Customer Think
JULY 25, 2024
Introduction This article was originally posted on: [link] Delivering superior customer experience (CX) is paramount for business success. A well-crafted CX strategy transcends the superficial touchpoints of customer interaction, delving into the cohesive integration of all company divisions to deliver consistent, high-quality customer interactions.
The Center for Sales Strategy
JULY 25, 2024
Underperforming sales teams can significantly hinder a company's growth and success. If you're grappling with poor sales performance, now is the time to identify the root causes and implement effective solutions.
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Customer Think
JULY 25, 2024
Nearly three decades ago, Michael Porter warned us about the dangers of relying on benchmarking and “best practices” to produce business success. In a landmark Harvard Business Review article, Porter drew a sharp distinction between operational effectiveness – which often involves identifying and implementing best practices – and real business strategy.
Force Management
JULY 25, 2024
Artificial Intelligence (AI) is a fast-growing new market sector. Recent estimates show more than 75,000 AI companies exist, with more than $107B invested in these types of companies over the last two years.
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What if you could help your sellers stop wasting 72% of their day on non-selling activities and focus on bringing in revenue? Incorporating AI in your enablement workflows can help you cut down on busy work, get projects done faster, and let your team (and you!) focus on making a bigger impact. We put together this guide to show you how to use AI to cut time and costs for projects, including collateral creation, development of training videos, and automating tedious processes.
SBI Growth
JULY 25, 2024
Effective annual planning often makes the difference between achieving your growth goals and falling behind the competition. However, for CEOs and growth leaders to make the right decisions today that may affect results in 2024 and beyond, they need to first establish a fact base to help them identify the key growth levers that are vital to their success.
Customer Think
JULY 25, 2024
Image by Vlad Vasnetsov from Pixabay Have you ever assisted a customer and you really, really wanted to find a solution for them? Yes, I know in customer support our goal is almost always to find solutions for customers.
Strategic Accounts Today brings together the best content for strategic account managers from the widest variety of industry thought leaders.
Customer Think
JULY 25, 2024
Facilitates the identification and engagement of over 40,000 medical spas and aesthetics practices in United States
OnStrategyHQ
JULY 25, 2024
In executive leadership, the ability to lead with powerful questions is an invaluable skill that can transform an organization’s dynamics. This approach fosters a culture of curiosity and continuous improvement and empowers individuals at all levels. In this article, we will cover 3 pro tips for leading with questions, provide 10 examples of powerful questions and when to use them, and follow with the 5 benefits of leading with powerful questions.
Customer Think
JULY 25, 2024
Jeff Bezos is one of the most successful business founders and leaders of modern times; in fact, what he has achieved is proof of the importance of customer-centricity and the need to build customer-centric cultures. So, how can you develop some of his leadership capabilities that will help you in your business?
ClearPoint Strategy
JULY 25, 2024
Discover the six most common strategy execution mistakes and learn how to avoid them. Enhance your strategic planning and execution with practical tips and insights.
2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.
Customer Think
JULY 25, 2024
Healthcare organizations are teaming up with influencers more and more to gain the trust of their audience and broaden their impact. Partnering with influencers allows healthcare brands to spread their message to the public, engage with consumers on a personal level, and gain credibility within their specific communities.
ClearPoint Strategy
JULY 25, 2024
We’ll dive into the top seven challenges local governments face during budget season, as identified by a recent Reddit AMA, and how ClearPoint Strategy can help.
Customer Think
JULY 25, 2024
Customers want products and services that can be relied upon to do the job required. Problems arise when companies for their own nefarious reasons decide to change or “improve” their product.
Customer Think
JULY 25, 2024
In the fast-paced world of B2B sales, not all leads are created equal. While a high volume of leads might seem ideal initially, focusing on unqualified prospects can drain resources and hinder your sales pipeline.
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Every marketer knows how important it is to prove their efforts drive sales opportunities, but that’s easier said than done. When problems like sales and marketing misalignment, lack of data, and wasted efforts persist, marketers can’t measure, prove, or increase their impact on revenue at a time when demonstrating marketing value is critical. Using analyst and expert data, this guide to marketing impact and content attribution explains: How B2B buyers use content The most common types of conten
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