March, 2020

article thumbnail

Retention is the New Growth – Why Customer Success Is Critical Today

SBI Growth

Going into 2020, Market Leaders were already counting on the majority of their revenue coming from their existing customer base. Most companies build their 2020 Revenue plans on an assumption of GDP growth, and this assumption has shifted. As my.

article thumbnail

47 Insanely Practical Work From Home Tips from Our 100% Remote Team

Groove HQ

Last week, my wife and I decided we needed to stock up and hunker down. We’re washing our hands. We’re social distancing. We’re a bit anxious. But…we’re extremely fortunate. We haven’t lost our jobs. The business hasn’t gone under and we have a roof over our heads. I know it’s crazy right now. The health […]. The post 47 Insanely Practical Work From Home Tips from Our 100% Remote Team appeared first on Groove Blog.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

What is SEO content writing?

Nutshell

Everything you need to know about getting your content picked up by search engines (and humans). “Content is where I expect much of the real money will be made on the Internet, just as it was in broadcasting.”. Bill Gates , Content is King (essay). Content marketing is the strategy of creating helpful, valuable, and relevant content, in order to build a following based on trust.

article thumbnail

How to Be Successful at Remote Sales, According to HubSpot's Remote Salesforce

Hubspot Sales

Before I started working remotely, I was slightly uneasy. I was worried about not being productive, feeling isolated, and not having a good space to work from. It turns out, these fears weren't unique. In fact, according to HubSpot's 2019 Remote Work Report, communication with co-workers, feelings of loneliness, and overworking are challenges that remote workers face daily.

article thumbnail

AI Strategies for Sales Managers: How to Cut Down on Tedious Admin Work

What if you could help your sellers stop wasting 72% of their day on non-selling activities and focus on bringing in revenue? Incorporating AI in your enablement workflows can help you cut down on busy work, get projects done faster, and let your team (and you!) focus on making a bigger impact. We put together this guide to show you how to use AI to cut time and costs for projects, including collateral creation, development of training videos, and automating tedious processes.

article thumbnail

Sales Leadership: Are You a Boss or a Leader?

The Center for Sales Strategy

article thumbnail

Do Your Customers Like Talking To You?

Engage Selling

Do your customers like talking to you and members of your sales team? When we talk about effective sales professionals, we often only think about, well, their sales!

Sales 130

More Trending

article thumbnail

This Easy Customer Retention Strategy Increased Our Annual Subscribers by 10%

Groove HQ

How we executed a super simple customer retention strategy to retain 10% more customers. The post This Easy Customer Retention Strategy Increased Our Annual Subscribers by 10% appeared first on Groove Blog.

130
130
article thumbnail

How To Solve Problems You Didn’t See Coming

Jermaine Edwards

It’s a VUCA World. Have you ever been really vulnerable? In a place that you’ve never been before? Answers seem distant and hard to reach. Those around you are silent, or at best have ideas, but nothing is really sticking. That was what I experienced at the beginning of March 2020. The phone began to ring from my customers around the world, business partners and team members.

article thumbnail

How to Cater a Sales Strategy to Gen Z

Hubspot Sales

Generation Z is the first generation to be raised entirely in the internet age — a childhood where smartphones are practically omnipresent and dedicating 23 hours per week to streaming video content is commonplace. They're tech-savvy, skeptical, and — like any new generation to those that came before it — difficult to reach and understand. Older generations sometimes bemoan how cushy life is for kids these days, criticize them for enjoying the comforts of the age they live in, or insist they nev

Internet 137
article thumbnail

Why building a custom CRM is almost always a bad idea

Nutshell

If your company has a unique sales process or sells a variety of products and services, it can be tempting to build a CRM from scratch. Theoretically, a custom CRM would include all the features your organization needs, none that you don’t, and would be tailored to your specific business in everything from the in-product terminology to workflows reflecting how your team sells.

CRM 127
article thumbnail

2024, The Year of the Customer

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

article thumbnail

COVID-19: It’s Not Time to Stop Selling!

Engage Selling

With everything going on the world with coronavirus, remember that it’s not time to stop selling! I understand at the moment, depending on where you are in the world, your situation may not allow for selling like you normally do.

