February, 2017

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3 Ways to Move ‘B’ players to ‘A’ players in Less than 3 Months

SBI Growth

Sales 124
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2 Ways to Coach Your Team More Effectively

Engage Selling

You have a few top performers on your sales team. That means they don’t need to be coached, right? Wrong. Your top producing salespeople need to be coached just as much as your mid or bottom performing reps.

Sales 102
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Use These 3 Cross Selling Questions To Generate More Business From Existing Clients

MTD Sales Training

People who manage sales have to achieve growth. There are different ways that this can be achieved: Sell more to existing customers. Prevent existing customers from going to a competitor. Find new customers. Sell new products. For many people in sales the challenge is to grow their customer base by finding new customers. However, what many salespeople fail to recognise is the potential within their existing customer base.

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Life Beyond Email: Chatbot Marketing

Matthew Barby

Every marketing channel suffers from fatigue at one stage. Whether this is due to an increase of competition, rising costs […]. The post Life Beyond Email: Chatbot Marketing appeared first on Matthew Howells-Barby.

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AI Strategies for Sales Managers: How to Cut Down on Tedious Admin Work

What if you could help your sellers stop wasting 72% of their day on non-selling activities and focus on bringing in revenue? Incorporating AI in your enablement workflows can help you cut down on busy work, get projects done faster, and let your team (and you!) focus on making a bigger impact. We put together this guide to show you how to use AI to cut time and costs for projects, including collateral creation, development of training videos, and automating tedious processes.

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3 Ways Crowdsourcing Supercharges Your Voice of the Customer Efforts

Planview

In the U.S. alone, the estimated cost of customer churn due to poor service is $1.6 Trillion, according to a recent Accenture report. Understanding customer expectations and requirements has never been more important. But capturing and aggregating feedback at scale is easier said than done. However, with the “Voice of the Customer” (VoC) approach and growing number of use cases for crowdsourcing technology, companies have the solutions they need to make it less complicated.

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How U.S. Bank Successfully Keeps Track of Reviews

ReviewTrackers

Whether it’s in the form of a detailed review on Google, an overall star rating on Credit Karma or Lending Tree, personalized recommendations on MyBankTracker, or a candid comment on Facebook, the opinions, experiences, and feedback shared by banking customers have the power to influence the behavior of those shopping for banking and financial products.

Banking 42

More Trending

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How to Enhance Your Client Retention Success

Engage Selling

Do you ever feel as though you’re not doing quite enough for your clients? You’ve delivered everything that you promised to deliver, and the client seems to be happy with the services and products you have provided them.

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11 Quick Tips On Effectively Preparing Your Sales Pitch

MTD Sales Training

At some point in the sales process we need to make our pitch. This is an area where most salespeople could do a lot better. Most people in sales present a standard pitch that all their customers get to hear. This doesn’t work! People are different and buy for different reasons. When people buy things buyers have what we call buying criteria. These are the overriding reasons for buying that are most important to them.

Finance 53
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How to Control What You Do Between the Ticks on the Clock

Sales Gravy

Plan Your Weeks and Your Days, Prioritize Your Three Most Important Projects, Choose Three Tasks Each Day and Block Time, Negotiate for Time with No Distractions, and Wake Up Early Here are five things you can do now to be very productive.

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Blessed Are the Mapmakers: The Business of Wayfinding

Planview

In a recent article , I observed that the modern-day organization prizes certain cultural traits. We seek to foment a culture of innovation. We seek to foment a culture of quality. We seek to foment a culture of sustainability. And, a culture of safety. The successful organization comes to mirror the well-rounded individual whose sense of self-worth rests not on a singular character trait but on a connected set of values that link to one another, naturally and intrinsically.

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2024, The Year of the Customer

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

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The Best Reputation Management Software: 4 Features to Look For

ReviewTrackers

If you’re looking for a tool or software product to help you protect, manage, and build your company’s reputation, you’ll quickly realize that there are so many providers to choose from. You’re in a big, rapidly growing market, and it can be challenging to try to narrow down your choices. Do you start with a Google search and make a random pick based on what your gut tells you?

