Wed.Aug 21, 2024

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What is the Bridge for the People You Manage?

The Center for Sales Strategy

As managers, we often focus on hitting targets, achieving KPIs, and driving business results. But how often do we pause to consider what drives the individuals on our team? What personal milestones are they striving for? What "bridge" do they need to cross to feel successful in their lives?

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End the Waiting Game: Accelerate Sales by Leading with Customer Value

FinListics Solutions

Waiting for B2B deals to close is a waste of time. By not highlighting your solution’s value from the start, you slow down the sale and risk the deal.

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Titans of CX: How Samsung and Apple Compete and Collaborate?

Customer Think

Designed on DALL-E or MidJourney; all rights reserved to ECXOorg. Article originally posted on Eglobalis: [link] Introduction In the dynamic and highly competitive world of consumer electronics, two giants consistently stand out: Samsung and Apple. Both brands have set benchmarks in innovation, design, and customer experience (CX), often drawing comparisons.

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How to Manage Your Negotiators: Critical Do's and Don'ts

Vantage Partners

Managing negotiators is not about how much authority you give your team to close the deal. It’s about how well you prepare them to succeed on their own.

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AI Strategies for Sales Managers: How to Cut Down on Tedious Admin Work

What if you could help your sellers stop wasting 72% of their day on non-selling activities and focus on bringing in revenue? Incorporating AI in your enablement workflows can help you cut down on busy work, get projects done faster, and let your team (and you!) focus on making a bigger impact. We put together this guide to show you how to use AI to cut time and costs for projects, including collateral creation, development of training videos, and automating tedious processes.

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Top Content Marketing Tactics to Elevate Your Brand in 2024

Customer Think

The evolution of content marketing has been nothing short of remarkable. What was once considered a mere buzzword has now become a critical component of effective digital campaigns. In the year 2024, the landscape has shifted significantly.

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How To Choose the Best Customer Service Email Ticketing System for Your Small Business

Groove HQ

A robust platform that can actively funnel email, calls, and social media into a unified inbox is a necessity. Why? Because it’s the backbone of quality customer service. Without clear organization and a centralized dashboard, it’s easy for high-priority concerns to get left on the backburner. Follow-ups are lost in the shuffle. No one is quite […] The post How To Choose the Best Customer Service Email Ticketing System for Your Small Business appeared first on Groove Blog.

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Why B2B Buyers Are Looking to Leverage More E-Commerce Offerings in 2024: Best Practices to Help Your Brand Prepare

Customer Think

Business-to-business (B2B) buyers consist of real people with specific expectations for your sales funnel. Like their business-to-consumer (B2C) counterparts, these buyers are increasingly looking to leverage e-commerce offerings to navigate your sales funnel.

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How To Keep Customers Coming Back (6 Ways To Cut Churn)

Groove HQ

Think about the last frustrating, hair-pulling experience you had when dealing with customer support. Maybe you needed to return a product, or troubleshoot a technical issue. While it may have been an isolated incident, chances are you came away feeling pretty negative about the business in question. It’s even possible you debated changing providers, or […] The post How To Keep Customers Coming Back (6 Ways To Cut Churn) appeared first on Groove Blog.

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Customer Service in the Insurance Industry: 10 Keys to Success

Customer Think

In the insurance industry, customer service is especially important. If you break trust with your customers, or if they feel confused about their insurance policies, you could easily lose your customers to top rivals in your field. So what does it take to properly educate, inform, and support your insurance customers?

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Adapting Higher Education: Insights from George Fox University’s Strategy Officer

AchieveIt

Today, higher education is changing faster than ever. Our recent conversation with Shawn Daley , the Chief Strategy and Business Development Officer at George Fox University, illuminated key themes around navigating these changes and the importance of remaining engaged with broader trends in the educational sector. It’s vastly important to stay engaged with the larger trends in education.

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2024, The Year of the Customer

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

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[Research Round-Up] Salesforce Survey Examines the State of Marketing

Customer Think

Source: Salesforce (This month’s Research Round-Up focuses exclusively on the latest edition of the State of Marketing survey by Salesforce. The new Salesforce survey is a large global survey of B2B and B2C marketers, so it provides a broad perspective on the priorities, challenges, and attitudes of the marketing community.

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Protected: test blog request demo

DemandFarm

here you will get to know the whole concept of spin-selling methodology, what it is and the stages of spin-selling, types and how it works

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How to Befriend Your Clients: Three Workflows for Lasting Relationships

Customer Think

In software development, where technology shifts fast and project demands vary, one thing often stands out as crucial: the strength of the client relationship. Strong client connections aren’t just nice—they’re essential. When developers and clients collaborate well and trust each other, it leads to smoother workflows, clearer communication, and better results.

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How to Land More MOPs Budget by Leaning Into Marketing Fundamentals

Customer Think

When a company faces hard times or even uncertain times like a Pandemic or potential recession and the CEO and/or CFO begin to scrutinize cashflow, what’s the first place they often cut? Answer: Marketing budgets.

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How to Prove Marketing Value: Demonstrate Content ROI and Contribution to Sales

Every marketer knows how important it is to prove their efforts drive sales opportunities, but that’s easier said than done. When problems like sales and marketing misalignment, lack of data, and wasted efforts persist, marketers can’t measure, prove, or increase their impact on revenue at a time when demonstrating marketing value is critical. Using analyst and expert data, this guide to marketing impact and content attribution explains: How B2B buyers use content The most common types of conten

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Handling Conflict, Building Culture and Growing Sales

Customer Think

In this episode of the Sales Leadership Awakening podcast, Katrina Heim, Regional Vice President of Sales at Tableau, delves into the importance of having tough conversations with team members, the power of collaboration and culture in driving success, and leveraging AI technology to enhance sales leadership.