The Center for Sales Strategy

JULY 10, 2024

Have you ever interviewed or hired someone who couldn’t stop raving about their previous company? Maybe circumstances forced them to leave, or the company was acquired, but they see their previous team as the best. Now think about your team. Do your Account Executives rave about the culture on the team to anyone who will listen? Do they tell their friends that they should apply for open positions because your company is the best one to work for?

Sales 96

Sales 96

Hubspot Sales

JULY 10, 2024

As someone who makes a lot of in-person and online transactions, I’m amazed at how much payment processing has evolved. If I’m scrolling Instagram and see a skincare product I’m interested in, I can go to the brand’s shop and make a purchase without even leaving the app. Not to mention how much tap-to-pay transactions have sped up my coffee runs. No matter what kind of purchase I’m making or whether it’s being made online or off, I know that the payment process is taken care of.

Banking 95

Banking eCommerce Retail Facilitation 95

Nutshell

JULY 10, 2024

Making mistakes is part of life—and business. Chances are you’ll need to send an apology email to a customer at some point in your career. Knowing how to do it effectively could be the difference between an unsatisfied customer and one with renewed trust in your brand. Although every apology will depend on the situation at hand, there are certain general rules to follow when learning how to apologize professionally and effectively via email.

Customer Experience 71

Customer Experience CRM Communication Sales 71

FinListics Solutions

JULY 10, 2024

Too many B2B buyers today make significant purchases without consulting their sales representatives, leading to regrettable decisions.

Decision-making 73

Decision-making B2B Sales 73

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

Flevy

JULY 10, 2024

Boosting employee motivation and engagement levels is a constant struggle for executives. Technical and analytical competence has long dominated management focus, but scholars and executives now acknowledge the significant impact of emotions and opinions on corporate behavior. However, connecting emotions to performance goals still remains a challenge for most organizations.

Energy and Utilities 52

Energy and Utilities Innovation Digital Transformation Organization 52

Kainexus

JULY 10, 2024

Dr. W. Edwards Deming is considered by many to be the father of modern quality improvement. Among other important insights into how businesses could become more efficient, reduce costs, and increase customer value, he popularized the PDSA quality improvement method. It is a four-step cycle used to achieve continuous improvement, consistent results, and resource maximization in processes and products.

Customer Value 52

Customer Value Management 52

Flevy

JULY 10, 2024

Managing the customer journey is challenging, even more so due to the growth of technology, changes in marketing, and varying customer preferences. To address these challenges, using the REAN Model can help you in developing a strategic digital marketing. Pioneered by Xavier Blanc and his team at Storm ID, the REAN Model breaks down marketing efforts into 4 key components: The REAN Model Components Reach – Attract potential customers using strategies like SEO, content marketing, social med

Media 52

Media Digitalization Advertising Digital Transformation 52