Customer Think
AUGUST 1, 2024
Customer Experience Showdown: Unpacking Why the USA Leads Over Europe, the UK, and the Rest of the World Article source: [link] Introduction Customer experience (CX) has become a critical differentiator in today’s competitive market, influencing customer loyalty and overall business success.
Force Management
AUGUST 1, 2024
This month's Revenue Builders Podcast episodes covered how to build and lead a top-tier sales team, strategies for bringing a new product to market, and novel approaches to leadership. In these conversations, our guests share strategies and experiences that demonstrate how innovation in leadership styles and strategies can pave the way for unprecedented growth.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Customer Think
AUGUST 1, 2024
One of the most profound developments in B2B marketing of the past two decades has been the emergence of empowered and independent buyers. When I launched this blog in 2010, my second post was about “The Age of the Self-Directed Buyer.
The Center for Sales Strategy
AUGUST 1, 2024
Every year, a major Greek Festival attracts around 20,000 food and culture enthusiasts. The festival team diligently works with nearly 100 vendors to ensure the event runs smoothly. While all vendors are eager for business, many fail to fully understand the event's needs or follow up on the results. Post-festival, the organizing team conducts a thorough review of all purchases to determine which investments were worthwhile and which could be eliminated.
Advertisement
What if you could help your sellers stop wasting 72% of their day on non-selling activities and focus on bringing in revenue? Incorporating AI in your enablement workflows can help you cut down on busy work, get projects done faster, and let your team (and you!) focus on making a bigger impact. We put together this guide to show you how to use AI to cut time and costs for projects, including collateral creation, development of training videos, and automating tedious processes.
SBI Growth
AUGUST 1, 2024
Now that half of 2024 has passed, your executive leadership team will likely want to start thinking about starting the annual planning process for 2025. However, to know how to move your organization forward with your goals for next year, we need to look at how things have been going so far. Understanding where your business is on its growth plan at present is the first step to achieving commercial success in 2025.
Customer Think
AUGUST 1, 2024
The traditional contact center model is evolving into something more advanced: agentless contact centers. Powered by artificial intelligence (AI) and automation, these centers are revolutionizing customer service by providing efficient, cost-effective, and personalized experiences. So, is AI coming for the job? Yes, it’s here.
Strategic Accounts Today brings together the best content for strategic account managers from the widest variety of industry thought leaders.
Customer Think
AUGUST 1, 2024
Fundamentally, your brand is made up of the network of associations among your customers, employees, management, and other stakeholders, as well as the feelings and attitudes your brand evokes when they consider or interact with it.
NG Data
AUGUST 1, 2024
In the digital age where attention spans are dwindling, video marketing has become essential for banks to capture and retain consumer interest. With an average human attention span of just 8.25 seconds, short, visually engaging videos can effectively stand out in crowded newsfeeds. Videos not only draw attention but also foster emotional connections through verbal and nonverbal cues, enhancing retention and recall.
Customer Think
AUGUST 1, 2024
Precision-guided RAG technology serves as a unified knowledge copilot
NG Data
AUGUST 1, 2024
In 2024, the optimal times to post on various social media platforms differ significantly, highlighting the importance of tailored strategies for each platform. For Facebook, the highest engagement occurs on weekdays, particularly Mondays through Thursdays, during mid-morning and early afternoon. Instagram follows a similar pattern, with peak times extending slightly later into the afternoon on Tuesdays and Wednesdays.
2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.
Customer Think
AUGUST 1, 2024
In this episode of the Sales Leadership Awakening podcast, Steven Rosen and Colleen Stanley delve deep into the crucial subject of emotional intelligence (EI) for sales leaders.
NG Data
AUGUST 1, 2024
The article commemorates the one-year anniversary of the FedNow Service, highlighting its transformative impact on real-time payments in the U.S. Since its launch in July 2023, FedNow has significantly advanced the adoption of instant payments, addressing a long-standing lag behind other developed nations. The service is pivotal for enhancing payment efficiency, security, and accessibility.
Customer Think
AUGUST 1, 2024
Today’s cut-throat world of business has never seen anything like the game changer that is generative AI; an instrument for change as much as a catalyst. This type of AI does not just analyze information; it can also convert it into other forms like text, images, videos, or even code.
NG Data
AUGUST 1, 2024
The article discusses how rapid technological advancements, such as AI and large language models, have led to a digital overload, causing consumers to crave more authentic and genuine interactions with brands. The shift is pushing marketers to focus on core principles of authenticity, transparency, and real connections. This includes moving away from automated strategies and returning to conversational marketing, where real-time, personalized communication is prioritized.
Advertisement
Every marketer knows how important it is to prove their efforts drive sales opportunities, but that’s easier said than done. When problems like sales and marketing misalignment, lack of data, and wasted efforts persist, marketers can’t measure, prove, or increase their impact on revenue at a time when demonstrating marketing value is critical. Using analyst and expert data, this guide to marketing impact and content attribution explains: How B2B buyers use content The most common types of conten
Customer Think
AUGUST 1, 2024
There’s no doubt AI has become a major buzzword across industries and many companies look at this technology as the next big tool to leverage. In parallel, customer support teams are facing rising customer expectations and a quickly rising demand for self-service. Enter AI knowledge bases.
ClearPoint Strategy
AUGUST 1, 2024
Explore how local governments can leverage public-facing dashboards to foster transparency, build public trust, and boost community engagement.
ClearPoint Strategy
AUGUST 1, 2024
Discover the differences between ClearPoint Strategy and Envisio in strategic planning and execution. Learn why ClearPoint is the top choice for strategy management.
ClearPoint Strategy
AUGUST 1, 2024
ClearPoint Strategy’s cloud-based platform streamlines Quality Improvement Programs (QIPs) by standardizing processes, reducing risks, and providing real-time insights.
Advertiser: ZoomInfo
Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr
ClearPoint Strategy
AUGUST 1, 2024
Discover the key differences between ClearPoint Strategy and AchieveIt to determine the best strategic management tool for your organization.
Expert insights. Personalized for you.
81 
Let's personalize your content