Sat.Nov 23, 2019 - Fri.Nov 29, 2019

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What's a Good Profit Margin (& How Do I Calculate It)?

Hubspot Sales

"I don’t really want my business to have higher profits," said no entrepreneur ever. For most business owners, their main objective is to bring in as much revenue as possible and to increase the earning potential of their business over time. While having a solid understanding of how much money your company is bringing in is important, revenue values alone don’t provide enough information to help you gauge the health and growth potential of your small business.

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Planning to Win: Your Sales Negotiation Checklist

RAIN Group

Preparation is often the greatest determinant of negotiation success. Across negotiation studies and surveys, sellers who get the best outcomes: Know what they sell. Research buyer wants and needs through sources other than the buyer. Have a keen understanding of the buyer’s day-to-day life and concerns. Prepare for each negotiation with trades, counteroffers, and knowledge of their walk-away points.

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Customer Service Checklist: 15 Ways to Provide Exceptional Customer Service

Groove HQ

Find out how to provide exceptional customer service using our 15-point checklist. The post Customer Service Checklist: 15 Ways to Provide Exceptional Customer Service appeared first on Groove Blog.

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Should You Have One Custom Enterprise Sales Process or Many?

SBI Growth

Do we have the right sales process? How can we close more deals faster? Gone are the days when companies sold one product into one market for one customer. Many companies nowadays sell multiple products or solutions to various markets. Which.

Sales 109
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AI Strategies for Sales Managers: How to Cut Down on Tedious Admin Work

What if you could help your sellers stop wasting 72% of their day on non-selling activities and focus on bringing in revenue? Incorporating AI in your enablement workflows can help you cut down on busy work, get projects done faster, and let your team (and you!) focus on making a bigger impact. We put together this guide to show you how to use AI to cut time and costs for projects, including collateral creation, development of training videos, and automating tedious processes.

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The Salesperson's Guide to Organizational Selling

Hubspot Sales

How you approach making a sale will vary depending on who you’re selling to. When selling directly to a consumer, you need to know basic information about who your buyer is and what benefit they want to receive from your product. On the other hand, when you’re selling to an organization (not just a single end-user), selling becomes far more complex.

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Do Less, Achieve More

Engage Selling

Yes, it is possible to do less and achieve more. As I’ve touched on recently, the general mantra for professionals in today’s world is “more, more, more.

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What Top Performing CMOs Plan to Focus on in 2020

SBI Growth

Much has been written in recent months about the demise of the CMO position. While such a drastic assertion is great for grabbing business headlines, the reality is, as usual, decidedly more nuanced. As the marketing function has evolved over the.

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10 Things All Technology Partnerships Do So Well

Hubspot Sales

According to HubSpot research , 57% of agencies credit referrals as their top source of lead generation. Think of it this way — the more happy clients you serve, the more potential referrals can drive business. Technology is becoming more complex and the number of channels has increased, so clients are looking to agency partners to help them navigate the increasingly competitive landscape.

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The Art and Science Blend of Sales Leadership

The Center for Sales Strategy

World-class leaders understand improving performance is part art and part science. A recipe that includes the proper blend of both—art and science—is often what separates failure from success and exhibits the following: Outstanding performance (beating others in their peer group). High level of employee engagement and satisfaction. Low turnover. A culture of engagement.

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How to Work With People in Denial During Strategic Planning

Strategic Planning and Management Insights

Up means down and down means up — We’ve all had colleagues who make it a practice of denying what we know is real. It happens in politics, science, business and anywhere: people whose beliefs are a million miles away from reality.

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2024, The Year of the Customer

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

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A Simple but Brilliant Account Management Strategy

Engage Selling

I was working with a group of sales managers at a workshop a few weeks ago and one of them introduced this strategy.

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How to Find the Decision Maker (& 25 Qualifying Questions to Ask Them)

Hubspot Sales

There’s nothing more frustrating than getting your prospect’s commitment to buy — before realizing they’re not the decision maker. It’s going to take much longer to get the deal done than you’d anticipated (that is, if you close at all). Unfortunately, this is a common occurrence for sales reps. However, you can avoid the situation completely by researching your contacts and asking the right questions during the discovery process.

