Mon.Dec 02, 2024

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Curiosity Can Make You A Better Negotiator: Four Ways to Cultivate It

Vantage Partners

Negotiators should always be seeking to know more—about their counterparts and what they care about, the context in which they see the negotiation, their emotional state and more.

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6 Steps to Drive Year-End Sales, According to Ascent Cloud's Head of Sales Development

Hubspot Sales

Getting anything over the finish line as the holidays approach is a struggle in any facet of life, and sales is no exception. The end of Q4 is one of the — if not the — most stressful, frustrating stretches of any sales professional's year. As someone with extensive experience leading teams of SDRs, I'll be the first to tell you that keeping both reps and prospects engaged with the holidays on the horizon is every bit as tricky as it is essential.

Sales 86
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Generative AI Needs a Good Manager Too

Vantage Partners

What do great managers have in common with generative Al (GenAI) superusers? The ability to craft effective prompts with appropriate context and a clear request. The skills required to efficiently share context and articulate a clear ask (to a great degree) are transferrable from computer work to human interactions. And the core concept is as easy as following a three-step template.

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Why Customers Are Ghosting Your Sellers

SBI Growth

Discover how aligning your sales process with the customer's buying journey can unlock better win rates, clearer pipelines, and more accurate forecasts.

Sales 62
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AI Strategies for Sales Managers: How to Cut Down on Tedious Admin Work

What if you could help your sellers stop wasting 72% of their day on non-selling activities and focus on bringing in revenue? Incorporating AI in your enablement workflows can help you cut down on busy work, get projects done faster, and let your team (and you!) focus on making a bigger impact. We put together this guide to show you how to use AI to cut time and costs for projects, including collateral creation, development of training videos, and automating tedious processes.

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3 Tips for Successfully Implementing Predictive Customer Service

Groove HQ

Your customer service department is at their wits’ end. They’re small and not capable of providing the same proactive customer service as larger teams. It feels like they’re losing a battle against their own software – firefighting technical issues, but never able to see past the smoke. You know there’s got to be a better […] The post 3 Tips for Successfully Implementing Predictive Customer Service appeared first on Groove Blog.

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The Unused Budget Strategy to Sell More at the End of the Year

Sales Gravy

In this episode of the Sales Gravy Podcast, I highlight a key sales opportunity as we approach the final stretch of the year. There is no doubt that this has been a strange year, right? With the election, inflation, and so much uncertainty a lot of businesses held back on spending – even though, as a whole, the economy was pretty good. Now that the election is over, these same businesses have a budget left over that they need to spend before the end of the year.

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How To Build an AI Powered Customer Support Strategy

Groove HQ

Customer expectations are higher than ever. Shoppers and software users expect personalized service, speed, and efficiency. At the same time, they have a tarnished view of AI chatbots as “impersonal” and “ineffectual” solely because of past negative experiences. Most of my friends and family have all dealt with inaccessible support; stonewalled behind scripted chatbots that […] The post How To Build an AI Powered Customer Support Strategy appeared first on Groove Blog.

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Shifting to an outside in engagement model and mindset

Cosawi

Shifting to an Outside in Engagement Model and Mindset By Dominique Côté Owner and Founder, Cosawi Pharma needs to transform the way it engages customers if it is to adapt to disruption in the healthcare landscape For the past 30 + years, I have been involved in pharma discussions regarding the need to radically change our sales and engagement model.

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Top Supervisor Development Goals & Benchmarks

CMOE

Effective leadership is more critical than ever in today’s dynamic business landscape. Supervisors are pivotal in driving team performance, a positive work environment, and making a direct impact to the organization’s bottom line. Investing in supervisor development with clear goals and measurable outcomes benefits supervisors and the organization by creating value for the organization.

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Simple Tips to Boost Your LinkedIn Profile in 2024

LinkedFusion

Your LinkedIn profile is your digital first impression—whether you’re networking, job hunting, or growing your business. By following these simple tips, you can make your profile stand out, attract the right audience, and unlock new opportunities. Key Takeaways Optimize your entire profile by keeping it updated and tailored to your professional goals, from your headline to your LinkedIn summary.

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2024, The Year of the Customer

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.