Sat.Mar 06, 2021 - Fri.Mar 12, 2021

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Understanding Your Customer

Engage Selling

Is your sales team taking the time to truly understand your customer? Sales, in one form or another, is as old as humanity itself. People have been exchanging goods or purchasing services since the dawn of civilization. And while sales … Read More » The post Understanding Your Customer first appeared on The Sales Leader.

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56 Inspirational Women Leaders in Business to Connect With

Nimble Business Success

Happy International Women’s Day! March 8th is a globally celebrated day honoring the achievements of women across all industries and from all backgrounds. The day also marks a call to action for accelerating women’s equality. The History of International Women’s Day International Women’s Day has been observed since the early 1900s; a time in which […].

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20 Podcasts Dedicated to Educating & Inspiring Entrepreneurs

Hubspot Sales

In entrepreneurship, there is always more to learn. Each new level of success you reach unlocks new challenges and opportunities to try different strategies and ways of doing business. That’s why continuous learning is one of the key traits of successful entrepreneurs. One of the most popular mediums for learning is podcasts. According to Statista , nearly 75% of podcast listeners tune into their favorite shows to learn new information.

Investors 134
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How Marketing Leaders Are Supporting Acquisition, Nurture, and Retention

SBI Growth

Since the turn of the millennium, mastering and perfecting the Customer Experience (CX) has been a goal for Marketing Leaders. Through CX strategy, leading revenue marketing teams will uncover areas of friction and process as a continuous feedback loop between.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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6 Principles of the Continuous Improvement Model

Kainexus

There are a host of methodologies that businesses use to bring structure to the process of identifying and acting upon opportunities for improvement. You may be familiar with Six Sigma , Kaizen , Lean , Toyota Production System, and others. Although these methodologies differ, the heart of each of them is the continuous improvement model. The continuous improvement model reflects the idea that organizations should undertake incremental improvements to services, products, and processes.

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Improving Sales Performance | Media Sales Report | Sales Process

The Center for Sales Strategy

In Season 2 of Improving Sales Performance Series , we’ve focused on the data and analysis of the 2020 Media Sales Report. In this episode, Dalena Pajares, Dean Moothart, and Kurt Sima of The Center for Sales Strategy and LeadG2 join Matt Sunshine as they discuss the data from the Media Sales Report surrounding the analysis of the sales process and setting appointments section.

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More Trending

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4 Buyer Engagement Tips for Virtual Sellers

RAIN Group

For many, the transition to virtual selling went something like this: one minute you were a basketball superstar with pretty good moves and a decent field goal percentage. Then you were thrust into a baseball game, handed a glove, and told to win. On a completely different field. Requiring a completely different skillset.

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The Mindset of a Winner

Sandler Training

Every year, in early January, the local gym is packed full of New Year’s fitness converts. And every year, In February, at that same gym, only the dedicated remain. What makes the difference? What do the people in the second group have that most of the people in the first mindset do not have? The post The Mindset of a Winner appeared first on Sandler Training.

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Weekly Roundup: Companies Fail to Hire Top Sales Talent, Remote Work Forever + More

The Center for Sales Strategy

- MOTIVATION -. "Employers and business leaders need people who can think for themselves - who can take initiative and be the solution to problems.". -Stephen Covey. - AROUND THE WEB -. > Five Reasons Companies Fail to Hire Top Sales Talent – Selling Power. We all know that hiring the wrong salesperson is expensive. Research shows that high-tech companies lose as much as $2 million per year on a bad sales hire.

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Does The Ben Franklin Close Still Work in 2021?

Hubspot Sales

Benjamin Franklin was a man of many talents — an accomplished inventor, a brazen revolutionary, and a Class of 1968 International Swimming Hall of Fame inductee. And I'm not kidding about that last one. All those achievements are a credit to certain aspects of his personality — his patience, his rationality, his boldness, his bravery, and his fondness for pros-and-cons lists.

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AI Strategies for Sales Managers: How to Cut Down on Tedious Admin Work

What if you could help your sellers stop wasting 72% of their day on non-selling activities and focus on bringing in revenue? Incorporating AI in your enablement workflows can help you cut down on busy work, get projects done faster, and let your team (and you!) focus on making a bigger impact. We put together this guide to show you how to use AI to cut time and costs for projects, including collateral creation, development of training videos, and automating tedious processes.

