Thu.Jan 18, 2024

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How to Align Multiple Functions Around Your Sales Negotiation Strategy

Force Management

Many companies mistake sales negotiation as a function conducted exclusively by sellers. We consider negotiation a team effort. In a complex B2B sales environment, it is rare for an individual seller to negotiate an entire deal on his/her own without the support, guidance and active participation from the rest of the organization. There are multiple functions and teams involved in negotiation alongside the sales team.

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PHAB Accreditation: What it is and Why it Matters

ClearPoint Strategy

Discover the essentials of PHAB Accreditation in our guide: Uncover what it is, why you should care, and why it matters for public health performance.

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Zendesk Agents of Change program: Empowering communities with CX agent training

Zendesk

The Zendesk Agents of Change program partners with nonprofit organizations that offer workforce development training and upskilling services to historically marginalized or underrepresented adult communities. Agents of Change was launched in 2021 by the Zendesk Tech for Good team. The program provides grant funding, free Zendesk software, and free certification exams to nonprofit organizations so they can provide skills-based learning to students from underserved communities.

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The 5 best eSignature apps for your business

Nutshell

Back in the days when documents existed only in physical, printed copies, people would always sign those documents using pens. But today, so many documents are purely digital. As a result, it’s common for people to use electronic signatures (eSignatures) to sign documents. Doing this, though, requires specialized apps to ensure security and authenticity.

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AI Strategies for Sales Managers: How to Cut Down on Tedious Admin Work

What if you could help your sellers stop wasting 72% of their day on non-selling activities and focus on bringing in revenue? Incorporating AI in your enablement workflows can help you cut down on busy work, get projects done faster, and let your team (and you!) focus on making a bigger impact. We put together this guide to show you how to use AI to cut time and costs for projects, including collateral creation, development of training videos, and automating tedious processes.

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The CEO’s Guide to Successful Turnarounds

SBI Growth

When organizational growth stagnates and prospects decline, company boards might bring in new talent to revamp the company’s trajectory. For the new CEO brought in to turn things around, it might seem a daunting task: conflicting opinions, time pressures, and a lack of background info are all challenges the new CEO must overcome. The first step in going forward?

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DMAIC: Framework and Approach to Continuous Improvement | KaiNexus

Kainexus

Continuous improvement is a systematic and ongoing process to enhance the efficiency, effectiveness, and overall performance of an organization, product, or process. Rooted in the philosophy of incremental progress, continuous improvement involves identifying and implementing small, ongoing changes to achieve greater productivity, quality, and customer satisfaction over time.

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Aligning Mission With Your Product - With Lisa Curtis CEO Of Kuli Kuli Foods

Strategic Planning and Management Insights

Lisa Curtis talks about her entrepreneurial journey with Kuli Kuli Foods, aligning mission and product to revolutionize the superfood industry. Tune in now!

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8 predictions for 2024 as marketing seeks a new normal

NG Data

In 2024, ad spending is trending back towards normalcy, but more digital than ever. Marketers face societal divisions and unanswered questions regarding technology. They may focus on emotional appeals around shared humanity to hit the consumer sweet spot. Source The post 8 predictions for 2024 as marketing seeks a new normal appeared first on NGDATA.

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Reviewing Your Expiring Bids and Quotes to Follow Up and Close More Effectively

Sales Management Plus -- SMP

One of the most important advantages to running your sales process with SMP is the ability to leverage personalized sales insights using your own data. This empowers sales teams to make informed decisions and drive better results. A great way to improve your close rates is by reviewing your expiring bids and quotes. Reviewing your expiring bids and quotes — highlighting quotes that are nearing their expiration dates – is as easy as making a few clicks on your Quote Review screen.

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What Financial Marketers See as Priorities and Challenges for 2024

NG Data

Advanced technology enables personalized financial marketing experiences. A report found that investing in technology and human capabilities to gain customer insights and create personalized solutions increases success. Collaboration with third-party solution providers can also help. Source The post What Financial Marketers See as Priorities and Challenges for 2024 appeared first on NGDATA.

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2024, The Year of the Customer

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

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What is AI transparency? A comprehensive guide

Zendesk

What is AI transparency? AI transparency means understanding how artificial intelligence systems make decisions, why they produce specific results, and what data they’re using. Simply put, AI transparency is like providing a window into the inner workings of AI, helping people understand and trust how these systems work. We use artificial intelligence (AI) more than we think—some of us speak with Siri or Alexa every day.

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America’s Credit Unions Reveal 2024 Priorities

NG Data

America's Credit Unions sent a letter to US lawmakers and regulators outlining 12 policy priorities for 2024, including preserving the credit union tax status, holding regulators accountable, and expanding access to credit unions. The letter was signed by America's Credit Unions President/CEO Jim Nussle and sent to various regulatory bodies. Source The post America’s Credit Unions Reveal 2024 Priorities appeared first on NGDATA.

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Customer data privacy: A CX guide for 2024

Zendesk

What is consumer data privacy? Consumer data privacy, also known as customer data privacy, is the practice of protecting sensitive customer data your business receives. This may include contact information, usernames and passwords, and payment information. Customer data without privacy protection is like money stashed in a cardboard box. Sure, someone might not find it immediately, but if they do, nothing is preventing them from stealing it.

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A roadmap for bank leaders to build community trust

NG Data

Building and maintaining trust between banks and their communities is important. Banks should listen to their communities, grow partnerships with trusted stakeholders, and provide relevant financial solutions tailored to their customers' needs. Source The post A roadmap for bank leaders to build community trust appeared first on NGDATA.

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How to Prove Marketing Value: Demonstrate Content ROI and Contribution to Sales

Every marketer knows how important it is to prove their efforts drive sales opportunities, but that’s easier said than done. When problems like sales and marketing misalignment, lack of data, and wasted efforts persist, marketers can’t measure, prove, or increase their impact on revenue at a time when demonstrating marketing value is critical. Using analyst and expert data, this guide to marketing impact and content attribution explains: How B2B buyers use content The most common types of conten

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Performance Management in Healthcare: 9 Strategies for Success

ClearPoint Strategy

Explore successful performance management strategies in the healthcare industry to enhance efficiency and achieve organizational goals effectively.

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It’s Not Just You: Speed of Change is Accelerating

Farland Group

I read an interesting piece in the Fortune CEO Daily newsletter on whether the pace of change is truly increasing. Fortune highlighted findings from Accenture’s Pulse of Change: 2024 Index , which identifies and ranks six factors of change affecting businesses—Technology, Talent, Economic, Geopolitical, Climate, and Consumer & Social. Do you think things are moving faster?