Customer Think

JUNE 20, 2024

OpenAI´s launch of GPT-4o marks a significant leap forward in LLMs (large language models) in regard to combining the capabilities of text, audio, and visual data processing. This comprehensive AI model promises to transform customer service.

115

115

Flevy

JUNE 20, 2024

The Consulting industry is pivotal in guiding organizations through the complexities of modern business landscapes. This sector spans diverse services, including strategy consulting, operations improvement, technology implementation, and human capital management. Consulting firms, ranging from global giants like McKinsey, BCG, Bain, Accenture, Deloitte, and PwC to specialized boutiques, offer expertise that helps organizations enhance efficiency, drive growth, and navigate regulatory challenges.

Management 52

Management Digital Transformation Artificial Intelligence Innovation 52

Customer Think

JUNE 20, 2024

Source: BenBella Books Successful marketing is the result of many distinct, but interdependent, decisions and actions. Marketers must understand the structure of markets and recognize that most are composed of multiple segments that differ in important ways.

Marketing 58

Marketing Decision-making Digitalization 58

Help Scout

JUNE 20, 2024

Discover the top 11 help desk ticketing systems for 2024. Find the perfect solution to streamline your workflow, enhance collaboration, and boost customer satisfaction.

45

45

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

Customer Think

JUNE 20, 2024

Take a guess at filling in the blank here: _ is to AI Agents as Data is to AI Models The answer, as you likely surmised from my headline, is APIs.

Digitalization 40

Digitalization Marketing 40

The Center for Sales Strategy

JUNE 20, 2024

In the world of sales, you are either a top performer or you're not! Yes, there are new salespeople and journeyman sellers, but the reality is that even these sales reps are going to be top performers or not. Top performers are driven, competitive, hard-working, positive, persuasive, and problem-solvers! They make the most of every day, every meeting, and every opportunity.

Meetings 121

Meetings Sales 121