Account Manager Tips
SEPTEMBER 19, 2023
Are your key account management KPIs helping or hurting performance? Learn how to develop strategic metrics to improve customer retention, increase revenue, and drive growth.
Hubspot Sales
SEPTEMBER 19, 2023
McKinsey Institute reports that one-fifth of sales functions could be automated with artificial intelligence (AI). Before you close this tab to panic-update your resume, wait till you hear which fifth: writing cold emails, entering call notes in your CRM, and scheduling calls. If these tasks make you groan inside (or out loud), you aren’t alone. Sales pros spend hours a day on manual and administrative tasks.
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Account Manager Tips
SEPTEMBER 19, 2023
Are your key account management KPIs helping or hurting performance? Learn how to develop strategic metrics to improve customer retention, increase revenue, and drive growth.
Flevy
SEPTEMBER 19, 2023
A multitude of industry sectors find themselves ensnared in relentless competition as organizations strive vigorously, frequently contending over identical attributes, all the while presenting comparable goods or services. This fiercely competitive environment has clear and accepted boundaries with well-defined competitive rules. Companies strive to surpass their competitors and capture a larger portion of the product or service demand in this environment.
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What if you could help your sellers stop wasting 72% of their day on non-selling activities and focus on bringing in revenue? Incorporating AI in your enablement workflows can help you cut down on busy work, get projects done faster, and let your team (and you!) focus on making a bigger impact. We put together this guide to show you how to use AI to cut time and costs for projects, including collateral creation, development of training videos, and automating tedious processes.
Zendesk
SEPTEMBER 19, 2023
Finding the right customers—especially ones who choose your offerings over an industry favorite—is one of the most important challenges for business-to-business (B2B) startups. Avery Pennarun, CEO and co-founder of VPN serviceTailscale, has first-hand experience with this criticality after launching his first startup, Net Integration Technologies (Nitix) back in 2001.
Kainexus
SEPTEMBER 19, 2023
Here is a summary of the webinar presentation by Mark Parrish titled " Building Cultures of Commitment. " In the webinar, Mark gave a 20-minute presentation that was followed by a robust Q&A period for the rest of the hour. View the entire webinar here.
Strategic Accounts Today brings together the best content for strategic account managers from the widest variety of industry thought leaders.
Planview
SEPTEMBER 19, 2023
Pallab Chatterjee, Ph.D., is an internationally recognized high-tech executive with decades of experience in corporate general management, governance, strategy, technology, and operations. Dr. Chatterjee Is currently chairman of 3 Lines VC, a boutique venture capitalist firm specializing in investments in AI-focused companies in the US and India. He also serves as a Planview Executive Advisor.
Customer Think
SEPTEMBER 19, 2023
It often appears as if the promised land of social media, with its tantalizing lure of reaching more customers, seldom delivers for businesses. You pump out posts, interact, and run ads, all in an effort to connect with your audience. Yet, you find that in terms of real-world sales, the returns are less than promising.
Insightly
SEPTEMBER 19, 2023
What Is a CRM strategy? A CRM strategy is a prescribed method of leveraging the various features of your customer relationship management system ( CRM ) to propel your business forward. CRM strategies vary widely by the particulars of your unique business and its operation. However, there are some general strategies by industry/vertical that we will examine in this blog post.
Customer Think
SEPTEMBER 19, 2023
Over the past several months, I’ve spent more time at my satellite office on the East Coast. It’s a beautiful location that sits along a tidal river whose shores I walk most evenings.
2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.
ACT
SEPTEMBER 19, 2023
In increasingly competitive market conditions , focusing on growth is the only way small businesses can survive and thrive in the long run. However, growing a business with limited resources comes with several challenges. When you grow your team, acquire new assets, or invest in better tools and systems, you can face business challenges like reduced profitability, employee demotivation, and inefficient customer support.
Customer Think
SEPTEMBER 19, 2023
Businesses all over the world are clamoring to get a competitive edge in the dawning era of AI.
Insightly
SEPTEMBER 19, 2023
What Is a CRM strategy? A CRM strategy is a prescribed method of leveraging the various features of your customer relationship management system ( CRM ) to propel your business forward. CRM strategies vary widely by the particulars of your unique business and its operation. However, there are some general strategies by industry/vertical that we will examine in this blog post.
Customer Think
SEPTEMBER 19, 2023
By 2026 1 in 5 customer interactions that come through the contact centre will be from machines. The increase in non-human interactions is being driven by the proliferation of digitally-enabled devices and will trigger a seismic shift in how brands interact with customers.
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Every marketer knows how important it is to prove their efforts drive sales opportunities, but that’s easier said than done. When problems like sales and marketing misalignment, lack of data, and wasted efforts persist, marketers can’t measure, prove, or increase their impact on revenue at a time when demonstrating marketing value is critical. Using analyst and expert data, this guide to marketing impact and content attribution explains: How B2B buyers use content The most common types of conten
PandaDoc
SEPTEMBER 19, 2023
Let’s say you’re the head of sales in a small company that recently launched a product. Your task as a sales manager is to market it. Your product is of service to the widest range of potential customers. But appealing to large audiences doesn’t help your business to reach sales goals, or generate and convert enough leads. Company management is concerned about the loss of money spent on a failed attempt to fulfill the existing sales strategy and now has to be extremely careful about strategizing
Customer Think
SEPTEMBER 19, 2023
Can a 12-foot skeleton be bested by a fun-sized candy bar? Thanks to shrinkflation, it may. Yes, Home Depot’s giant lawn ornament, nicknamed Skelly, sold out in July for the fourth consecutive year that the retailer offered the early release.
Help Scout
SEPTEMBER 19, 2023
Need to know how Gorgias pricing really works? Read our breakdown of Gorgias pricing, features, and the best help desk alternatives for Shopify users.
Customer Think
SEPTEMBER 19, 2023
Enhancing employee engagement is crucial for the success and growth of any organization. Engaged employees are more productive, motivated, and committed to their work, which ultimately leads to improved performance and higher levels of customer satisfaction. Here are some strategies to enhance employee engagement: Clear Communication: Effective communication is essential.
Advertiser: ZoomInfo
Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr
SmartKarrot
SEPTEMBER 19, 2023
Image Source Today, marketing is so complicated and fast-moving to the point that marketing teams are failing to reach their full potential when they don’t have a plan. For instance, there can be misinformation when two teams don’t agree on how to express your firm’s values, while deliverables created on a short notice can’t convert if you have not put in place central guiding principles.
Customer Think
SEPTEMBER 19, 2023
New offering brings cloud functionality and generative AI to on-premise contact centers
ACT
SEPTEMBER 19, 2023
In the ever-evolving landscape of business communication, staying connected with customers and prospects is essential for growth and success. While emails have been the standard mode of correspondence, there’s a game-changing alternative that boasts open rates more than four times higher – SMS text messaging. What is SMS Text Marketing? SMS text marketing, also known as text message marketing or SMS marketing, is a form of marketing that involves sending promotional or informational messa
Customer Think
SEPTEMBER 19, 2023
Brands see up to 10% revenue lift from improved conversion
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How do 1st, 2nd, and 3rd party intent data compare? 1st, 2nd, and 3rd party data each have specific advantages and disadvantages. It comes down to four factors: accuracy, cost, control and quantity. This infographic explains the pros and cons of each and helps you understand which one is best for meeting your business objectives. Intent data can be a great way to fill your pipeline and close more deals.
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