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Weekly Roundup: Ways Your Sales Team Can Give Back, Closing Phrases for 2020, + More

The Center for Sales Strategy

- MOTIVATION -. "Act as if what you do makes a difference. It does.". -William Jones. - AROUND THE WEB -. > 8 Ways Your Sales Team Can Give Back To The Community – CloserIQ. Sales is an unpredictable profession. But even with all the stress, you and your team still have much to be thankful for this season. As you move towards the end of the year, giving back to the community can be a great way to remind your team about what you value most.

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7 Best Practices to Creating Value and Clarity at Your 2020 SKO

SBI Growth

Are you about to hold your annual sales kick-off meeting (SKO)? If you are, you are about to take your producing employees out of their day-to-day for over two days. Are you doing everything you can to make sure the.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Pipedrive alternatives: 7 CRMs to consider for high-powered sales teams

Nutshell

There might be other CRMs that fit your needs more closely—and won’t charge you $50/month just for reports. Pipedrive CRM is a popular and well-rounded CRM used by over 90,000 companies in 179 countries. Their branding portrays them as a simple, well-rounded choice for businesses of any size, and an instrumental tool for making salespeople’s lives easy.

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Shifting the Dynamic from Vendor to Partner with Customer Success

Strikedeck

Vincent Manlapaz, in an interview with Kevin Scheper (VP, CS at Drift) talks about the importance of understanding customers' behaviors, motivations, aspirations, and what drives their success.

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Want to Accelerate the Sales Cycle? Slow Down!

The Center for Sales Strategy

Studies show that reaching out to leads within an hour of them contacting you makes you seven times likelier to have meaningful conversations, and up to 50% of sales go to the vendor who responded first. There’s also a tenfold decrease in your odds of making contact with a lead if you wait more than five minutes to reach out after they submit a web form.

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How to Succeed at the First 30 Seconds of a Prospecting Call [Podcast]

Sandler Training

Mike Montague interviews Doug Cohen on How to Succeed at The First 30 Seconds of a Prospecting Call. The post How to Succeed at the First 30 Seconds of a Prospecting Call [Podcast] appeared first on Sandler Training.

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1st, 2nd, and 3rd Party Intent Data: Which Is Right for You?

How do 1st, 2nd, and 3rd party intent data compare? 1st, 2nd, and 3rd party data each have specific advantages and disadvantages. It comes down to four factors: accuracy, cost, control and quantity. This infographic explains the pros and cons of each and helps you understand which one is best for meeting your business objectives. Intent data can be a great way to fill your pipeline and close more deals.

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Diversity & Inclusion: Women in Sales 

Outbound Engine

Traditionally a male-dominated environment, the competitive structure and stereotypes associated with working in sales can be discouraging to women. But sales is more than just closing deals and making money. It requires exceptional talent and mental strength. Ongoing research indicates that gender-diverse sales teams not only outperform revenue goals, they also help reduce attrition which ultimately enhances customer experiences.

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What Is Cross-Selling And Up-Selling?

MTD Sales Training

I read an interesting article by Jim Domanski the other day, where he introduces the ‘rule of 25’. This rule is good to know when you are trying to cross-sell or up-sell your client. The rule states that, after people have made the decision to buy, they have accepted they will be spending or investing a certain amount of money. Now, if you have been taught to up-sell or add another product onto that sale, it is unusual for people to spend more than 25% more than what they have just invested.

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2019 Media Sales Report - How to Book More First-Time Appointments with Prospects

The Center for Sales Strategy

Want to know the secret to booking more first-time appointments with new prospects? It might surprise you! In the recent Media Sales Report , we learned 93% of sales managers agree that salespeople should be averaging 4+ calls per week. However, 40% of sales managers believe that their salespeople are missing the mark at only 2 to 3 calls per week. Add to this the finding that 85% feel that appointments with prospects are harder to secure today than they were 5 years ago, and this leads us to th

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Why is Sales Enablement Important?

