Wed.Nov 13, 2024

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The State of Sales Training and Continuous Learning: Key Findings From New Research

RAIN Group

Effective sales training is widely acknowledged as a critical success factor for sales organizations. But how many companies are truly excelling in this area? And what distinguishes those with highly effective sales training and development from the rest? The answers may surprise you.

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SaaS Customer Support Training: How To Get It Right the First Time

Groove HQ

It can be hard to get support staff educated on your product in an accessible way. At the same time, it’s absolutely crucial. Your team needs to be armed with intimate product knowledge to guide customers through the various use cases for your product. Otherwise, you risk high churn rate and low adoption rate. To […] The post SaaS Customer Support Training: How To Get It Right the First Time appeared first on Groove Blog.

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Strategic Planning Across Industries: Lessons from Nonprofits and Tech

AchieveIt

In the latest episode of The Strategy Gap podcast, hosts Jonathan Morgan and Joe Krause sit down with Tino Mantella, an accomplished leader with a unique perspective on bridging the often challenging divide between strategy creation and strategy execution. Mantellas extensive experience across nonprofits, government, technology, and more gives him a wealth of knowledge on strategic planning, community engagement, and leadership development.

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What is pricing analytics? How data-driven pricing boosts profitability

PandaDoc

Understanding how pricing impacts profitability is crucial for businesses. Pricing analytics uses data to provide insights into customer behavior, market trends, and competitor strategies — ultimately helping businesses set prices that maximize revenue and meet customer expectations. This guide will explore what pricing analytics is, its benefits, and how businesses can use it to gain a competitive edge, boost customer satisfaction, and drive profitability.

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AI Strategies for Sales Managers: How to Cut Down on Tedious Admin Work

What if you could help your sellers stop wasting 72% of their day on non-selling activities and focus on bringing in revenue? Incorporating AI in your enablement workflows can help you cut down on busy work, get projects done faster, and let your team (and you!) focus on making a bigger impact. We put together this guide to show you how to use AI to cut time and costs for projects, including collateral creation, development of training videos, and automating tedious processes.