Account Manager Tips

NOVEMBER 1, 2023

Overwhelmed as a key account manager? Discover the power of delegation to manage your workload effectively.

Key Account Management 113

Key Account Management Account Management Management 113

Arpedio

OCTOBER 30, 2023

Account-Based Selling: A Deep Dive with Lee Levitt and Ulrik Monberg Explore the ARPEDIO platform ← Back to blog In the ever-evolving world of enterprise sales, strategies and tools are constantly refined to meet the dynamic needs of businesses. On a recent episode of the “Thoughts on Selling” podcast, host Lee Levitt sat down with Ulrik Monberg, CEO of ARPEDIO, to delve deep into the realm of account-based selling.

Co-Creation 52

Co-Creation Account Planning Artificial Intelligence Leadership 52

AchieveIt

NOVEMBER 1, 2023

There are more than 30 million small businesses in the U.S. If I asked you to divide these companies into categories based on annual revenue, how many would fall into the $1-10 million revenue tier? How about $10-50 million or above $50 million? These businesses comprise only about 4% of those in the U.S. The remaining 96% have less than $1 million in annual revenue.

Energy and Utilities 52

Energy and Utilities Decision-making Business Planning Innovation 52

Strategic Planning and Management Insights

NOVEMBER 1, 2023

Scott McGohan, author of Culture Is an Inside Job, shares the leadership lessons he has accumulated in his 35-year journey from disruptive hero to sage leader.

Leadership 59

Leadership 59

Advertiser: ZoomInfo

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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CMOE

NOVEMBER 2, 2023

As the modern workplace continues to evolve with a rich diversity of generations, embracing flexible leadership across these age groups is crucial for fostering collaboration, driving innovation, and achieving sustainable success in today’s dynamic business landscape. Flexible leadership relates to the leader’s willingness and ability to adapt the way they lead others to reflect the unique needs of the situation and the person being led.

Leadership 59

Leadership Communication Innovation Media 59

The Center for Sales Strategy

NOVEMBER 1, 2023

Have you ever hired someone who seemed perfect on paper, but ended up being a terrible fit for your team? What about someone who blew you away during the interview process, but then turned out to be a totally different person once you brought them on board? If we each had a crystal ball to gaze into, the hiring process would be so much easier. Instead, hiring the wrong person is oftentimes a tough learning experience.

Management 140

Management 140

Sales Readiness Group

OCTOBER 30, 2023

SRG had the privilege to witness the evolution of sales enablement at the SES Experience 2023. Marking our fifth year at the event, this edition was truly distinctive. Here are some highlights and a sneak peek into the paradigm shifts in the sales enablement arena as we move into 2024.

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Sales 118

Force Management

NOVEMBER 2, 2023

This month, our Revenue Builders guests shared some valuable breakdowns of key leadership skills. From hiring to reporting and developing innovative and effective processes — these guests have definitely been there, done that in the sales world, and we're proud to bring you their stories. These podcasts include insights from leaders of some of the top startups and tech companies of the past decade: Hubspot, Snowflake, MongoDB and more.

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Publishing Leadership Sales Innovation 116

Customer Think

OCTOBER 28, 2023

“You wake up every morning and drag yourself into the office. You know there’s a reason you drag and don’t skip. The thought of being in your office makes your stomach turn, and you wake up every morning checking your temperature to determine if today might be a sick day rather than a work day.

Leadership 116

Leadership 116

Red Star Kim

NOVEMBER 1, 2023

At the recent PM Forum workshop on “Selling processes and sales skills for marketing and business development professionals” we focused on sales and selling challenges in professional services. Delegates from legal and accountancy practices in the UK and overseas (Brussels and Amsterdam) shared how to tackle those challenges. What is surprising is that despite having demanding sales roles for new and existing clients, many professional services marketers have received little formal sales traini

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Key Account Management Account Management Value Proposition Client Relationships 130

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What if you could help your sellers stop wasting 72% of their day on non-selling activities and focus on bringing in revenue? Incorporating AI in your enablement workflows can help you cut down on busy work, get projects done faster, and let your team (and you!) focus on making a bigger impact. We put together this guide to show you how to use AI to cut time and costs for projects, including collateral creation, development of training videos, and automating tedious processes.

