Fri.Oct 18, 2024

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How To Create Customer Profiles: A Step-by-Step Guide

Groove HQ

Personalizing support is key to building a loyal customer base and boosting sales. But how do you keep track of individual needs and preferences when you’re dealing with dozens, or even hundreds, of people every day? The answer is to create clear and easily accessible customer profiles. With all the essential information in one place, […] The post How To Create Customer Profiles: A Step-by-Step Guide appeared first on Groove Blog.

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Best Practices for a Performance Improvement Discussion

CMOE

Even the most exceptional team members encounter challenges or plateaus in their performance from time to time. Recognizing this, it’s essential to approach such instances as opportunities for growth rather than setbacks or obstacles. Performance improvement discussions, when conducted thoughtfully, can foster trust, growth and development. Effective leadership necessitates the ability to conduct meaningful performance discussions.

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Bear-y Big News: Envisio City Naming Contest Winners Announced from ICMA and UBCM

Envisio

Hey there, city-naming champs! Budgeting Bear here, ready to announce the winners of this year’s Envisio City Naming Contest held at both the International City/County Management Association (ICMA) Annual Conference and the Union of BC Municipalities (UBCM) 2024 convention. Two weeks, two countries, with un- bear -lievably creative local governments leaders at both.