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Join host Jeb Blount Jr. as he welcomes legendary sales expert, Mark Hunter, to The Sales Gravy Podcast! In this episode they dive into actionable Outbound strategies, discuss the latest AI trends, and reveal why authentic relationships are the cornerstone of every successful sale. Key Takeaways – Success in outbound selling relies on maintaining strict discipline, consistent activity, and following a structured process to keep momentum and drive results. – Results in prospecting don’t happen ov
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We take a customer-first approach to compare Gmail to Outlook to Groove for growing businesses. The post Gmail vs Outlook vs Groove for Customer Support: Which Provides the Best CX? appeared first on Groove Blog.
For acquiring the right talent from all over the world, LinkedIn has become a go-to platform for HR professionals and companies. According to stats, every minute 6 people are hired on LinkedIn. And the element that plays a pivotal role behind this hiring is Job Posting. A well-written job post helps the right candidates imagine themselves in the role by understanding the responsibilities and values that the employer is looking for.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
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For professional services organizations, managing projects from inception to completion is only one part of the quote-to-cash journey. The other part? Ensuring that your billing and revenue recognition can catch the baton. This is why Planview and SOFTRAX joined together. Now you can bridge the gap between complex service delivery and financial operations – no matter how you deliver, and no matter how you bill.
Is your team providing inconsistent customer support? Maybe your agents aren’t on the same page about how to handle returns. Customers get different answers or levels of service depending on who they speak to. This results in misaligned expectations when those buyers return for additional support. A customer service training manual streamlines the onboarding process […] The post How To Create a Customer Service Training Manual appeared first on Groove Blog.
Is your team providing inconsistent customer support? Maybe your agents aren’t on the same page about how to handle returns. Customers get different answers or levels of service depending on who they speak to. This results in misaligned expectations when those buyers return for additional support. A customer service training manual streamlines the onboarding process […] The post How To Create a Customer Service Training Manual appeared first on Groove Blog.
For acquiring the right talent from all over the world, LinkedIn has become a go-to platform for HR professionals and companies. According to stats, every minute 6 people are hired on LinkedIn. And the element that plays a pivotal role behind this hiring is “ Job Posting.” A well-written job post helps the right candidates imagine themselves in the role by understanding the responsibilities and values that the employer is looking for.
Are you struggling to keep up with customer requests? Are your support efforts disorganized and inconsistent, despite your team’s best efforts? A quality help desk goes a long way towards solving those problems. At the same time, there’s a new problem on the table – which help desk to choose! If you’re torn between some […] The post Zendesk vs Help Scout vs Groove: What’s the Best Customer Support Solution for Small Businesses?
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