Thu.Jun 27, 2024

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Strategic Management Done Right: Set up a Strategic Management Office (SMO)

Flevy

Most organizations struggle with Strategy execution. In fact, numerous studies from top consulting firms (including McKinsey, Bain, BCG) and Harvard Business Review have shown approximately 70% of strategies fail due to poor execution. Furthermore, organizations only realize about 60% of their strategies’ value. Having a Strategic Management Office –i.e.

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HSL: An Intuitive Way to Represent Color in CSS

Help Scout

When writing CSS, the most common formats we use for expressing a color are either a hex code or an RGB value. But are they the best way? Learn to see color as an artist with HSL.

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Should I Use an SMB-Specific CRM?

Nutshell

Good customer relationship management (CRM) software is the not-so-secret weapon of every business that makes consistent sales. A CRM can help you to: manage your leads and customers in one place, encourage collaboration between customer-facing teams, and create a repeatable process for leading your prospect through the buyer’s journey successfully.

CRM 71
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How to Ease Buying Friction and Capture More Commercial Wins

SBI Growth

For commercial leaders looking to make 2024 their benchmark year, winning over buyers seems increasingly difficult. They’re not alone in thinking so: most CEOs we spoke to agree that external buyer factors are the biggest challenges to commercial productivity. They cite unpredictable changes that occur in the buying process, threatening to reset all buying progress.

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AI Strategies for Sales Managers: How to Cut Down on Tedious Admin Work

What if you could help your sellers stop wasting 72% of their day on non-selling activities and focus on bringing in revenue? Incorporating AI in your enablement workflows can help you cut down on busy work, get projects done faster, and let your team (and you!) focus on making a bigger impact. We put together this guide to show you how to use AI to cut time and costs for projects, including collateral creation, development of training videos, and automating tedious processes.

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Should I Use a SaaS-Specific CRM?

Nutshell

Customer relationship management (CRM) software is an essential tool for streamlining your sales process and closing more deals with less hassle and guesswork. As a SaaS business owner, you understand the importance of good CRM software, and you’re probably already shopping around for a CRM for your business. But the question on your mind might be: “Should I use a SaaS-specific CRM or a general-purpose one?

CRM 71
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How SaaS Firms Leverage MEDDICC Through Growth Stages

Force Management

With funding comes responsibility. In the SaaS world, you don't have time to wait. The global SaaS market is growing more rapidly than even optimists projected (18%), and we’re right at the center of it. Over half of the SaaS firms in the world are located in the US.

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How To Transform Customer Feedback Into Marketing Strategies

Customer Think

Understanding your customers’ needs and expectations is crucial in creating marketing strategies that resonate and drive brand growth. In fact, 73% of consumers globally anticipate that companies will understand their unique demands. This is where the role of customer feedback comes in.

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7 Reasons to Cut Tech Bloat

Planview

The recent proliferation of digital enterprise tools has allowed organizations to simplify and automate processes, reduce development time, and leverage new efficiencies. Overall, this has been a boon to organizations. But as companies have adopted more standalone tools for nearly every business activity imaginable, their ecosystems have become tangled with apps and software.

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How AI Automation can Supercharge Your Business Efficiency

Customer Think

Artificial intelligence (AI) is a tool that helps businesses run more efficiently. Automation with the strength of AI is changing how businesses work. According to GlobeNewsWire, the global AI market will reach $407 billion by 2027 and add over $15.7 trillion to the world economy by 2030.

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Have more small businesses truly turned their backs on loans?

NG Data

Following the pandemic, more small businesses are reporting no need for credit, increasing from over 50% to more than 60%. This trend is similar to post-Great Recession patterns but also reflects the surge in new business formations due to remote work. Currently, ample cash reserves from government support and high borrowing costs reduce the demand for loans.

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2024, The Year of the Customer

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

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How to Deliver the In-Store Shopping Experience Customers Want

Customer Think

More than 40% of Americans say shopping at physical stores is less enjoyable than before COVID-19. That’s according to a survey we recently completed, and it’s a problem for retailers, which are already losing customers to online stores.

Retail 59
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5 Ways to Market Loans

NG Data

Effective loan marketing involves personalized strategies, leveraging digital channels, and providing educational content. Credit unions should use member testimonials to build trust and engage with the community through events and sponsorships to enhance visibility and credibility. These approaches collectively help resonate with members and drive loan growth.

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On the Front Foot: How to Drive Customer-Led Innovation

Customer Think

It’s never been more important to keenly listen to the customer. At a time of tremendous economic uncertainty and business volatility, executives across all industries are facing pressure to drive profitable growth. There is demand for growth, but meanwhile, budgets, systems, and tools are under scrutiny to reduce costs.

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Digital Lending Statistics – The Automated Solution Changing Finance

NG Data

Digital lending is growing rapidly, with the market valued at $11.6 billion in 2023. Banks contribute 33% of this revenue, and small business loans make up 45% of P2P lending. The US holds 40% of market revenue, while APAC is the fastest-growing region. Trust in fintech is increasing among younger adults, and digital lending is expected to become the second-largest fintech segment by 2030.

