Sat.Jun 15, 2024

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Customer Data in the Lakehouse Era: The Benefits of Open Sharing

Customer Think

For tech leaders whose job is to manage customer data infrastructure, I have good news: lakehouse architecture will make things so much easier. I know from talking with brands that putting customer data to work has often meant inefficiencies in cost and effort.

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Electric Vehicle (EV) Ecosystem Value Chain: Deep Dive

Flevy

The Electric Vehicle (EV) ecosystem is revolutionizing the automotive industry, blending sustainability with cutting-edge technology. This sector encompasses the entire lifecycle of EVs, from research and development (R&D) and battery production to manufacturing, charging infrastructure, and customer support. According to McKinsey, the global EV market is projected to grow by 30% annually, driven by governmental policies, technological advancements, and increasing consumer demand for eco-fri

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5 Best Practices for Collecting Customer Feedback

Customer Think

Customer feedback paves the way for you to ensure continuous improvement and establish lasting relationships with your customers. It enables you to consistently refine the solutions you offer and stand out from other players in your respective industry.

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Building Resilient Sales Teams To Drive Resilient Revenues

Customer Think

In this episode of the Sales Leadership Awakening podcast, Steven Rosen and Colleen Stanley discuss the importance of emotional intelligence, particularly in building resilience within sales teams. They examine how resilience can be developed, focusing on emotional triggers, regulation, and the critical role of optimism in improving sales performance.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Zoholics 24 – exciting news from the Zohoverse

Customer Think

Zoho’s annual main customer event Zoholics took place in Austin, TX last week. The company presented updates to products and strategy and gave partners the opportunity to present themselves on a big show floor.