Strategic Account Management Association

SEPTEMBER 27, 2024

SAMA's Customer Advisory Board serves as a direct line of communication between SAMA and some of the most experienced and insightful leaders in the SAM community, providing us with critical feedback that shapes both our strategy and the broader SAM ecosystem. The post How SAMA’s Customer Advisory Board Influences Best Practices in SAM appeared first on Strategic Account Management Association.

Account Management 520

Account Management Communication Management Customer Knowledge 520

Flevy

SEPTEMBER 27, 2024

Global expansion is tough. Even the most seasoned executives can find themselves daunted by the complexities of entering new markets. The CAGE Distance Framework —crafted by strategy expert Pankaj Ghemawat—was designed to address this challenge. It’s not just about market entry, it’s a comprehensive tool that evaluates the “distance” between your home country and target markets across four critical dimensions: Cultural, Administrative, Geographic, and Economic.

Supply Chain 98

Supply Chain Logistics e-Learning Manufacturing 98

Groove HQ

SEPTEMBER 27, 2024

Is your team struggling to prioritize support tickets efficiently? When you’re relying on a traditional email platform, it’s easy for urgent messages to get buried under less important requests. This leads to delayed responses, frustrated customers, and missed opportunities to resolve crucial issues promptly. Thankfully, there’s a way to regain control of your support inbox and […] The post How To Prioritize Support Tickets: A Guide for SMBs appeared first on Groove Blog.

Prioritization 59

Prioritization 59

CMOE

SEPTEMBER 27, 2024

One of the most challenging aspects of difficult conversations can be finding the right time to have them. To select the best time to have a courageous conversation, there are three key factors to consider: Your mindset Their ability to receive the conversation The timing of the interaction When all three are favorable, you are more likely to have a positive outcome.

Facilitation 52

Facilitation Leadership Communication Meetings 52

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Sales Management

LinkedFusion

SEPTEMBER 27, 2024

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Cybersecurity 52

Cybersecurity Retail CRM Software 52

CMOE

SEPTEMBER 27, 2024

Should You Standardize Your Supervisor Development Plan? As your business evolves and expands, cultivating strong leadership becomes essential for sustainable growth. This may involve promoting high-performing team members to supervisory roles or investing in the professional development of existing supervisors. A vital step in this process is developing a robust supervisor development plan that nurtures leadership potential.

Interpersonal Skills 52

Interpersonal Skills Leadership Decision-making Communication 52