FinListics Solutions
OCTOBER 16, 2024
When it feels like no one’s buying, it can be downright frustrating. All B2B sales leaders have faced this uphill battle: budgets are slashed, decisions are delayed, and deals seem impossible to close.
Vantage Partners
OCTOBER 15, 2024
Despite all the expertise professional services firms demonstrate when negotiating on behalf of their clients, they struggle to negotiate their own fees with these same clients. Why is this?
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AchieveIt
OCTOBER 17, 2024
One of the biggest mistakes I see with many strategic plans I encounter is that many arent strategic plans at all. All it takes is a little digging to realize that something is not quite right. When a client signs up with AchieveIt, one of the first things we do is begin to discuss their organizations vision and strategic plan. We talk about the format, the milestones, the time frame, and a variety of important facts about the initiative itself.
Hubspot Sales
OCTOBER 15, 2024
Sales is, in large part, the art of developing trust in a tight window — making credibility one of the most valuable assets you can have when engaging with prospects. With that said, cultivating and projecting credibility can be extremely tricky in a sales engagement. To help you out on that front, we connected with some sales leaders for the strategies they leverage to establish themselves as credible, consultative resources for prospects.
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What if you could help your sellers stop wasting 72% of their day on non-selling activities and focus on bringing in revenue? Incorporating AI in your enablement workflows can help you cut down on busy work, get projects done faster, and let your team (and you!) focus on making a bigger impact. We put together this guide to show you how to use AI to cut time and costs for projects, including collateral creation, development of training videos, and automating tedious processes.
Brooks Group
OCTOBER 14, 2024
Recently I was talking to one of our sales trainers about the difference between customer satisfaction and customer loyalty. He said a client’s sales team was confusing the two. It made me realize that other sales teams might be doing the same thing and thought it would be helpful to provide insight here. Customer satisfaction is what a customer feels when a sales professional (or company) fulfills their needs, wants, and expectations.
Groove HQ
OCTOBER 17, 2024
If you’re struggling to keep up with the various needs of your customer base, you’re not alone. Customer service segmentation isn’t just another trendy tactic – it’s a powerful tool that helps you approach this challenge like a pro. This goal is working smarter, not harder. By tailoring your support to different customer groups, you’ll […] The post How To Use Customer Service Segmentation To Level Up Your Support appeared first on Groove Blog.
Strategic Accounts Today brings together the best content for strategic account managers from the widest variety of industry thought leaders.
Hubspot Sales
OCTOBER 17, 2024
“Why do people become entrepreneurs?” I don‘t think there’s a single business owner who would answer “Eh, I'm not sure. I certainly don't know why I did,” if you asked them that question. There's always a reason behind an entrepreneurial venture — and aspiring business owners should know why their potential peers in the entrepreneurship community decided to go out on their own.
Sales Gravy
OCTOBER 15, 2024
On this episode of The Sales Gravy Podcast, Jeb Blount Jr. and special guest Victor Antonio, renowned sales expert and author, dive deep into the world of sales, AI, and mindset. Victor offers valuable insights on how to leverage cutting-edge technology to boost your sales productivity, overcome common challenges, and achieve peak performance in 2024 and beyond.
Groove HQ
OCTOBER 18, 2024
Personalizing support is key to building a loyal customer base and boosting sales. But how do you keep track of individual needs and preferences when you’re dealing with dozens, or even hundreds, of people every day? The answer is to create clear and easily accessible customer profiles. With all the essential information in one place, […] The post How To Create Customer Profiles: A Step-by-Step Guide appeared first on Groove Blog.
Help Scout
OCTOBER 14, 2024
We're in the midst of the race to fill a market gap created by generative AI.
2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.
Hubspot Sales
OCTOBER 16, 2024
Cold calling. Doesn’t the mere mention of it send shivers down your spine? Even if that’s not the case for you specifically, I can assure you that it is for many sales professionals (even the ones that swear they’ve become immune to its fearsome effects). You see, cold calling – no matter which way you feel about it – is simply a part of the sales biz.