Sales 129
article thumbnail

What Virtual Selling Means for Your ‘Field’ Sellers

SBI Growth

Your field sellers are certainly not strangers to phone or web meetings, but until we’re clear of CoVid-10, that’s ALL they can do to continue selling. Does that mean your entire sales organization just shifted to an inside sales model?

article thumbnail

Making the Transition to Live Online Sales Training

Sales Readiness Group

In the span of a few weeks, the work world has shifted en masse from regular offices to working at home as a result of the COVID-19 pandemic. For sales organizations, this means moving everything to virtual, including training.

article thumbnail

KAM Customer Life Cycle

Jermaine Edwards

How do you know what to do at the different stages in your customer relationships? This is such an important question yet most organisations have not established a clear distinctive path, identifiers and actions for effectively managing the full customer relationship journey. The customer life cycle is one of a few important contributing models for giving any individual, team and organisation greater clarity and confidence to know what to do when the next steps in the relationship journey are un

article thumbnail

How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

article thumbnail

9 Essential Stages for Every B2B Pipeline

Hubspot Sales

Welcome to the 2020 sales process where every single customer or sales initiated action is examined, scrutinized and obsessed over by sales people, sales managers, sales operation people and senior management. Like everything else in the world today, sales stages are much more granular, objective and should be more accurate than ever before. Your CRM is the oxygen for a sales team’s life (HubSpot has a good, modern CRM and its free) but one of the most important aspects of your CRM that gets a l

B2B 134
article thumbnail

Virtual Selling Just Became Vital to Your Business

Corporate Visions

The post Virtual Selling Just Became Vital to Your Business by Jim Moliski appeared first on Corporate Visions. Are your salespeople prepared for the unique challenges of virtual selling? Before this month, at least 70 percent of sales calls were virtual, according to a study from Inside Sales. With the effects of the current pandemic, that number has skyrocketed.

article thumbnail

The 10 Best Remote Sales Strategies from Someone Who’s Been there Before

Drift

On March 10, Drift made the decision to move all of its employees – across offices in Boston, Seattle, San Francisco and Tampa – to remote work. This was a big change for our nearly 400-person company, but one we knew was for the best. And a decision we know not everyone can make. We are so fortunate to have the ability to work remotely, but that doesn’t mean the transition has been easy.

article thumbnail

How a Sales Leader Manages a Remote Workforce

SBI Growth

Today Scott Santucci, CEO of Growth Enablement Ecosystems, joins us to discuss digital transformation and how it impacts revenue growth. Digital is transforming the market as companies like Apple and Amazon reign supreme. The landscape has changed drastically and integrating a successful strategy is no easy feat. There are a variety of ideas and definitions that surround “digital,” and Scott addresses common issues that companies run into when undergoing their own digital transformation.

article thumbnail

1st, 2nd, and 3rd Party Intent Data: Which Is Right for You?

How do 1st, 2nd, and 3rd party intent data compare? 1st, 2nd, and 3rd party data each have specific advantages and disadvantages. It comes down to four factors: accuracy, cost, control and quantity. This infographic explains the pros and cons of each and helps you understand which one is best for meeting your business objectives. Intent data can be a great way to fill your pipeline and close more deals.

article thumbnail

Coronavirus Travel Restrictions? Virtual Sales Training Options

Sales Readiness Group

Many of our clients are concerned about how the evolving COVID-19 outbreak and related travel bans will impact their business, sales, and training initiatives. In the video below we address best practices in virtual and on-demand training.

article thumbnail

6 Ways Sellers Can Improve Engagement When Utilizing LinkedIn for Social Selling

The Center for Sales Strategy

LinkedIn is the most popular professional social networking site out there, which means if you have a B2B business or cater to other professionals in a specific industry, it could be the ideal platform for growing your business. By now, you’ve updated your LinkedIn profile using the Ultimate LinkedIn Profile Checklist. Now you want more engagement, you want your LinkedIn posts to attract more viewers and increase shares—but where do you even start?

