Wed.Nov 27, 2024

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5 Freshdesk Alternatives for Small Online Businesses

Groove HQ

If you're considering Freshdesk, but also trying to evaluate alternatives for pricing and feature set - we've done the legwork for you. Check out this free evaluation with competition and ratings. The post 5 Freshdesk Alternatives for Small Online Businesses appeared first on Groove Blog.

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You Have a New Sales Rep. Here's How to Win at Cold Calling Training

Hubspot Sales

Let’s be honest up front. Cold calling is nobody’s favorite part of sales. In fact, LinkedIn data reports that a healthy majority of sellers (63%) say it’s the worst part of the job — and it’s not hard to see why. The same research indicates just 2% of cold calls result in a booked meeting, and other literature suggests that dismal figure might actually be on the optimistic side.

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The Fundamentals of Support Driven Growth

Groove HQ

You’re pretty happy with the quality of support your customer service team provides. They reply quickly to customers, get problems resolved ASAP, and offer empathetic support. And yet, you can’t help but feel like there’s something more they could be doing to leverage support for growth. Rather than just keeping things afloat, you’re wondering how […] The post The Fundamentals of Support Driven Growth appeared first on Groove Blog.

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Data Quality: Why It’s Key To AI Support

Help Scout

Enhance your AI support with better data quality. Learn key practices to improve accuracy, prevent errors, and deliver a customer-first support experience with AI.

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AI Strategies for Sales Managers: How to Cut Down on Tedious Admin Work

What if you could help your sellers stop wasting 72% of their day on non-selling activities and focus on bringing in revenue? Incorporating AI in your enablement workflows can help you cut down on busy work, get projects done faster, and let your team (and you!) focus on making a bigger impact. We put together this guide to show you how to use AI to cut time and costs for projects, including collateral creation, development of training videos, and automating tedious processes.

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ClearPoint Strategy vs. Envisio: Comparing Strategy and Performance Management Software for the Public Sector

Envisio

As a current ambassador for Envisio who used to sell ClearPoint Strategy, I’d say I have unique insight into how each tool and organization works–and how they differ. I was drawn to Envisio due to Envisio’s exclusive focus on the public sector. We strive to be public servants in the private sector , and our partnership approach, together with expert services, makes this a reality.

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The future of work needs collaboration between humans and artificial intelligence

Cranfield Executive Development

“The picture for now is one of skills churn … as long as organisations take steps to address the impact of AI, we won’t see large scale job loss in the short term at least.

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How to Build the Best Public Dashboard

ClearPoint Strategy

Enhance your public digital communications.