This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
Imagine for a moment that you are the sales leader for a national media company. Picture your sales team and imagine the following scenario…. Your team is made up of 100 percent sales superstars who knock it out of the park and raise the bar day after day, week after week, month after month. Their potential for success is unlimited. If that scenario sounds like a dream to you instead of a reality, you are in the majority.
Sales effectiveness is your sales professionals’ ability to achieve their goals and objectives efficiently and successfully. It encompasses various aspects of the sales process, including lead generation, prospecting, qualifying, presenting solutions, overcoming objections, negotiating terms, closing deals, and ultimately retaining customers for repeat business.
In the rapidly evolving landscape of enterprise sales, success hinges on a deep understanding of client insights. Our Seven-Step process for developing client insights is a smart roadmap for sales professionals navigating this complex environment.
Customer satisfaction is critical for the success of any business, particularly in high-competition environments. Goes without saying that customer satisfaction is directly correlated with customer support quality. Your CSR, and live chat should always be at the top of your mind, but sometimes customers do not want to interact with anyone…they just an answer right […] The post Customer Self-Service: How To Build It?
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Marketers have long argued that a strong brand can induce customers to pay premium prices, increase customer loyalty, and drive growth. But until recently, it’s been difficult for marketers to explain exactly why and how a strong brand produces these results.
Banks and credit unions should focus on increasing customer engagement to win a larger share of their financial business. Reviving sputtering relationship growth with existing customers can help in cross-selling. Source The post Engaging Existing Customers Drives Banks’ Cross-Sell Success appeared first on NGDATA.
Difficult customers! Every business has them, and no one likes to get customer feedback that is challenging to handle. So what’s the secret to turning difficult customers into loyal advocates?
64
64
Sign up to get articles personalized to your interests!
Strategic Accounts Today brings together the best content for strategic account managers from the widest variety of industry thought leaders.
Difficult customers! Every business has them, and no one likes to get customer feedback that is challenging to handle. So what’s the secret to turning difficult customers into loyal advocates?
The financial sector is evolving rapidly, and traditional financial institutions need to adapt to emerging technologies. Leveraging AI and machine learning will help credit unions provide personalized recommendations. Borrowers must prioritize how they're paying off debt and maintain open communication with their student loan lender. Source The post Forecasting the Future of Finance appeared first on NGDATA.
Automations powered by generative artificial intelligence dramatically improve the customer experience of everyday banking and retail interactions while reducing the burden on strapped customer service teams
Credit card interest rate margins have risen due to multiple factors, including the growth in subprime accounts, the shift to upfront pricing, and the increase in revolving accounts. The Consumer Financial Protection Bureau (CFPB) blames anti-competitive pricing behavior for excessive APR margins, but the root causes of the development suggest a well-functioning and competitive industry expanding access to affordable credit.
To truly enhance your strategic and business performance, it’s about more than just dreaming big. You need a solid, data-driven plan to gauge your organization’s performance and steer decisions in the right direction. This is where organizational performance metrics come into play, acting as the secret sauce to your organization’s success.
What if you could help your sellers stop wasting 72% of their day on non-selling activities and focus on bringing in revenue? Incorporating AI in your enablement workflows can help you cut down on busy work, get projects done faster, and let your team (and you!) focus on making a bigger impact. We put together this guide to show you how to use AI to cut time and costs for projects, including collateral creation, development of training videos, and automating tedious processes.
Customer DNA uses customer data to provide a complete view of customers, enabling enterprises to create personalized experiences that increase brand loyalty and customer value. With predictive capabilities, Customer DNA helps enterprises stay ahead of the competition and deliver exceptional customer experiences. Source The post Blog Post: What is Customer DNA?
In today’s competitive business landscape, effective account management plays a pivotal role in fostering long-term client relationships and driving sustainable growth. Account management involves the strategic management of client accounts to ensure their needs are met, their expectations are exceeded, and their businesses thrive. It encompasses various tasks such as understanding client objectives, coordinating internal resources, and providing personalized support and solutions.
Credit unions provide savings on fees and interest rates for banking services and loans. The Credit Card Competition Act could impact their ability to offer these benefits, potentially driving interchange income down. Some credit unions share this revenue with their communities. The bill's supporters argue that increased competition will benefit consumers, but its impact on savings is debatable.
Negotiations don’t have to lead to one-sided solutions or unfavorable compromises. In fact, when it comes to effective strategy execution and revenue operations, they shouldn’t! George DeVardo , VP of Revenue Operations and Strategy at Enthusiast Gaming shares his belief in the value of trust and understanding when working toward solutions between decision-makers and team members — whether you’re working within an organization or assisting as a third party.
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
Account management serves as the backbone of successful businesses, playing a pivotal role in fostering lasting relationships with clients or customers. At its core, account management involves the strategic oversight and nurturing of client accounts, aiming to maximize their value and satisfaction. Rather than solely focusing on sales transactions, account management emphasizes building trust, understanding client needs, and delivering tailored solutions to drive long-term growth.
Not using AI (artificial intelligence) tools isn’t an option anymore because it could mean the difference between unlocking your full potential and getting left behind. With that being said, we’re also seeing a boom in AI tools in the market these days — so the questions that remain are: Which AI tools are actually a necessity vs. which ones are a fad?
We organize all of the trending information in your field so you don't have to. Join 105,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
128 
Let's personalize your content