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How to Measure Results that Decision-Makers Care About

Corporate Visions

Your customer stakeholders invested in your solution because they believed you would make a meaningful contribution toward their strategic business goals. Their decision to continue or increase that investment hinges on your ability to document results toward those goals. The post How to Measure Results that Decision-Makers Care About appeared first on Corporate Visions.

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How to Succeed at Scaling Sales Success [PODCAST]

Sandler Training

Mike Montague interviews Dave Mattson on How to Succeed at Scaling Sales Success. The post How to Succeed at Scaling Sales Success [PODCAST] appeared first on Sandler Training.

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How Do You Evaluate a Salesperson's Performance?

The Center for Sales Strategy

Helping sellers improve sales performance is an important—perhaps the most important—part of a sales manager’s job. A key part of the process of improving performance is evaluating a seller’s performance. Tracking and evaluating important metrics will serve as a source of celebration as well as a way to add focus for future training and skill development.

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Why Do We Innovate? It’s Called Account Management

SalesPop

We explored the vital importance of account management in our previous article on account management —the idea being that obtaining new accounts is far more costly than maintaining and expanding existing accounts. How do companies hang onto accounts? In examining this, we find that the primary way is through innovation. You’ll be able to hang onto accounts only so long as you are innovating in a way that’s important for your customers.

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2024, The Year of the Customer

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

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Big questions, big answers: What’s top of mind for CX leaders in 2021

Zendesk

In late January 2021, CX executives and industry leaders gathered for an intimate conversation with CNN anchor Fareed Zakaria, author of 10 Lessons for a Post-Pandemic World , to discuss the challenges that business leaders currently face. Zakaria’s book spans political, socioeconomic, environmental, and public health considerations and shows us how business and world events are inextricably tied.

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Top CRM trends for 2021

Insightly

The history of customer relationship management spans over five decades and has spurred the continuous evolution of CRM technology. The global CRM market was valued at $47.79 billion in 2019 and is projected to reach $113.46 billion by the year 2027 , exhibiting a growth rate of 11.6%. It’s a lucrative business. Customer experience (CX) and satisfaction are some of the driving forces behind modern business success.

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Customized Coaching for Sales Talents: Coaching Relationship & Individualizer

The Center for Sales Strategy

At The Center for Sales Strategy (CSS), we offer the most effective talent instruments available on the market to help you accurately identify the best candidates for the right roles and guide you to develop strategies and coach them in a way that will maximize their individual strengths. Our clients have seen a direct Return on Investment (ROI) in the following ways: Reduced costly turnover.

Sales 109
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Agile employee surveys – the right question at the right time

MDI Training

Last year, the well-being and health of employees and their individual work design gained even more importance in organizations. Particularly, remote collaboration and the dynamic environment to which many companies had to respond brought the link between employee well-being and the sustainable future of the company even closer. Surveying employee satisfaction and their current mood represent an essential component for managing the company’s development.

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1st, 2nd, and 3rd Party Intent Data: Which Is Right for You?

How do 1st, 2nd, and 3rd party intent data compare? 1st, 2nd, and 3rd party data each have specific advantages and disadvantages. It comes down to four factors: accuracy, cost, control and quantity. This infographic explains the pros and cons of each and helps you understand which one is best for meeting your business objectives. Intent data can be a great way to fill your pipeline and close more deals.

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Introducing: Women of Showpad

Showpad

Today is International Women’s Day. . While people around the world take time today to celebrate the social, cultural, political and economic achievements of women, Showpad has a proud history of programming and initiatives focused on building up every woman across the company. . Through our differences we find strength and with Showpad’s goal of achieving maximum impact, it’s a no-brainer that recruiting and building a diverse team plays a significant role.

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XANT Announces New Transformative Product Innovations

Xant

What’s really worth your time? When the *stuff* hits the fan, most will double down on what they’re already doing, but with a little more grit, more snarling, more sweat. In sales, we mistakenly call this productivity, but really it’s a synonym for increasing activity. What’s really going on is movement without direction. Battle strategists will tell you that when faced with unforeseen obstacles (i.e.

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6 Strategies for Post-Merger Integration Synergies

Flevy

A significant number of Mergers remain unsuccessful, because companies do not employ a thorough and disciplined approach to realizing Post-Merger Integration Synergies. In reasons for failure, we hear remarks like: Targets were set several months earlier by the top management without consulting the line managers, or taking ground realities into consideration.

