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Home. Store. Online Training. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Contact. 10.5 Attitude Buster Remedies. Gitomer | August 15, 2011 | 1 Comment. Tweet Share Once you discover what your attitude is, or isn’t, you’ll have a starting point and an understanding of how to move forward. Here is a list of attitude busters, with actions (remedies) you can take to overcome them: 1.
“May I help you Sir?”. “No…I’m just looking…”. “Arrrrrrgh!”. Those words, “I’m just looking,” often strike terror in the heart of many sales people, anger and frustration in some and a sense of helplessness in others. This one extremely common phrase causes some retail sales people to simply throw up their hands, walk away from the prospect and wait until the customer announces that they are no longer just looking and have decided to buy something.
Although the buying decision may be a priority today, it can be pushed to the bottom of the list tomorrow when your contact has a more pressing issue to deal with. Invest time to create a "keep-in-touch" campaign.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
In the history of the world, no one ever purchased anything without first seeing the value. So job number one is to show how your product has value. But value isn’t a strong enough motivator by itself. Perceiving a value is just the beginning. I can see why a diamond ring has value. But that doesn’t mean I want one. The reason I don’t want a diamond ring could be: I value other things more.
Home. Store. Online Training. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Contact. To Become A Master Salesperson, Master NON Selling Skills. Gitomer | August 23, 2011 | 3 Comments. Tweet Share Everyone talks about “how to sell” Not me. I stress “why they buy,” or “how to get people to buy.” It’s a much more powerful success model.
Home. Store. Online Training. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Contact. “What Should I Say When The Customer Calls And He’s Mad As Hell?” Gitomer | August 31, 2011 | 4 Comments. Tweet Share Anything except, “I’m sorry!” You can say, “I apologize,” but that’s not what the customer is looking for.
Home. Store. Online Training. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Contact. “What Should I Say When The Customer Calls And He’s Mad As Hell?” Gitomer | August 31, 2011 | 4 Comments. Tweet Share Anything except, “I’m sorry!” You can say, “I apologize,” but that’s not what the customer is looking for.
Home. Store. Online Training. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Contact. It’s not “What’s your brand?” It’s “Where’s your brand?” Gitomer | August 24, 2011 | 2 Comments. Tweet Share Everyone has heard the word “branding,” but no one really understands what it means in terms of its everyday power — not even the people who write books on it.
Home. Store. Online Training. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Contact. It’s not about RESPONSE. It’s about PREVENTION. Gitomer | August 10, 2011 | 1 Comment. Tweet Share You go through your ENTIRE one-hour, amazing sales presentation. You nailed it. The prospect seemed to be in agreement, even excited at times. He or she has all the logical and emotional reasons to buy, but at the end of your pitch says, “Sounds great.
Home. Store. Online Training. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Contact. How Are You Using The Power of First Impression? Gitomer | August 18, 2011 | 1 Comment. Tweet Share You have THE meeting. The CEO has agreed to give you 30 minutes. This is the opportunity you have been hoping – working – for. Now is the time to hone your presentation to perfection… or is it?
Home. Store. Online Training. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Contact. The pizza philosophy. What toppings do you offer? Gitomer | August 3, 2011 | 1 Comment. Tweet Share How is the pizza philosophy working for your business? Not sure what I mean? Watch the video below: Share this Post. xmlns:dc="[link] xmlns:trackback="[link]. -->. Filed Under: Attitude , Customer Loyalty , Generating Referrals , Sales Tagged With: attitude training , building trust , establishing trust , gitome
What if you could help your sellers stop wasting 72% of their day on non-selling activities and focus on bringing in revenue? Incorporating AI in your enablement workflows can help you cut down on busy work, get projects done faster, and let your team (and you!) focus on making a bigger impact. We put together this guide to show you how to use AI to cut time and costs for projects, including collateral creation, development of training videos, and automating tedious processes.
Home. Store. Online Training. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Contact. This Week’s Facebook Contest Winners. Gitomer | August 30, 2011 | Leave a Comment. Tweet Share I’m excited to announce the second three winners of my new social media contest! Congratulations to the winners! If you were one of the lucky ones, you should be receiving more information soon about your prize.
2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.