B2B 112
article thumbnail

35 Inspirational Quotes About Learning From Failure

Hubspot Sales

Even as a talented sales rep, you’re bound to experience failure at one point or another. Whether you were just shy of hitting your quota or you had a promising deal that didn’t go through, not every attempt at a goal is going to result in a home run. If you’re experiencing one of those moments, all hope is not lost. Here are some inspirational quotes to help you get back on your feet after a setback.

article thumbnail

10 Things You Think Are Safe - That Actually Aren't [COVID-19]

Kainexus

We’ve been writing a lot about physical distancing lately, as this has proven to be the most effective way to slow the spread of COVID-19. Without limiting social contact, we don’t have a chance at slowing the spread of the infection - which means an overloaded healthcare system and a lot of unnecessary deaths.

article thumbnail

How to Leverage Intent Data for Better Outcomes

Speaker: Susan Spencer, Principal of Spencer Communications

Intent signal data can go a long way toward shortening sales cycles and closing more deals. The challenge is deciding which is the best type of intent data to help your company meet its sales and marketing goals. In this webinar, Susan Spencer, fractional CMO and principal of Spencer Communications, will unpack the differences between contact-level and company-level intent signals.

article thumbnail

3-Step Framework for Leading Effective Sales Coaching Conversations

RAIN Group

Many sales managers and coaches are never taught how to lead effective sales coaching conversations. So they start with, “What’s up?”. Then they listen to sellers for an hour with a bit of back and forth about this opportunity or that one. They may talk about the need to fill the pipeline or come up with an idea to move one of the opportunities forward.

Sales 109
article thumbnail

Keeping the Lights on Through the Crisis – What Do We Do Now?

SBI Growth

An executive team sits in front of their computers watching the concerned and, in some cases, confused faces of one another. They have completed the gut-wrenching discussion about who stays and who goes, either permanently or temporarily, to provide some.

article thumbnail

8 of the Best Ways to Improve Your Customer Service and Boost Sales (Updated September 2019)

Strikedeck

Shane gives tips on how to retain your customers through improved customer service.

Sales 104
article thumbnail

Statistics to Prove B2B Sales Can Benefit from Social Selling

The Center for Sales Strategy

Even though using social media to sell has been widely adopted in many industries, the 2019 Media Sales Report revealed that social selling is currently more hype than reality. Only 12% of sales managers surveyed saying their salespeople are using social media effectively to set appointments with prospects. Research indicates that sales leaders still aren't convinced of social selling's value.

B2B 110
article thumbnail

The 2023 Supply Chain Crystal Ball: Challenges and Solutions

Speaker: Olivia Montgomery, Associate Principal Supply Chain Analyst

Curious to know how your peers are navigating ongoing disruption? The supply chain management techniques that dominated the last 30 years are no longer supporting consumer behavior or logistics and manufacturing capabilities. So what’s working now? What should your plans for 2023 include? By researching the supply chain challenges and solutions that businesses – especially small and midsize businesses – are currently experiencing, we’ve learned what’s working and what’s not.

article thumbnail

5 Outcomes to Expect When You Implement Effective Sales Coaching [New Research]

Hubspot Sales

Sales coaching is all about looking forward and developing your people. High-revenue growth companies are seeing the payoff; 54% of high-performing companies are using sales coaching more than in the past, and 60% use sales coaching as an integrated part of a sales training program. These are among the research findings of a study on " Maximizing Performance with Sales Coaching " conducted by ValueSelling Associates and Training Industry, Inc.

Sales 133
article thumbnail

What You Can Do to Save People TODAY [COVID-19]

Kainexus

I awoke this morning (3/15/20) and thought every rational and caring person that I know understood the importance of social distancing. I spent yesterday talking to dozens of people and getting dozens of small social events canceled. I thought my job was done. This morning I spoke to my close friend - a smart and compassionate person - and found that he was heading with his family to a bike shop and the Container Store.

105
105
article thumbnail

When Crisis Hits: Keep Moving

Engage Selling

Today’s global pandemic is an extraordinary public health crisis. As we get past the immediate challenge of doing what’s necessary and wise to stay well and safe, the next big question is: “What must I do to keep going professionally?

article thumbnail

How to Reset Your Forecast Amid the COVID-19 Pandemic

SBI Growth

With the uncertainty of CoVid-19 looming over your market and your customers’ markets, are you finding your already taxed forecasting processes are reaching their breaking point or leaving you with more questions than answers?

Marketing 122
article thumbnail

How to Prove Marketing Value: Demonstrate Content ROI and Contribution to Sales

Every marketer knows how important it is to prove their efforts drive sales opportunities, but that’s easier said than done. When problems like sales and marketing misalignment, lack of data, and wasted efforts persist, marketers can’t measure, prove, or increase their impact on revenue at a time when demonstrating marketing value is critical. Using analyst and expert data, this guide to marketing impact and content attribution explains: How B2B buyers use content The most common types of conten