April, 2010

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"Social Engineering" Your Prospecting Calls

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Kevin Mitnick was one of the most notorious computer hackers in the world; and at the time of his arrest in 1995, the most wanted computer criminal in US history.

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Three Reasons People Aren't Buying from You

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If you’re a salesperson, their first impression of your business might be you! That means looking smart, arriving on time (or early), and looking the person in the eye when you greet them.

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What's Your Ripple Effect?

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The best way to generate a positive ripple effect among your customers is to make a deliberate effort to increase the quality and quantity of the service you render.

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Treat Your Salespeople as Business Operators

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Sales people often say they want to be managed as if they were operating their own business. And, that's exactly how they should be managed. Yet, there is a disconnect between how sales people perceive running a business works…and real-life.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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How to Overcome the "I'll Get Back to You" Objection

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Undercover Boss: 3 Reality TV Show Lessons for CEO's

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When was the last time you operated on the line, did the work of your assistant, or went back out to make sales? You may be amazed by what you could learn. Following are three business lessons I gathered from just a few episodes of the show.

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