Sales Management

Hubspot Sales

NOVEMBER 3, 2023

Sales teams dedicate a lot of their time to forecasting. Yet, over 50% of sales leaders question the accuracy of their sales forecasting efforts. Getting your estimates right is vital to your future business decisions. Since sales forecasting is a rather complex and time-consuming process, organizations seek ways to improve it, with many turning to machine learning.

Artificial Intelligence 110

Artificial Intelligence Supply Chain Sales Decision-making 110

Kainexus

OCTOBER 31, 2023

In a recent podcast episode, Mark Graban and Greg Jacobson engage in a lively conversation on topics such as habit science, the upcoming conference sessions they will be participating in, their shared admiration for the Lean Leadership Podcast, and advice for those starting out in Lean Six Sigma or Continuous Improvement.

Customer Experience 109

Customer Experience Leadership Healthcare 109

Account Manager Tips

NOVEMBER 1, 2023

Overwhelmed as a key account manager? Discover the power of delegation to manage your workload effectively.

Key Account Management 100

Key Account Management Account Management Management 100

The Center for Sales Strategy

OCTOBER 30, 2023

Getting through to a potential customer or prospect is more challenging than ever. The email inbox, once a haven for personal messages, has become a battleground for attention. With the average person receiving dozens, if not hundreds, of emails daily, standing out is essential. For businesses, the goal is not just to be noticed but to initiate meaningful conversations and, ultimately, set up that all-important initial meeting.

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Meetings Sales 85

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

Vantage Partners

NOVEMBER 2, 2023

As the world shrinks and becomes more interconnected, global clients have come to expect their preferred providers to deliver services and be accountable everywhere and anywhere. For the provider, the reality may be that they cannot deliver every service in every location this client requires, but they must rely on a network of partners. Whether those partners are truly third parties, or more like subsidiaries, business units, regional divisions, or something else, they are often in fact account

Negotiation 83

Negotiation Leadership 83

Kainexus

NOVEMBER 3, 2023

In today's fiercely competitive business landscape, success hinges on the relentless pursuit of improvement. Within this demanding landscape, the efficient management of business processes becomes paramount. That's where cutting-edge process management software comes into play. Continuous and process improvement are twin pillars of organizational growth , underpinning the essence of business evolution.

Software 109

Software Software Management 109

Customer Think

NOVEMBER 3, 2023

Customer journeys are evolving fast, and technology is at the forefront of this transformation, especially in the past couple of years, thanks to AI. This post explores how businesses can embrace omnichannel experiences, self-service solutions, and data-driven personalisation to create amazingly seamless and unforgettable customer journeys.

Customer Experience 80

Customer Experience 80

Zendesk

NOVEMBER 1, 2023

More than ever, IT leaders are experiencing a greater level of responsibility: from taking charge of data security to implementing AI, these technology professionals play an increasingly vital role in how CX is delivered to customers. Zendesk’s Paulette Chafe , head of customer insights and thought leadership, has kept a close eye on these trends. She sat down to explore these issues with Conversations with Zendesk host Nicole Saunders, where they dove into the in-depth research that led to Zend

Manufacturing 75

Manufacturing Leadership Customer Experience 75

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How do 1st, 2nd, and 3rd party intent data compare? 1st, 2nd, and 3rd party data each have specific advantages and disadvantages. It comes down to four factors: accuracy, cost, control and quantity. This infographic explains the pros and cons of each and helps you understand which one is best for meeting your business objectives. Intent data can be a great way to fill your pipeline and close more deals.

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SBI Growth

NOVEMBER 2, 2023

If there’s one market trend that’s been stressed repeatedly in more recent SBI research findings, it’s that many CEOs have been noticing a dip in commercial productivity, with sales cycles getting gradually longer. This poses a difficult challenge to CEOs: How do we do more with less? How can we continue to grow the business without investing in that growth?

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Sales Marketing 71

Planview

NOVEMBER 1, 2023

In today’s fast-paced software development landscape, the race to streamline workflows, reduce waste, optimize processes, and boost collaboration is more urgent than ever. That’s where value stream integration solutions play a pivotal role, promising immediate end-to-end visibility, highly efficient operations, and the power to make data-driven decisions.

Software 65

Software Software Decision-making Organization 65

Customer Think

OCTOBER 31, 2023

Journey mapping is a great way to visualize and truly understand your customer’s journey as they interact with your organization. But when you start a journey mapping project, how do you know where to start? Where do you investigate? It begins with a hypothesis.