Showpad

Imagine the following scenario for a moment; one that you could, in theory, observe in just about any modern company – specifically in any organization driven principally by Marketing and Sales: Three new Sales agents are having a rough go of it to start, not necessarily from any clear weaknesses of their own but simply from a less-than-stellar batch of leads courtesy of the Marketing department.

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How to Prove Marketing Value: Demonstrate Content ROI and Contribution to Sales

Every marketer knows how important it is to prove their efforts drive sales opportunities, but that’s easier said than done. When problems like sales and marketing misalignment, lack of data, and wasted efforts persist, marketers can’t measure, prove, or increase their impact on revenue at a time when demonstrating marketing value is critical. Using analyst and expert data, this guide to marketing impact and content attribution explains: How B2B buyers use content The most common types of conten

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19 Sales Podcasts to Elevate Your Selling Strategy

Miller Heiman Group

We know you’re busy—in fact salespeople say they spend 65% of their time on non-selling activities—so we’ve identified the top sales podcasts to help you improve and push your sales career and skills to the next level. These 19 bite-size opportunities to learn from top industry thought leaders bring you actionable advice to exceed modern buyer demands, with expert insights and tactics you can put into place right away.

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In Major Account Relationships, Retention is not a Noun

Sandler Training

And we’ve all heard how even a small increase in a firm’s overall major client retention rate has an exponentially positive effect on revenues and profits. The post In Major Account Relationships, Retention is not a Noun appeared first on Sandler Training.

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Unearthing Customer Needs During A Retail Sales Interaction

MTD Sales Training

Good discovery skills are essential if you are to reach the top level of retail sales : being recognised as a trusted advisor by your customers. When you are in this position people will talk more openly to you and tell you what they want to buy, and even how to help them to do it! Not every customer is open to the kind of conversation we are discussing, but when you approach people in the right way you will find that more of them will be ready to open up to you.

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Consistency, Connectedness, and Coaching: The Three Cs of Seller Engagement

Showpad

Seller engagement is an area of sales enablement that has been underestimated over the past couple of years. In CSO Insights’ Fifth Annual Sales Enablement Study , it became obvious that a highly engaged Sales force not only produces better results, but also reduces turnover rates. Seller engagement is the emotional commitment of Salespeople to solve customer problems and drive sales results.

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How to Leverage Intent Data for Better Outcomes

Speaker: Susan Spencer, Principal of Spencer Communications

Intent signal data can go a long way toward shortening sales cycles and closing more deals. The challenge is deciding which is the best type of intent data to help your company meet its sales and marketing goals. In this webinar, Susan Spencer, fractional CMO and principal of Spencer Communications, will unpack the differences between contact-level and company-level intent signals.

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Pipedrive Alternatives: 7 CRMs to Consider for High-Powered Sales Teams

Nutshell

There might be other CRMs that fit your needs more closely—and won’t charge you $50/month just for reports. Pipedrive CRM is a popular and well-rounded CRM used by over 90,000 companies in 179 countries. Their branding portrays them as a simple, well-rounded choice for businesses of any size, and an instrumental tool for making salespeople’s lives easy.

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In Major Account Relationships, Retention is not a Noun

Sandler Training

And we’ve all heard how even a small increase in a firm’s overall major client retention rate has an exponentially positive effect on revenues and profits. The post In Major Account Relationships, Retention is not a Noun appeared first on Sandler Training.

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How to Engage Prospects Using Cold Email

Sales Gravy

On this episode of the Sales Gravy podcast, Kendra Lee and Jeb Blount discuss cold email prospecting techniques. Kendra Lee is the author of The Sales Magnet and one of the top experts on email prospecting. Jeb Blount is the author of the mega-hit book Fanatical Prospecting. On this episode of the Sales Gravy podcast, Kendra Lee and Jeb Blount discuss cold email prospecting techniques.

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Bridging the Divide: How to Improve Communication in a Leadership Team

CMOE

A leadership team’s pathway to success must be built on a bedrock of open and candid dialogue that occurs within the leadership team and across the organization. The responsibility for creating an organization that fosters trust and respectful communication falls to the leadership team. This team is accountable for establishing and exemplifying the core principles and expectations of effective communication and problem-solving.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.