Fri.Apr 12, 2024

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Continuous Improvement vs Operational Excellence | KaiNexus

Kainexus

We are often asked if continuous improvement and operational excellence are the same. They are not, but they are closely related. Continuous improvement involves constantly improving your business processes to reduce waste, cut costs, improve quality, and maximize human potential. It focuses on making each existing process perfect. Operational excellence goes further.

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How Do You Stack Up against Your Competitors in the IT Services Market?

Vantage Partners

Driving revenue and margin growth in the fast-moving IT Services market requires providers to harness the right mix of talent, industry and technical expertise, and intimate client knowledge. Add to that a fine-tuned set of internal processes and expert approaches to negotiation and competitive intelligence. All these factors must come together to deliver value and innovation to clients, which translates to increased loyalty, revenue, and profitability.

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AI Image Generators for B2B: Do they pass the subject matter expert test?

Customer Think

Like everyone else in the world right now, I’m finding ways to use AI, the latest greatest shiny object. One of the more impressive types of AI generative tools are those that create sophisticated graphics on demand.

B2B 72
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CEOs Discuss: Marketing as a Key Revenue Driver

SBI Growth

Marketing is an integral part of any successful go-to-market model, yet they are typically the most misunderstood, with many relegating them to the role of cost-center. What roles do they play in a B2B environment, and how can leaders transform marketing into a key revenue driver for their organization?

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Finding Subscription Success: Three Strategies for Grocers and Omnichannel Retailers

Customer Think

Can a retailer’s loyalty program drive customer loyalty and become a source of revenue? Some retailers and grocers are already leveraging the idea of augmenting a loyalty program with a paid membership, and, by the numbers, they have very good reason for doing so.

Retail 72
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Six Effective Sales Prospecting Strategies to Get Around Resistance

SBI Growth

If you sell for a living, hearing “no” is a part of your career. This is particularly true in prospecting, where prospects offer all types of resistance. However, this resistance typically doesn’t indicate that the prospect is interested in your solution. With these six effective sales prospecting tactics, you can manage common forms of prospecting resistance and book more appointments.

Sales 54

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The Ultimate Content Calendar and How to Use It

ACT

If you want to take your content marketing strategy to the next level, you’ll need a plan. A key part of any content marketing plan is a content calendar. This tool helps your business manage all its content marketing efforts. Using a content calendar doesn’t have to be complicated. You just need it to contain the information necessary to put your strategy into action.

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3 Rules for Brands Wanting to Capitalize on the Evolving Creator Economy and Make The Most of Their Influencer Marketing Spend

Customer Think

Whether your brand is new to the creator economy or has been at it for some time, here are three rules to help maximize your influencer marketing investments. Influencer marketing plays a key role in the creator economy, accounting for $5.89 billion in marketing spend in the U.S.

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The Ultimate Content Calendar and How to Use It

ACT

If you want to take your content marketing strategy to the next level, you’ll need a plan. A key part of any content marketing plan is a content calendar. This tool helps your business manage all its content marketing efforts. Using a content calendar doesn’t have to be complicated. You just need it to contain the information necessary to put your strategy into action.

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Data clean rooms for retailers: The secret to unlocking deeper customer understanding and strengthening CX

Customer Think

In the fast-paced and ever-evolving retail sector, understanding the customer has never been more crucial. The sheer volume of choices available to consumers today, from a quick online search to the aisles of a grocery store, highlights the importance of creating a standout customer experience (CX) right from the first interaction.

Retail 69
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AI Strategies for Sales Managers: How to Cut Down on Tedious Admin Work

What if you could help your sellers stop wasting 72% of their day on non-selling activities and focus on bringing in revenue? Incorporating AI in your enablement workflows can help you cut down on busy work, get projects done faster, and let your team (and you!) focus on making a bigger impact. We put together this guide to show you how to use AI to cut time and costs for projects, including collateral creation, development of training videos, and automating tedious processes.

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The Benefit Of Tracking White Space In Your CRM

ProlifIQ

Upsell & Cross-Sell From Your CRM Implementing effective cross-selling and upselling strategies can provide tremendous benefits for growing your business revenue and building customer loyalty. By offering customers additional products or services that complement their original purchases, you can increase the revenue earned per customer, improve customer lifetime value, drive higher profit margins, and strengthen customer relationships.

CRM 52
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Dovetail Launches Channels, Redefining How Product Teams Leverage Customer Insights

Customer Think

New solution will help companies build products people love and actually need by understanding and meeting their requirements

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Leveraging AI to Personalize the Software Development Journey

Customer Think

The world of software development is an intricate tapestry, woven with lines of code and boundless creativity. Yet, within this expansive world, there is an increasingly essential thread – artificial intelligence (AI).

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7 Actionable Ways to Build Client Relationships That Last

Customer Think

In the current competitive market, fostering enduring connections with your clients is extremely crucial. However, building and maintaining strong client relationships is not just a task. It’s an art and a science. It requires dedication, strategy, and consistent effort to ensure longevity and mutual benefit.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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The Art of the Cold Call: Mastering the Classic Sales Technique

Customer Think

In the age of social media marketing and targeted online ads, cold calling might seem like a relic of the past. However, this tried-and-true sales technique remains a valuable tool for businesses looking to generate leads, connect with potential customers, and ultimately drive sales.

Media 59
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Customer Centric Culture as a “Product” consumed by employees

Customer Think

The term culture is a loaded term, often associated with misalignments between what an organization professes to be and how it actually operates. So many companies do it so poorly that cynicism can be very strong when it comes to attempts to understand or change things.