How do 1st, 2nd, and 3rd party intent data compare? 1st, 2nd, and 3rd party data each have specific advantages and disadvantages. It comes down to four factors: accuracy, cost, control and quantity. This infographic explains the pros and cons of each and helps you understand which one is best for meeting your business objectives. Intent data can be a great way to fill your pipeline and close more deals.
Home. Store. Online Training. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Contact. The Science of Compromise. Gitomer | August 9, 2011 | Leave a Comment. Tweet Share I used to watch my father negotiate. He was a master at getting his way. After the deal was done, he would remind me, “Son, never offer anything you wouldn’t be glad to accept yourself,” I thought that was a pretty good strategy.
If you have missed Parts I and II of this series, it is a good idea to check them out now—it’s good stuff! Continuing though, when calling that company when you have no name and the gatekeeper (GK) refuses to give you a name or connect you without one. Here are a few ways to handle the situation. Two Important Points. First, keep in mind these two critical points: The average sales person is usually trying to accomplish too many sales goals during one contact.
Getting your mindset right on your way to the sale is a critical step in your sales process. While there are several things you need to do to prepare physically and technically, you also need to make sure you are prepared mentally and psychologically. Below are three very important psychological steps to make sure you are ready for the sales meeting.
Speaker: Susan Spencer, Principal of Spencer Communications
Intent signal data can go a long way toward shortening sales cycles and closing more deals. The challenge is deciding which is the best type of intent data to help your company meet its sales and marketing goals. In this webinar, Susan Spencer, fractional CMO and principal of Spencer Communications, will unpack the differences between contact-level and company-level intent signals.
While there are many different buyer types that you have to deal with everyday, in today’s age of instant information, there is one type that has become quite formidable. That is the Know-it-all. You know this prospect; the one that believes he or she knows more about what you do and sell than you, your management team, your sales and marketing teams, and everyone else on the planet.
Appointments that cry off at the last minute will cost you a great deal of money. In addition to the time you spent to set the appointment, now you have travel time, gas and a host of other less tangible expenses. Depending on your business, it may be impossible to eliminate canceled appointments completely. However, you can greatly reduce them and diminish their effect on your sales process and income.
In Part I, I explained a few ways to find the name of someone in your prospective company. Now, let us see how you can use that name to reach your decision maker (DM). If you were unable to find the name of someone in the company, don’t worry. In Part III, I will give you a few tips to cold call with no information at all. Using a Name. Now that you have the name of someone in any department, make a call.
Your mission is to cold call the company, find out who is the decision maker (DM), find out that person’s name, get pass the gatekeeper, reach this DM, and set an appointment. Whew! Even if you already know the likely job title of the DM, it is still frustrating when you do not have a name and the gatekeeper (GK) refuses to give you one or to connect you without one.
Speaker: Olivia Montgomery, Associate Principal Supply Chain Analyst
Curious to know how your peers are navigating ongoing disruption? The supply chain management techniques that dominated the last 30 years are no longer supporting consumer behavior or logistics and manufacturing capabilities. So what’s working now? What should your plans for 2023 include? By researching the supply chain challenges and solutions that businesses – especially small and midsize businesses – are currently experiencing, we’ve learned what’s working and what’s not.
“Hi, Mr Prospect. Ethan James here, with XYZ Solutions…”. “I’m not interested!”. Arrrgh! Below is a very effective way to handle the “not interested,” come back. However, it is not a script to follow verbatim. Though I am going to put this in the form of a hypothetical cold call, the words are not important. I want to convey the idea , the concept and the thought process behind it.
Selling over the telephone or setting appointments , in a cold call , you have just a few short seconds to make a favorable impression on the prospect. In the first three seconds, the prospect forms a mental imagine of you, your surroundings and appearance. By six seconds, the prospect has an impression of your trustworthiness, your professionalism and your product or service, and often, they are all negative.
One of the biggest and deadliest mistakes sales people make during a sales interaction is to let the prospect downgrade the competition. In fact, most sales people love it when this happens and usually join in with the prospect in bashing competitive companies. The Common Scenario. The prospect has had a bad experience or heard rumors of such about a competitor.
The first part of this article, “Do you suffer from Phone Phobia,” explained how phone phobia is much more than the simple fear of making calls. It has to do with the misplaced high-level of importance sales people place on the value of the call. To eliminate phone phobia, you must determine and understand the true value of a single telephone call.
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
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