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Quota Attainment: The Panic-Euphoria Continuum

SBI Growth

Sales 116
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Are You A Closer?

Engage Selling

Closing rates are ALWAYS the “topic of the day” during workshops, coaching calls and strategy sessions. What is yours? Is that high or low compared to average? What would you expect it to be? How can we make it better?

84
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Use These Creative Sales Tactics To Get To The Decision Maker

MTD Sales Training

Sometimes do you just find it impossible to get through to the decision-maker? You call them, you write to them but they never get back to you? Well, over the years I have heard of some really creative and often radical ways to grab the attention of the decision-maker. So much so that they have given in and booked the salesperson into their diary! There was the time when I heard about a salesman who sent a box of Brazilian nut chocolates to the decision maker and attached was a message that went

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Good Networking Skills Will Grow Your Business

Sales Gravy

Effective networking can increase your visibility and strengthen your career. The more people you meet the more that know you. The most successful people in the world have vast networks. These help with jobs, leads, aid and a whole lot more.

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Blessed Are the Mapmakers: The Business of Wayfinding

Planview

In a recent article , I observed that the modern-day organization prizes certain cultural traits. We seek to foment a culture of innovation. We seek to foment a culture of quality. We seek to foment a culture of sustainability. And, a culture of safety. The successful organization comes to mirror the well-rounded individual whose sense of self-worth rests not on a singular character trait but on a connected set of values that link to one another, naturally and intrinsically.

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SXSW Interactive Parties: Meet ReviewTrackers at These Events

ReviewTrackers

South by Southwest (SXSW) will take place from March 10 through March 19, 2017 in Austin – and we here at ReviewTrackers are thrilled to be taking part in this epic event with an event of our own, The Customer Social. SXSW offers the most unique industry convergence of music, film, and technology. It’s one of the world’s greatest platforms for discovery, too.

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Hit the Number with the Right Balance of Strategy and Execution

SBI Growth

It’s no coincidence growth executives in the top 22 percent of companies always make their number in a predictable, hassle-free way. They accomplish this by working on strategy and execution in unison. If you would like a hand, visit The.

Sales 109
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1st, 2nd, and 3rd Party Intent Data: Which Is Right for You?

How do 1st, 2nd, and 3rd party intent data compare? 1st, 2nd, and 3rd party data each have specific advantages and disadvantages. It comes down to four factors: accuracy, cost, control and quantity. This infographic explains the pros and cons of each and helps you understand which one is best for meeting your business objectives. Intent data can be a great way to fill your pipeline and close more deals.

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The Cause of Most Lost Sales | Sales Tip

Engage Selling

Over the past 12 months, I have done some deep analysis of the sales pipeline, specifically looking for points of leverage that we can create more success with, as well as looking for any problem points that need to be … Read More »

Sales 75
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5 Quick Tips On How To Generate Fresh Leads Through LinkedIn

MTD Sales Training

When it comes to modern day selling, sales professionals and business owners alike can find real value in the LinkedIn platform as a sales tool, as there is so much potential for you to prospect for and engage with new leads and current clients online. There are numerous different ways I in which you can use LinkedIn to network with c-suite decision makers and build your internet footprint, but here I thought I would take you back to basics and show you how you should be maintaining your LinkedI

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How Champions Win Over Hostile Buyers

Sales Gravy

Champions win by casting themselves in a different light, as the "good guys." Champions help relieve their client's pain. It makes all the difference in the world. It’s inevitable that you’ll eventually find yourself working with hostile buyers.

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8 Customer Experience Stats Every Leader Needs to Know

Planview

Customer experience can literally make or break your business. One bad experience for a customer can set off a chain reaction that leaves your company putting out a lot of fires. The horror stories you hear about of a bad experience with a brand going viral across social media is a great example of this. Leaders in innovation are tasked with driving changes that will enable their company to gain and maintain a competitive edge.

