RAIN Group
FEBRUARY 7, 2024
Unless you’ve been on an extended media break, you’re aware that artificial Intelligence (AI) is making a splash across all industries of business. I’ve seen this as a practitioner. I work closely with client organizations and collaborate with senior executives, and I’ve been getting a lot of questions lately about AI. What’s RAIN Group’s position on AI?
The Center for Sales Strategy
FEBRUARY 7, 2024
The good news: most of the sellers surveyed for the 5th Annual Media Sales Report knew what their sales talents were and how to put them to use. The bad news: 11% reported that they had NEVER received feedback on their sales talents. Think about it. Those 11% are at an automatic disadvantage. When projects come up, they may not know if those projects suit their talents.
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Help Scout
FEBRUARY 7, 2024
In a competitive field like customer service, a great cover letter can help you stand out from the crowd. Check out these examples and tips for writing one of your own.
The Center for Sales Strategy
FEBRUARY 7, 2024
The good news: most of the sellers surveyed for the 5th Annual Media Sales Report knew what their sales talents were and how to put them to use. The bad news: 11% reported that they had NEVER received feedback on their sales talents. Think about it. Those 11% are at an automatic disadvantage. When projects come up, they may not know if those projects suit their talents.
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What if you could help your sellers stop wasting 72% of their day on non-selling activities and focus on bringing in revenue? Incorporating AI in your enablement workflows can help you cut down on busy work, get projects done faster, and let your team (and you!) focus on making a bigger impact. We put together this guide to show you how to use AI to cut time and costs for projects, including collateral creation, development of training videos, and automating tedious processes.
Strategic Planning and Management Insights
FEBRUARY 7, 2024
Anthony Taylor runs through the whole journey of strategic planning. Discover the art of simplicity, a five-step method for strategy, and more. Tune in now!
Zendesk
FEBRUARY 7, 2024
What are customer win-back campaigns? Customer win-back campaigns are marketing efforts designed to reengage inactive or churned customers. Businesses typically execute these campaigns through email, although they can also use other channels like messaging and direct mail. The goal is to win back the loyalty of these individuals through targeted messages, special offers, personalized discounts, and more.
Strategic Accounts Today brings together the best content for strategic account managers from the widest variety of industry thought leaders.
AchieveIt
FEBRUARY 7, 2024
Have you been looking to uncover the secrets of successfully building and maintaining an all-star team? If so, you’re in luck! Eric Patten , EVP of Operations at Kingstree , talks through his personal approach to team building and increasing productivity. In his unique role, Eric’s 31 years of experience in nursing helps with building effective teams and creating long-term relationships with clients.
NG Data
FEBRUARY 7, 2024
Banks use data to attract and retain B2B customers by analyzing SMB interactions and creating client profiles. Marketing teams augment first-party data with third-party sources like LinkedIn and intent data to gain insights into company status. Source The post Panning for data gold in small- and medium-size business transactions appeared first on NGDATA.
Help Scout
FEBRUARY 7, 2024
Feeling overwhelmed in the queue? Help desk automation can help! When done well, automating certain tasks can give customers a better experience and reduce the stress on your team.
NG Data
FEBRUARY 7, 2024
Use these tips to create more effective email surveys and review requests your customers will want to open and complete. Source The post Why it’s time to rethink your feedback emails and how to do it right appeared first on NGDATA.
2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.
NG Data
FEBRUARY 7, 2024
Gen AI will dominate 2023 but business leaders should not overlook ten underlying ideas shaping the modern business landscape. These ideas relate to business fundamentals and significant shifts like architecting for testing and considering a workforce with gen AI copilots. Source The post Ten unsung digital and AI ideas shaping business appeared first on NGDATA.
NG Data
FEBRUARY 7, 2024
Banks adopting AI face challenges in training frontline staff. Workers often don't use the technology themselves, creating gaps in knowledge. Banks need to address these issues by incentivizing employees to become customers themselves and offering simulation tools and microlearning modules. AI-powered chatbots can also help staff answer customer questions.
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