Organization 80

Organization Customer Experience 80

Nutshell

OCTOBER 31, 2023

Here at Nutshell, we’ve been keeping busy with adding new features and improving existing ones for our customers, and we plan to continue that trend throughout the rest of this year. In the third quarter of this year, we introduced a range of new and improved features, including: Power AI , which harnesses artificial intelligence to gain valuable insights into customer relationships and interactions Scheduler , which streamlines the process of scheduling and managing meetings Role-based access c

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Artificial Intelligence Meetings Decision-making Onboarding 62

Advertiser: ZoomInfo

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

Meetings

SBI Growth

OCTOBER 31, 2023

As sales cycles lengthen and new logo acquisitions become more challenging, more organizations are now shifting back to their existing customer base for revenue growth. SBI surveys show that nearly 70% of CEOs see customer marketing as crucial to their 2023 revenue targets, with higher conversion rates and lower costs being just a few of the potential benefits.

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Acquisition Marketing Organization Sales 71

Zendesk

NOVEMBER 3, 2023

What seems like a long time ago, in a galaxy far, far away, humans existed without the internet. In just a few short decades, the internet went from existing in science fiction media to a common tool with over 5 billion users worldwide. Recent technological breakthroughs have introduced generative AI to the masses, putting it on a faster track to popularity than the World Wide Web.

Artificial Intelligence 52

Artificial Intelligence e-Learning Customer Experience Internet 52

Customer Think

NOVEMBER 3, 2023

Macroeconomic pressures are forcing organizations to improve operational efficiency and, at the same time, boost customer loyalty and retention.

Organization 70

Organization 70

DemandFarm

NOVEMBER 3, 2023

Strategic deals can be seen as a team sport, much like a relay race where each member must sprint in a carefully coordinated fashion to ensure the team’s victory. An integral element of teamwork is a unified platform that keeps everyone on the same page. Several companies are adopting strategies such as opportunity management to manage the sales pipeline at every stage which involves identifying, tracking, and managing potential sales opportunities.

Management 52

Management Artificial Intelligence Stakeholders Decision-making 52

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Every marketer knows how important it is to prove their efforts drive sales opportunities, but that’s easier said than done. When problems like sales and marketing misalignment, lack of data, and wasted efforts persist, marketers can’t measure, prove, or increase their impact on revenue at a time when demonstrating marketing value is critical. Using analyst and expert data, this guide to marketing impact and content attribution explains: How B2B buyers use content The most common types of conten

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Apptivo

NOVEMBER 3, 2023

Imagine a world whеrе businеssеs don’t just sеll products, thеy build rеlationships. Whеrе your favoritе brands anticipatе your dеsirеs bеforе you еvеn rеalizе thеm. It’s a world whеrе thе customеr isn’t just king – thеy’rе thе compass guiding еvеry businеss dеcision. How do businеssеs achiеvе succеss today? How can thеy effortlessly rеvolutionizе thе customеr cеntric еxpеriеncе?

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B2C CRM Communication 52

FinListics Solutions

NOVEMBER 2, 2023

As enterprise B2B buyers' needs continue to evolve and their spending increasingly turns more frugal, now is the time for sales leaders to seek out new approaches to engage more effectively with clients. FinListics recently held a webinar with our friends at Genius Drive on new approaches to value-focused selling and customer journeys.

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B2B Sales 52

Customer Think

NOVEMBER 1, 2023

The context in which people consider buying something has a significant impact on how the buying decision is made and on what is (or isn’t) ultimately bought.

Marketing 64

Marketing B2B Digitalization 64

Zendesk

NOVEMBER 2, 2023

What is workforce management? Workforce management (WFM) is a set of processes and technologies a business can use to manage employees and resources, optimize productivity, and ensure the organization complies with laws and regulations. The overarching goal of WFM is to create as much efficiency as possible. Many people can attest to cooking a nostalgic family recipe only to discover it isn’t quite how grandma used to make it, realizing later that it’s missing the secret ingredient—whether it’s

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Management Profitability Software Software 52

Speaker: Susan Spencer, Principal of Spencer Communications

Intent signal data can go a long way toward shortening sales cycles and closing more deals. The challenge is deciding which is the best type of intent data to help your company meet its sales and marketing goals. In this webinar, Susan Spencer, fractional CMO and principal of Spencer Communications, will unpack the differences between contact-level and company-level intent signals.

Sales