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How to Leverage Intent Data for Better Outcomes

Speaker: Susan Spencer, Principal of Spencer Communications

Intent signal data can go a long way toward shortening sales cycles and closing more deals. The challenge is deciding which is the best type of intent data to help your company meet its sales and marketing goals. In this webinar, Susan Spencer, fractional CMO and principal of Spencer Communications, will unpack the differences between contact-level and company-level intent signals.

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When Responding to Online Reviews, Keep HIPAA Guidelines in Mind

ReviewTrackers

Welcome to Customer Insights , a weekly digest of the most important stories about online reviews, customer feedback, and customer experience. This week: Healthcare companies can violate federal law when responding to online reviews if they are not careful. When Responding to Online Reviews, Keep HIPAA Guidelines in Mind . When responding to online reviews be sure to keep HIPAA guidelines in mind.

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Three Ways Sales Management Can Move ‘C’ Players to ‘A ‘Players

SBI Growth

Did you know that with the right coaching that 15% of you ‘C’ turn out to be your best ‘A’ players? Coaching them is extremely important. The first step is to find out how many ‘C’ Players you have on your team. .

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Are You Tracking Your Growth Clients?

Engage Selling

How often do you track your growth accounts? In order to be successful with your growth clients, you should be tracking them on a regular basis. More specifically, you should update yourself on their progress on a monthly basis.

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12 Attributes ALL Salespeople Need To Be Successful

MTD Sales Training

People often ask me what makes a successful salesperson? Technical ability, product knowledge and communication skills rank highly. However, being successful in sales doesn’t require academic ability, good looks or a posh accent. The most important attribute you need is confidence. Here are some tips on increasing your self-confidence: Start with you.

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The 2023 Supply Chain Crystal Ball: Challenges and Solutions

Speaker: Olivia Montgomery, Associate Principal Supply Chain Analyst

Curious to know how your peers are navigating ongoing disruption? The supply chain management techniques that dominated the last 30 years are no longer supporting consumer behavior or logistics and manufacturing capabilities. So what’s working now? What should your plans for 2023 include? By researching the supply chain challenges and solutions that businesses – especially small and midsize businesses – are currently experiencing, we’ve learned what’s working and what’s not.

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Technology Simplifies the Sales Process

Sales Gravy

Technology simplifies the process and helps consumers prepare to make a decision before they talk to a salesperson. Most consumers today spend hours researching online, talking to friends, reading, checking pricing and financing options, and more.

Finance 40
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8 Customer Experience Stats Every Leader Needs to Know

Planview

Customer experience can literally make or break your business. One bad experience for a customer can set off a chain reaction that leaves your company putting out a lot of fires. The horror stories you hear about of a bad experience with a brand going viral across social media is a great example of this. Leaders in innovation are tasked with driving changes that will enable their company to gain and maintain a competitive edge.

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Competition a Bear? Explore New Avenues of Revenue Growth

SBI Growth

Today’s show will demonstrate how to create new markets through new products, attract new customers to an existing product, and convince current customers to buy more of an existing product. This is a deep dive on product strategy. To follow.

Marketing 104
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Prevent a Revenue Miss – Take a Closer Look at Your Territory Alignment

SBI Growth

Today we’re going to discuss territory alignment and demonstrate how to balance customer requirements, company revenue expectations and sales rep workload to grow revenues. As a guide to the discussion, download our 10th annual workbook, How to Make Your Number in.

Sales 104
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How to Prove Marketing Value: Demonstrate Content ROI and Contribution to Sales

Every marketer knows how important it is to prove their efforts drive sales opportunities, but that’s easier said than done. When problems like sales and marketing misalignment, lack of data, and wasted efforts persist, marketers can’t measure, prove, or increase their impact on revenue at a time when demonstrating marketing value is critical. Using analyst and expert data, this guide to marketing impact and content attribution explains: How B2B buyers use content The most common types of conten