Nutshell
OCTOBER 16, 2024
As summer turns to fall, we have some exciting updates in the pipeline here at Nutshell. We’re bringing you a better way to organize your marketing efforts, innovations that will engage your leads and customers across multiple channels, and enhancements to our meeting scheduler tool you won’t want to miss. Before we dive into what’s ahead, here’s a look back at everything launched at Nutshell over the spring and summer: Nutshell IQ Marketing email templates REST API documentation Custom domains
The Center for Sales Strategy
OCTOBER 14, 2024
Let’s cut to the chase—there’s no magic formula to building a successful sales team. Unless, of course, you consider “hiring the right people” a kind of magic. The foundation of any high-performing sales structure starts with one thing: talent. You can have the latest CRM, a killer product, and the best marketing team behind you, but you're spinning your wheels without the right people in the right roles.
PandaDoc
OCTOBER 15, 2024
Effective sales territory management is key to maximizing revenue and ensuring that your sales team operates efficiently. But what does it entail, and how can you optimize it? Key takeaways Historical data can be leveraged to determine new market potential and which areas are the most cost effective in terms of travel for sales teams, when needed. Thoroughly researching new areas and understanding their laws and regulations will help you successfully break into new territories.
Advertiser: ZoomInfo
Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr
Sales Gravy
OCTOBER 17, 2024
Join Jeb Blount Jr. and, special guest, Anthony Iannarino on The Sales Gravy podcast as they dive deep into the world of sales. Discover the secrets to successful outbound strategies, learn how to elevate your executive briefings, and gain valuable insights on navigating a potential recession. Key Takeaways: – Behavioral Changes for Success: Incremental improvements and a willingness to change behavior are critical for success in sales.
Nutshell
OCTOBER 17, 2024
Before the advent of CRM systems, sales teams relied heavily on manual processes. Sales representatives must keep track of customer information through spreadsheets; each of them has their own method of maintaining their sales records. Before, systems were not user-friendly and required users to be logged in to specific terminals. The limitations before the use of CRM software affected individual sales performance and even the overall team effectiveness.
The Center for Sales Strategy
OCTOBER 16, 2024
Leveraging technology to gain a competitive edge is not just advantageous; it's essential. AI-powered communication coaching is at the forefront of this transformation, offering sales teams a revolutionary way to enhance their performance. By integrating artificial intelligence into sales training, organizations can provide their teams with personalized, data-driven insights that traditional methods simply can't match.
PandaDoc
OCTOBER 15, 2024
As businesses and competition grows, more companies are turning to deal desk software to organize their processes and close more deals. If this sounds like something you need, we’re here to help. What is Deal Desk Software? Deal desk software organizes a sales team’s quote-to-cash workflow. These are primarily used in B2B and SaaS companies to help manage complex sales processes, papers, and status updates.
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How do 1st, 2nd, and 3rd party intent data compare? 1st, 2nd, and 3rd party data each have specific advantages and disadvantages. It comes down to four factors: accuracy, cost, control and quantity. This infographic explains the pros and cons of each and helps you understand which one is best for meeting your business objectives. Intent data can be a great way to fill your pipeline and close more deals.
Force Management
OCTOBER 17, 2024
Scot Loeffler knows a thing or two about leadership. He knows about leading a change initiative, getting the most out of high performers, and what it takes to be elite. Scot has worked with some of the most recognizable names in college and pro football as a quarterbacks coach or coordinator. In 2018, he became Head Coach at Bowling Green State University (BGSU) and began the task of turning their football program around.
CMOE
OCTOBER 18, 2024
Even the most exceptional team members encounter challenges or plateaus in their performance from time to time. Recognizing this, it’s essential to approach such instances as opportunities for growth rather than setbacks or obstacles. Performance improvement discussions, when conducted thoughtfully, can foster trust, growth and development. Effective leadership necessitates the ability to conduct meaningful performance discussions.
Account Management Skills
OCTOBER 15, 2024
An account director client of mine has been struggling with a client relationship. Unexpectedly, her long-standing, ‘satisfied’ client rejected her cost estimate for a new scope of work. The client explained she’d received a cheaper quote (almost 50% less) from an alternative agency. The client said she was worried she couldn’t justify accepting my client’s ‘high’ quote because her board of directors wouldn’t approve.