Finance 52
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How to Prove Marketing Value: Demonstrate Content ROI and Contribution to Sales

Every marketer knows how important it is to prove their efforts drive sales opportunities, but that’s easier said than done. When problems like sales and marketing misalignment, lack of data, and wasted efforts persist, marketers can’t measure, prove, or increase their impact on revenue at a time when demonstrating marketing value is critical. Using analyst and expert data, this guide to marketing impact and content attribution explains: How B2B buyers use content The most common types of conten

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Don’t Drop the Ball: Why Customer Service Matters in Logistics

Customer Think

In the logistics industry, customer service plays a pivotal role in ensuring smooth operations and fostering long-term relationships with clients. Effective customer service in logistics not only enhances customer satisfaction but also contributes significantly to the efficiency and reliability of supply chain processes.

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Citizens Appeals To Financial ‘Two Cents’ In Latest Ad Campaign

NG Data

Citizens Bank's "Ready to Make Sense of Your Money" campaign aims to offer financial clarity with three TV spots targeting Gen X and Millennials. Developed with Ogilvy, the campaign highlights Citizens as a trusted advisor amidst the wealth transfer from baby boomers. It includes digital, social, and radio ads, focusing on connected TV for high-net-worth individuals, and uses performance metrics to measure success.

Banking 52
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Conga Launches New Contract Lifecycle Management Offerings on its Conga Platform

Customer Think

Market-leading solutions enhanced with AI allow ease of integration with the CRM and ERP systems of customers' choice

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How to Hire Great Salespeople (and Keep Them)

Brooks Group

As a sales leader, there’s a lot riding on your hiring decisions. You know good hiring practices do far more than simply evaluate an applicant’s selling skills —they give you the insight to hire great salespeople. No doubt you’ve learned the hard way that, when you lose a sales professional, it can cost you as much as 150% of their annual salary and benefits, plus lost sales and missed opportunities.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Semiconductor Industry Value Chain: Deep Dive

Flevy

The Semiconductor industry is a cornerstone of modern technology, driving advancements in various sectors such as consumer electronics, automotive, telecommunications, and industrial applications. Semiconductors are the fundamental building blocks of electronic devices, enabling the functionality of everything from smartphones and laptops to advanced medical equipment and autonomous vehicles.

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Guide to Strategic Account Planning

Revegy

Strategic account planning is essential for maximizing revenue from your largest accounts. By understanding and addressing each customer’s unique needs and opportunities, sales teams can drive growth and retention. This guide consolidates expert insights and best practices to help you optimize your strategic account planning. What is Strategic Account Planning?

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First Principles Based Leadership – Improving our Contextual Awareness

Customer Think

Premise In this series of posts about First Principles Based Leadership, we have already covered the importance of and how to improve our self awareness, social awareness and cultural awareness. In this post, we will explore the importance of context and contextual awareness and how can we become more aware of the contexts that we operate in.

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As Mobile Surges, What’s the Role of Web Banking?

NG Data

Mobile banking has become the primary banking channel for the majority of consumers, with 58% using mobile apps most of the time, and even higher rates among Millennials and Gen Z. Web banking, in contrast, is seeing a decline in usage, with only 18% of consumers accessing it frequently. Ease of use and user experience are crucial, with consumers favoring mobile apps for their convenience and simplicity.

Banking 40
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1st, 2nd, and 3rd Party Intent Data: Which Is Right for You?

How do 1st, 2nd, and 3rd party intent data compare? 1st, 2nd, and 3rd party data each have specific advantages and disadvantages. It comes down to four factors: accuracy, cost, control and quantity. This infographic explains the pros and cons of each and helps you understand which one is best for meeting your business objectives. Intent data can be a great way to fill your pipeline and close more deals.

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How to Increase Post Visibility on LinkedIn?

LinkedFusion

Once started as a simple way to connect people, find jobs, and hunt business opportunities back in 2003, LinkedIn has become more than that. LinkedIn is now the most famous business and employment-focused social media platform. Companies and people use paid ads and sponsored posts to boost their LinkedIn views, which is important sometimes to get more reach.

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How to Fix Holes in Your Digital Marketing and Do SEO the Right Way

NG Data

Digital marketing is essential for financial advisors to stay relevant. Common mistakes include lacking strategy, niche focus, and follow-up automation. Effective SEO requires a complete Google Business Profile and relevant keywords. Text messaging boosts lead conversion, while videos enhance email engagement. Generative AI aids content creation but can't replace high-quality content.

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How to Increase Post Visibility on LinkedIn?

LinkedFusion

Once started as a simple way to connect people, find jobs, and hunt business opportunities back in 2003, LinkedIn has become more than that. LinkedIn is now the most famous business and employment-focused social media platform. Companies and people use paid ads and sponsored posts to boost their LinkedIn views, which is important sometimes to get more reach.