The Center for Sales Strategy
SEPTEMBER 25, 2024
Opportunities for growth, learning, and recognition are crucial to long-term success, whether for front-line employees or managers. The infographic below from the 2024 Talent Magazine reveals that the need for better development strategies is more urgent than ever.
RAIN Group
SEPTEMBER 25, 2024
In today's digital age, online learning has become an integral part of sales training and development. Modern learners, having grown up in an era dominated by digital technology, are accustomed to engaging with content online. They expect learning experiences to be interactive, accessible, and relevant. However, engaging sellers in a virtual environment can still be challenging.
FinListics Solutions
SEPTEMBER 25, 2024
The exodus of senior sales talent and widespread downsizing have created a leadership crisis in B2B sales. As seasoned professionals exit, millennial sales leaders are thrust into roles without the critical mentorship or experience they need to succeed. At the same time, millennial executive B2B buyers are stepping into power, expecting a level of partnership from sales leaders rooted in business and financial acumen.
Help Scout
SEPTEMBER 25, 2024
Introducing Inbox 2 — our new, more focused workspace that helps you delight more customers in less time. Read on to learn what's new with Inbox 2.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Customer Think
SEPTEMBER 25, 2024
With the fourth quarter of 2024 less than two weeks away, many B2B marketing and sales leaders will soon begin planning for 2025. To develop an effective go-to-market plan, it’s vital to understand how the decision-makers in your target market(s) prefer to engage with potential suppliers at all stages of the buying process.
Help Scout
SEPTEMBER 25, 2024
Help Scout redesigned its Inbox to improve usability, integrate new AI tools, and address the evolving needs of support teams while maintaining simplicity and flexibility.
Strategic Accounts Today brings together the best content for strategic account managers from the widest variety of industry thought leaders.
Groove HQ
SEPTEMBER 25, 2024
Sometimes it feels like there’s absolutely nothing you can do to make a customer happy. That usually isn’t true, however, provided that you approach your response carefully. Any review your business receives can impact growth. This is especially true for a small business, where every bit of visibility matters. Customer feedback shouldn’t be left in […] The post How To Respond To Negative Customer Reviews (4 Tips for Positive Results) appeared first on Groove Blog.
Customer Think
SEPTEMBER 25, 2024
Brands can leverage real-time location data to deliver highly personalized, contextually relevant touchpoints via mobile, email and SMS
CMOE
SEPTEMBER 25, 2024
Team leaders wield significant influence over team performance. Whether they’re leading small, specialized teams or overseeing large-scale operations, today’s leaders must navigate a complex array of responsibilities that can vary dramatically based on the scope of their role. Beyond simple oversight, team leaders must effectively adapt their approach to meet the needs of their team as they work to achieve organizational objectives.
Customer Think
SEPTEMBER 25, 2024
SuccessKPI WFM Leverages AI for Precise Traffic Forecasting, Staffing
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What if you could help your sellers stop wasting 72% of their day on non-selling activities and focus on bringing in revenue? Incorporating AI in your enablement workflows can help you cut down on busy work, get projects done faster, and let your team (and you!) focus on making a bigger impact. We put together this guide to show you how to use AI to cut time and costs for projects, including collateral creation, development of training videos, and automating tedious processes.
Help Scout
SEPTEMBER 25, 2024
This blog post provides a structured approach to change management using the ADKAR method, guiding teams through a smooth transition to Help Scout's Inbox 2, focusing on communication, hands-on training, and support to ensure successful adoption.
Customer Think
SEPTEMBER 25, 2024
As the world shifts towards a more digital and decentralized work environment, work from home(remote) has become a critical aspect of business operations. Whether you’re managing a small team or an entire department, the challenges of coordinating efforts, ensuring productivity, and maintaining team cohesion can be daunting.
Customer Think
SEPTEMBER 25, 2024
Diversity, equity, and inclusion (DEI) have long been the standard framework used by companies seeking to improve their policies and culture and retain and attract talent from diverse backgrounds. In the present day, companies are expected to have more than a generic statement supporting DEI, but instead show how they proactively demonstrate these values.
Customer Think
SEPTEMBER 25, 2024
The New England Patriots’ new head coach Jerod Mayo picked up his first win and loss in the first two weeks of the NFL season.
Advertiser: ZoomInfo
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
Customer Think
SEPTEMBER 25, 2024
Oracle Cloud World is in the books, Dreamforce just wrapped up, Hubspot’s Inbound event is still on, and there is one key theme that overarches all three events. And no, it is not Larry Ellison getting all cozy with AWS (or Azure, for that matter).
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