is having trouble with conversions, the first thing to do is figure out why.
Hubspot Sales
MAY 28, 2024
With nearly 90 million active buyers , Etsy is one of the biggest ecommerce marketplaces for vintage and handmade products. Etsy used to be my go-to source for unique crafts and gifts from independent small businesses and mom-and-pop shops. Over the years, I’ve even dabbled in selling jewelry and vintage on Etsy, so I’ve seen how the marketplace works from both sides.
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Help Scout
MAY 28, 2024
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Kainexus
MAY 28, 2024
The digital business model transformation is a profound shift in how businesses operate, driven by integrating digital technologies across all aspects of an organization. This process fundamentally changes traditional business models of how companies deliver value to their customers, engage with stakeholders, and conduct internal operations. The transformation includes various technological advancements, such as cloud computing, artificial intelligence, big data analytics, the Internet of Things
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What if you could help your sellers stop wasting 72% of their day on non-selling activities and focus on bringing in revenue? Incorporating AI in your enablement workflows can help you cut down on busy work, get projects done faster, and let your team (and you!) focus on making a bigger impact. We put together this guide to show you how to use AI to cut time and costs for projects, including collateral creation, development of training videos, and automating tedious processes.
Customer Think
MAY 28, 2024
In today’s globalized and digital-first marketplace, customer expectations have soared to unprecedented heights. Retailers are no longer competing merely on price and product quality but increasingly on the quality and responsiveness of their customer care.
Help Scout
MAY 28, 2024
Unlock the power of AIaaS to transform your business with affordable, scalable AI solutions. Learn how to streamline operations and boost customer service.
Strategic Accounts Today brings together the best content for strategic account managers from the widest variety of industry thought leaders.
CSSP
MAY 28, 2024
Can operational issues change your strategy? It’s not unusual, in strategic planning, to hear a team member say an issue is “just an operational issue”. In many cases, this may be correct – lots of operational issues don’t belong in your strategy discussions. In other cases, how your operation works can be central to the success – or failure – of your strategy.
Customer Think
MAY 28, 2024
In this episode of the Sales Leadership Awakening Podcast, Rob Ulsh, VP of Dealer and International Sales for Great Dane, discusses the use of AI in sales leadership. He shares his awakening moment as a leader during the COVID-19 pandemic and how he embraced AI to adapt to the changing landscape.
PandaDoc
MAY 28, 2024
A recent report found that only 49% of Americans trust businesses today. Modern consumers spend more time doing their own research and less time listening to sales pitches. Consultative selling offers a less pushy, customer-centric approach to the buyer’s journey. Read this guide to learn the ins and outs of consultative sales. Key takeaways Consultative sales is customer-centric and focuses on building relationships.
Customer Think
MAY 28, 2024
Last-touch attribution gives credit where the final customer interaction happens, be it through a paid ad, social media post or even a traditional billboard. Last-touch attribution assigns full weight to that single touchpoint, regardless of whether it was a click or simply an impression.
2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.
Customer Think
MAY 28, 2024
Did you know that 80% of customers prefer businesses that offer them personalized experiences? Offering a seamless customer experience is the key to winning their hearts and ensuring lasting relationships with them. The competition is severe in the e-commerce industry.
Customer Think
MAY 28, 2024
Listen to the podcast: Quality assurance is always essential in Customer Experience Management. Today’s newsletter explores how AI can realistically help in this area. The concept came to us as part of our None of Use is Clever as All of Us feature.
Customer Think
MAY 28, 2024
A tidal wave of dissatisfied consumers is threatening to sink companies that have lost touch with their customers. Meanwhile, firms that employ innovative technology to upgrade the customer experience could find themselves propelled to growth by a strong current of new customers.
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