SBI Growth
OCTOBER 14, 2024
Sales organizations continue to invest in customized sales training but are often challenged when it comes to demonstrating that the training had a lasting impact on how their sales team sells. According to ATD Research, sales organizations invested an average of $2,326 per salesperson annually on sales training. Interestingly, a survey by TrainingIndustry.com found that 43.5% of participants felt that sales skills training “needed improvement.
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Every marketer knows how important it is to prove their efforts drive sales opportunities, but that’s easier said than done. When problems like sales and marketing misalignment, lack of data, and wasted efforts persist, marketers can’t measure, prove, or increase their impact on revenue at a time when demonstrating marketing value is critical. Using analyst and expert data, this guide to marketing impact and content attribution explains: How B2B buyers use content The most common types of conten
Groove HQ
OCTOBER 15, 2024
As you stare at your overflowing support inbox, frustration bubbles up. Another customer complaint gets lost in the sea of emails. You know there must be a better way, but the thought of abandoning trusty Outlook for a complicated platform like Zendesk makes you hesitate. So now you’re caught between familiarity and the promise of […] The post Zendesk vs Outlook vs Groove: Which Is Best for Small Business Customer Support?
AchieveIt
OCTOBER 16, 2024
Higher education institutions (HEIs) are centers of academic excellence and innovation. They equip people with the skills needed to succeed in the workforce, help students think critically, and generally improve society. Yet, the number of students completing their courses and earning their college credentials is very low. Fewer and fewer students have been enrolling in college programs since 2010.
Hubspot Sales
OCTOBER 17, 2024
You know it. You may hate it. It’s a classic sales tactic. It’s often classified as a little annoying. That’s right, people. Let’s talk about cold calling. You might've heard a few horror stories about aggressive cold callers who disrupt people’s dinners or spam their phones. Maybe you’ve done this yourself (there’s no shame in the sales rep game, though).
SBI Growth
OCTOBER 17, 2024
Join us on for SBI’s Halloween Edition webinar on October 31 st , 2024 at 12pm. Engage with Eric Estrella, Alicia Lee, and Tony Erickson as they walk through the impact productivity has on GTM efficiency. Learn strategies to avoid productivity pitfalls, how to navigate the ever-changing buyer journey, and ways to address a lack of productivity.
Speaker: Susan Spencer, Principal of Spencer Communications
Intent signal data can go a long way toward shortening sales cycles and closing more deals. The challenge is deciding which is the best type of intent data to help your company meet its sales and marketing goals. In this webinar, Susan Spencer, fractional CMO and principal of Spencer Communications, will unpack the differences between contact-level and company-level intent signals.
Groove HQ
OCTOBER 16, 2024
Do you struggle to keep track of customer concerns through a standard mailbox like Gmail? It’s so easy for a single important email to get buried underneath hundreds of general inquiries. Or perhaps your team is wasting valuable time by switching endlessly between different support channels. There’s a lack of consistency in your responses because […] The post Zendesk vs Gmail vs Groove: What’s the Best Tool for Customer Support?
LinkedFusion
OCTOBER 16, 2024
Key Takeaways LinkedIn Groups are a great way to expand your professional network and grow your business. Engagement through relevant discussions keeps your group active and valuable to members. Promote your group across multiple platforms and leverage influencers for growth. Group management requires active moderation to ensure quality conversations.
Envisio
OCTOBER 18, 2024
Hey there, city-naming champs! Budgeting Bear here, ready to announce the winners of this year’s Envisio City Naming Contest held at both the International City/County Management Association (ICMA) Annual Conference and the Union of BC Municipalities (UBCM) 2024 convention. Two weeks, two countries, with un- bear -lievably creative local governments leaders at both.
Groove HQ
OCTOBER 16, 2024
Let’s talk about something that’s probably been keeping you up at night – your support agents’ performance. You know how crucial it is for your business that your agents are performing their best. So it’s frustrating when you can’t figure out why your customer satisfaction scores are poor. You might feel like you’re playing a […] The post How To Track Support Agent Performance appeared first on Groove Blog.
Advertiser: ZoomInfo
In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.
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