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3 Data-Driven Steps to Increase the Diversity of Your Salesforce

SBI Growth

Just imagine – you made the decision to diversify your salesforce and have created a more inclusive environment that retains A-players from varying backgrounds and perspectives. And because your salesforce thinks differently and challenges the status quo, you’ve improved your.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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The Critical Mistake Sales Managers Make | Sales Strategies

Engage Selling

The most successful organizations I work with right now are nimble. That means they are quick to conduct meetings and action important ideas. If you want to successfully come out of the economic crisis, you have to embrace nimbleness. Conduct … Read More » The post The Critical Mistake Sales Managers Make | Sales Strategies first appeared on The Sales Leader.

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What is Stakeholder Engagement, and Why is it Important for Strategic Planning?

Strategic Planning and Management Insights

What is Stakeholder Engagement & Why is it Important? Stakeholder engagement is a process that organizations can follow in order to listen to, collaborate with, or inform (or a combination of all three) their existing stakeholders. This process entails identifying, mapping and prioritizing stakeholders to determine the best tactics for effective communication while making the best use of available resources.

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How to Sustain New Sales Behaviors

Force Management

With any strategic change initiative, there’s always the question of whether or not it will stick. If you’re tasked with ensuring your sales organization can execute against aggressive growth goals, you’re likely readying your plan. Building sales capabilities and driving on-going reinforcement is not easy. Even veteran leaders aren’t immune to the risks that come with investing coveted time and resources in a sales transformation initiative.

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Celebrating Women in Revenue: How 7 Leaders Drive Growth

SBI Growth

Over the years, we have been fortunate to speak with inspiring women who are leading the charge in revenue growth to share their stories and insights on SBI TV. In honor of International Women’s Day, discover our most popular podcasts featuring.

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How to Prove Marketing Value: Demonstrate Content ROI and Contribution to Sales

Every marketer knows how important it is to prove their efforts drive sales opportunities, but that’s easier said than done. When problems like sales and marketing misalignment, lack of data, and wasted efforts persist, marketers can’t measure, prove, or increase their impact on revenue at a time when demonstrating marketing value is critical. Using analyst and expert data, this guide to marketing impact and content attribution explains: How B2B buyers use content The most common types of conten

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Building Rapport – It’s More Important Than You May Think

Revenue Storm

While we have a course and webinar to help people sell better virtually, I wanted to share some tips on the number one sales skill salespeople have stated in our surveys they are finding the most challenging when selling virtually… building rapport. Building Rapport – the ability to relate to others in a way that creates trust and understanding. . Most of us are used to building rapport with prospects or clients by chatting over coffee or over lunch with one or two people at a time.

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The Road to Recovery

Sandler Training

There’s been a lot of discussion in recent months about exactly what the road to recovery looks like, doesn’t look like, or should look like. And there are a multitude of competing opinions on this subject. The post The Road to Recovery appeared first on Sandler Training.

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Salesforce alternatives: 6 feature-packed CRMs for diligent sales pros

Nutshell

Salesforce offers multiple suites and its app market has more than 3,400 applications and plugins. It is arguably “the biggest CRM ever.”. But is a gigantic CRM really what salespeople and marketers need? Most CRM seekers are just asking for reliability, support, and just a handful of powerful integrations. And to buyers, Salesforce’s promise of 3,400 apps really translates into about 3,395 things your team is never gonna use.

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5 Critical Elements of a Rock-Solid Customer Success Plan

Desired Path

Customer Success Plans continue to be a rather elusive concept within Customer Success. People are excited at the thought of using a plan with customers that they can follow to increase the probability of success, and they understand the benefit of having such a plan. Paradoxically, I rarely see them used. Activities, or random acts of Customer Success , are instead “acted upon” customers in the hopes that the effort will drive successful customers.

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How to Leverage Intent Data for Better Outcomes

Speaker: Susan Spencer, Principal of Spencer Communications

Intent signal data can go a long way toward shortening sales cycles and closing more deals. The challenge is deciding which is the best type of intent data to help your company meet its sales and marketing goals. In this webinar, Susan Spencer, fractional CMO and principal of Spencer Communications, will unpack the differences between contact-level and company-level intent signals.