Red Star Kim
MARCH 4, 2024
Sadly, this topic still comes up occasionally during training workshops. Many people have suffered at the hands of a line manager who wants to know in detail what is happening and to control everything. It can be frustrating and disempowering. But there are potentially several reasons for this behaviour – some to do with your manager, and some to do with you.
The Center for Sales Strategy
MARCH 4, 2024
Navigating the path to professional growth requires a mix of thoughtfulness, strategy, and accountability. Your growth is dependent on many things in life – your natural talents, the right career choice, the right leadership to support you, and your ability to create a growth plan for yourself. With today’s vibrant and competitive landscape, the role of a manager grows more challenging every day.
Hubspot Sales
MARCH 4, 2024
Welcome to “The Pipeline” — a weekly column from HubSpot, featuring actionable advice and insight from real sales leaders. This week‘s post comes from five winners of HubSpot’s Modern Sales Leader 25 award. Recently, HubSpot presented the inaugural Modern Sales Leader 25 award — a distinction recognizing 25 sales and revenue pioneers, working at the forefront of their fields.
Groove HQ
MARCH 4, 2024
Your support team makes your customers successful. Here’s how to make your support team successful. One of my very first summer jobs in high school was waiting tables at a casual chain restaurant in New Jersey. If you grew up on the east coast of the U.S. and enjoy regretting your meal choices, you’ve probably […] The post 5 Things CEOs and Founders Need to Know About Good Customer Service appeared first on Groove Blog.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Customer Think
MARCH 4, 2024
In recent years, the landscape of business-to-business (B2B) technology has undergone a significant transformation. Traditional models of selling software and services have given way to subscription-based models, where customers pay on a recurring basis for access to products and ongoing support.
MDI Training
MARCH 4, 2024
Beyond the Horizon: GenAI and Ethical Leadership Prefer to listen to the article? Click below to access our AI speech-generated audio. However, if you want to read it as usual, keep scrolling. Beyond the Horizon: GenAI and Ethical Leadership In this blog post, keynote speaker Bailey Parnell gives us a few snippets of her exciting keynote speech at our upcoming Leadership Horizon event.
Strategic Accounts Today brings together the best content for strategic account managers from the widest variety of industry thought leaders.
QYMATIX
MARCH 4, 2024
Sales Acceleration with Predictive Analytics Software: How to avoid The Causality Trap of Black-Box Machine Learning. Successful B2B managers use AI-based predictive analytics software to accelerate sales. However, they often want to find for themselves what the characteristics of their main profitable customers and leads are. You know this situation well.
Customer Think
MARCH 4, 2024
There’s this interesting phenomenon that Bain uncovered, the delivery gap, which I dubbed the CX Perception Gap several years ago: 80% of executives believe that they are delivering a superior customer experience, while only 8% of customer agree.
QYMATIX
MARCH 4, 2024
Sales Acceleration with Predictive Analytics Software: How to avoid The Causality Trap of Black-Box Machine Learning. Successful B2B managers use AI-based predictive analytics software to accelerate sales. However, they often want to find for themselves what the characteristics of their main profitable customers and leads are. You know this situation well.
Customer Think
MARCH 4, 2024
Imagine your representatives shipping the wrong package or mishandling a customer complaint. These common mistakes can happen within every organization, yet their repercussions are detrimental to customer loyalty and lifetime value.
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What if you could help your sellers stop wasting 72% of their day on non-selling activities and focus on bringing in revenue? Incorporating AI in your enablement workflows can help you cut down on busy work, get projects done faster, and let your team (and you!) focus on making a bigger impact. We put together this guide to show you how to use AI to cut time and costs for projects, including collateral creation, development of training videos, and automating tedious processes.
Zendesk
MARCH 4, 2024
In this episode of Sit Down Startup, get to know Donald Muir, the creator and driving force behind Arc , a digital bank crafted for the tech-savvy crowd. Muir, along with his co-founders Nick Lombardo and Raven Jiang, started Arc while they were attending Stanford Business School. Within two years of launching their business, the tech landscape was shaken when Silicon Valley Bank collapsed.
Customer Think
MARCH 4, 2024
What’s in your pipeline? Are the opportunities made of gold bullions or lumps of coal? Or both? This week, my team had two reactions to a client’s pipeline report. We looked at the sheer amount of data and said, “Wow, that’s a lot of information!
Sales Outcomes
MARCH 4, 2024
“Things that matter most should never be at the mercy of the things that matter least.” — John Wolfgang von Goethe. Business leaders expect their sales and marketing organizations to effectively execute the critical motions for the success of the go-to-market plan. However, the reality is that there are often blind spots where execution matters most – at the front line, where sales, marketing, and pre-sales teams work together.
PandaDoc
MARCH 4, 2024
A virtual data room , or VDR, is a secure, online space acting as a repository of a company’s documentation, and serves as a virtual hub where company users share real-time information with other investors, clients or stakeholders when executing investment banking deals. Read on to learn more about investment banking data rooms, their benefits, and tips you and your team can apply when deciding on the right one.
Advertiser: ZoomInfo
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
Customer Think
MARCH 4, 2024
Podcast Today’s interview is with Michael Hinshaw, the founder and president of customer experience consultancy McorpCX.
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