Red Star Kim

FEBRUARY 8, 2024

At the recent Business Development for Professionals – 2024 Virtual Conference – MBL Seminars I presented a session entitled “Supporting Fee-Earners in Sales Targeting”. I’ve summarised the key points here as a supplementary learning resource for the delegates. And I’ve noted the highlights of the sessions by other speakers (How the BD function can be more influential, Rethinking your online strategy, Digital marketing maturity and Best practice for KAM) below.

Value Proposition 130

Value Proposition Key Account Management Digitalization Sales 130

SBI Growth

FEBRUARY 8, 2024

Sellers today have an unenviable job: buyers are increasingly conservative, and deals are taking longer to close. A survey from SBI in Q3 2023 shows that commercial leaders are feeling the effects, with a staggering 69% of CEOs seeing lower seller productivity. For sales leaders seeking to escalate growth projections in 2024, it’s time to rethink how sales enablement should be done.

Sales 127

Sales Marketing 127

Customer Think

FEBRUARY 8, 2024

For the last five years, around this time, I’ve compiled a set of customer experience-related predictions for the coming year. For each article, I gather together a set of predictions that have been sent to me over the preceding month.

Customer Experience 116

Customer Experience 116

The Center for Sales Strategy

FEBRUARY 8, 2024

Spending time observing salespeople is something all leaders should do occasionally. You can learn so much more by observing first-hand how your salespeople interact with clients and customers. This can work by physically accompanying a salesperson in the field or translating to online sales by listening to sales calls or observing emails and chats.

Sales 104

Sales 104

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What if you could help your sellers stop wasting 72% of their day on non-selling activities and focus on bringing in revenue? Incorporating AI in your enablement workflows can help you cut down on busy work, get projects done faster, and let your team (and you!) focus on making a bigger impact. We put together this guide to show you how to use AI to cut time and costs for projects, including collateral creation, development of training videos, and automating tedious processes.

Sales Management

Groove HQ

FEBRUARY 8, 2024

Improving your customer relations can be business-changing. Lower churn, higher LTV and more raving fans! The post Better Customer Relations = Profit Growth appeared first on Groove Blog.

Profitability 72

Profitability 72

Customer Think

FEBRUARY 8, 2024

As 2024 unfolds, the dynamic landscape of retail invites the evolution of how retailers approach customer experience (CX). Businesses are eager to provide customers with heightened shopping experiences to meet their distinctive buying behaviors and expectations.

Retail 69

Retail Customer Experience Meetings 69

Customer Think

FEBRUARY 8, 2024

Podcast: Play in new window | Download Subscribe: Email | RSS In this conversation with @DrAlanBarnard, we explore how the principles of the Theory of Constraints (originally created by Dr. Eliyahu Goldratt) can be used to not only drive significant business results but also to help us make high stake decisions as leaders.

Decision-making 69

Decision-making Leadership 69

PandaDoc

FEBRUARY 8, 2024

If your company wants to increase sales and nurture existing customers, account management software could be the perfect tool to propel you to success. This guide will discuss what account management software can offer you, the main benefits and features to look for, and our assessment of the best solutions on the market. That way, you can make an educated choice about which suits your requirements the best.

Account Management 52

Account Management Software Software Management 52

Customer Think

FEBRUARY 8, 2024

Do you always need the market research studies you run? I am frustrated by marketers who run to conduct a survey whenever they have a question, rather than ending their search with one.

Marketing 53

Marketing 53

Arpedio

FEBRUARY 8, 2024

What to Expect Event Details Speakers Sign Up March 14, 2024 | 8.45 AM | Copenhagen Customer Insights and Tech Empowerment at Maersk Join us for the upcoming session in our insightful event series, 'Good Morning, Sales,' hosted by ARPEDIO and Salesforce. Sign up here What to Expect We are excited to introduce Mireille Patoine , Strategic Insights Lead at Maersk, and Alexandre Audi , Senior Sales Enablement Strategy Manager, for a captivating discussion guided by Morten Junge at the headquarters

Sales 52

Sales Onboarding Account Management Innovation 52

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

Customer Think

FEBRUARY 8, 2024

Many people trace the birth of the consumer Internet to about 1994. Soon marketers saw ‘digital’ as the key to transforming customer relationships. It was supposed to provide an inexpensive, magical way to deliver personalized experiences and continuous interactions and relationships.

Internet 53

Internet Digitalization Marketing Management 53

Customer Think

FEBRUARY 8, 2024

The journey of transformation is not just on the path of implementing the latest tools. From evolving technologies to dynamic organizational needs, IT leaders must navigate a complex landscape to ensure seamless operations and innovation. Leaders must steer through a dynamic landscape where challenges are as abundant as opportunities.

Leadership 45

Leadership Innovation 45

Customer Think

FEBRUARY 8, 2024

Emotions do matter: Sentiment and Emotion Analysis You have done everything you can to please your customers. In every aspect, your team of professionals provided the best possible service from the operational side; you are confident in your work. But what do your customers really think?

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