Tue.Jul 16, 2024

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You Join the Company, But You Quit Your Boss

The Center for Sales Strategy

The most common reason employees give for quitting their last job is that their manager didn't care about them. 70% of top performers who leave their jobs point to a breakdown in a relationship. Those employees aren’t your strugglers, or even your run-of-the-mill, average players. They are your top performers — those who you worked so hard to recruit, invested time in training and coaching, and who lead to the biggest growth in your organization.

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Helping Women Executives Succeed by Having the Right Mindset

SBI Growth

As women in professional settings, we need to recognize the fact that we often have taller hurdles to overcome to succeed in our careers, but having the correct mindset and creative solutions to such problems are key to that success.

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Moving Beyond Personalization to Hyper-Personalization

Customer Think

I originally wrote today’s post for GetFeedback. This is an updated version of that article from March 2020. That article started with: According to Salesforce, 51% of customers expect that brands will anticipate their needs and make relevant suggestions before they make contact – by 2020. It’s now 2024. Did brands meet that expectation?

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7 Tips for Effective Small Business Branding

Groove HQ

As a small business owner, you’re likely juggling a hundred tasks just to keep things running. Amid all that, competing with bigger companies can feel overwhelming. You might think you need a massive budget and lots of free time to create a brand that truly stands out. But the truth is that effective small business […] The post 7 Tips for Effective Small Business Branding appeared first on Groove Blog.

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2024, The Year of the Customer

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

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Can anything save the office culture?

Customer Think

Ah, the office. And I am not talking about a hit TV show. I am talking about a space where teams can come together, work face to face… wait does anyone go to their offices anymore?

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Mastering Modern Sales Challenges and Empowering Teams

Revegy

As salespeople are well aware, the landscape is complex and ever-evolving. Businesses undertake extensive research before even considering a purchase, often involving 6-10 stakeholders. This group spends approximately 15% of their decision-making time making sense of researched data and another 17% in discussions with potential suppliers. Such dynamics demand a robust and strategic approach to […] The post Mastering Modern Sales Challenges and Empowering Teams appeared first on Revegy.

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CATWOE Analysis

Flevy

Problem solving is integral to the daily routines of executives and managers. Effective problem solving is critical for organizational success and involves a systematic approach to identifying, analyzing, and resolving issues. The CATWOE framework , part of the Soft Systems Methodology (SSM), offers a structured way to address complex, ill-structured problems.

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Lessons in Gaining C-Suite Support From a Veteran of the Board Room

Customer Think

Listen to the podcast: Sanjay Patel has a pickle, and he wants our help. It’s a simple question but a profound one: How do you get the senior exec to buy into your program? In other words, how do you deal with senior management?

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LinkedFusion Launches Support In Indian Languages

LinkedFusion

LinkedFusion, the best LinkedIn automation tool is proudly announcing software support in regional languages in India. We are expanding these capabilities as our Indian consumer base is growing. A lot of growing startups, Indian SMEs and MNCs are adopting our LinkedIn automation tool to grow their sales and reach out to the right audience. A lot of our beloved users were asking for support in their native languages, so here comes support in your language from a tool Made in India!

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AI and Human Expertise: A Winning Combination for QA Excellence

Customer Think

The quality assurance (QA) industry has traditionally leaned heavily on manual processes like human evaluation and speech analytics. But these have their shortcomings. Human evaluation, for its part, is labor-intensive and highly subjective.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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The Power of Human-to-Human Connection in B2B Sales

Customer Think

Last month, my latest book, The Power of Value Selling: The Gold Standard to Drive Revenue and Create Customers for Life, won the Business Sales category in the 2024 International Book Awards.

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Forget digital workplace challenges: 3 Replacements You Need to Jump On

Customer Think

In today’s rapidly evolving business landscape, digital workplace challenges are becoming increasingly complex and demanding. Companies are constantly on the lookout for innovative solutions to enhance productivity, streamline operations, and foster collaboration among employees. However, merely addressing these challenges isn’t enough.

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First Principles Based Leadership – Building our Systemic Awareness

Customer Think

Premise In this series of posts about First Principles Based Leadership, we have already covered the importance of and how to improve our self awareness, social awareness, cultural awareness and contextual awareness.

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boost.ai Partners with CX Effect to Deliver Hybrid-AI Powered Customer Experiences

Customer Think

Global AI Platform Joins the Leading Marketplace for Scalable CX Solutions

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1st, 2nd, and 3rd Party Intent Data: Which Is Right for You?

How do 1st, 2nd, and 3rd party intent data compare? 1st, 2nd, and 3rd party data each have specific advantages and disadvantages. It comes down to four factors: accuracy, cost, control and quantity. This infographic explains the pros and cons of each and helps you understand which one is best for meeting your business objectives. Intent data can be a great way to fill your pipeline and close more deals.